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Information Technology Center Communicating Vision

Information Technology Center Communicating Vision. Mir Ahmed Ali Shajee BE, MS (KFUPM). Vision Statement.

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Information Technology Center Communicating Vision

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  1. Information Technology CenterCommunicating Vision Mir Ahmed Ali Shajee BE, MS (KFUPM)

  2. Vision Statement ITC has a progressive commitment to KFUPM community for extending the University’s leadership in teaching, learning, and service by implementing empowering, enabling, and engaging state of the art IT systems and services .

  3. Goal and Objective • Help KFUPM maintain its leadership by providing state of the art computing resources and IT services. • Portfolio management perspective: Streamline and coordinate current projects and plans to succeed in accomplishing the common enterprise vision for - The Future KFUPM.

  4. ITC – Infrastructure & Projects • ERP – Project Raed • Messaging Services • Enterprise Database • Web Portal • Storage – SAN/NAS, Disaster Recovery • Networking – LAN, Wireless • Security – Firewalls, IDS/IPS, Monitoring, User Awareness • Application Development • Library IT Services • CCSE – ITC services consolidation

  5. ERP – Project Raed • KFUPM Selection • Oracle E-Business Suite 11i • SCT Banner 7 • Both solutions are based on Oracle Database backend • Can it help minimize maintenance and support costs if other projects can also use Oracle DB whenever possible?

  6. Oracle Internet Directory and FND_USER are synchronised via the Directory Integration & Provisioning Platform Supported synchronisation directions: From OID to FND_USER From FND_USER to OID Bidirectionally Synchronisation events are raised via the Workflow-based Business Event System whenever users are added or modified Oracle InternetDirectory 10g E-Business Suite 11i FND_USER Oracle Internet Directory Integration DIPPlatform

  7. DMZ Firewall Intranet Firewall Internet ExternalUsers InternalUsers Router Simple Physical Architecture OracleAS 10g Server • Portal • Single Sign-On • Oracle Internet Directory • Directory Integration & Provisioning • Delegated Administration Services • Discoverer • OracleAS Certificate Authority • OracleAS 10g Metadata Repository • Release 11iDatabase E-Business Suite 11iApplication Server • Oracle9i Application Server 1.0.2.2.2 • Oracle HTTP Server • Forms Server • Reports Server

  8. Third-Party Integration Logical Architecture Logson to Authenticates user against Third-PartyLDAP EndUser Third-PartyAccessManager Profile Delegates SSO to OID UserRepository SingleSign-On10g DirectoryIntegrationPlatform 10g Portal 10g OID 10g Delegates SSO to FND_USER Applications 11i Database Release 11i9iAS 1.0.2.2.2 Profile

  9. Oracle E-Business Suite 11i Requirement - Need to integrate new installation of Oracle E-Business Suite Release 11i with existing third-party single sign-on and user directory infrastructure Starting Environment • Oracle E-Business Suite Release 11i has been newly installed using the Rapid Install Wizard. • Other than the default administrative accounts, no user accounts have been registered yet. • Oracle Portal is not implemented. • A third-party single sign-on solution such as Netegrity SiteMinder is in use as a corporate single sign-on solution. • A third-party LDAP directory such as SunONE/iPlanet is in use as a corporate user directory.

  10. Oracle E-Business Suite 11i Solution • Oracle Application Server 10g (including Oracle Single Sign-On and Oracle Internet Directory) is needed for the integration. • Oracle E-Business Suite and Oracle Single Sign-On must be set up so that Oracle E-Business Suite delegates authentication to Oracle Single Sign-On, which in turn delegates the functionality to the third-party single sign-on server in use. • Oracle Internet Directory needs to be set up to synchronize a minimal set of information from the third-party LDAP directory for all users who will access Oracle E-Business Suite via single sign-on. • Oracle Internet Directory also needs to be set up to provision users in Oracle Internet Directory to Oracle E-Business Suite. Integrating E-Business Suite with Third-Party Single Sign-On and User Directory Existing users in the third-party LDAP directory can be bulk migrated into Oracle Internet Directory, and then bulk migrated into Oracle E-Business Suite. Optionally, user profile information in Oracle E-Business Suite can be kept synchronized with the information in the third-party LDAP directory.

  11. Current Messaging Services • Email (SMTP,POP3,IMAP) • SAN based mail store • 14,000+ users • Webmail • Antispam – DNSBL based freeware • Email Antivirus • LDAP Integration

  12. LDAP VirusWall Antispam SMTPAUTH MX 1 Webmail Mailhub KFUPM Email – Current Setup KFUPM Users Internet HTTPS HTTPS SAN SMTP CCSE & DCC POP/IMAP

  13. Messaging & Collaboration Requirements • Calendaring & Group Scheduling services • Integrated robust Webmail • ITC – CCSE Email service consolidation • More efficient Antispam • Enhancing Robustness • Eliminating single points of failure

  14. Value added Services - Vision • Unified Messaging • Instant Messaging & Presence Awareness • Integration with University Portal • …

  15. The Big Picture – Information Workplace Vision

  16. Available Options • IBM Lotus Domino 7 • Oracle Collaboration Suite 10g • MS Exchange

  17. IBM Lotus Domino 7 • Accounts migration and maintenance • Mailbox migration • DB2 backend in future versions • Multiple passwords • Clustering requires twice the storage

  18. Oracle Collaboration Suite 10g

  19. Desktop Unified Workplace Voice Wireless Calendar Files Fax Web Voicemail / Fax Search Real Time Conferencing Oracle Collaboration Suite: Access Anytime, Anywhere E-mail

  20. Collaborative Workspaces • ‘Buckets’ for organising content for projects and teams • All content – files, tasks, email, group presence, etc. • Grown-up ‘public-folders’ • Plus Discussion threads: • Hierarchical management of discussions through Facilities, Boards, and Threads • Role based access control • Participation via email • Mailing list access through discussion forums • RSS feeds from any part of discussion

  21. Workspaces Search Duplication Administration People Notifications Documents Team Discussions Workspaces Emails Group Conferences Project Calendar Templates Presence Team Collaboration Membership Roles Access Control

  22. Share documents across organizations- Folder management- Content-based Search- Revision Control (Check-in/Check-out)- Review and Approval processes- Windows Explorer access

  23. Oracle Mail

  24. Oracle Email • Industrial strength, standards based email server • IMAP4, SMTP, POP3, HTTP • Rich SPAM and Virus checking / blocking tools • Built in List-server capabilities • Webmail client • Native support for OID • Backup entire email store or individual mail boxes

  25. Oracle Calendar

  26. Oracle Calendar • Real Time Scheduling • Improve personal time management with Multi-channel Access Contribute to workplace efficiency with advanced Group & Resource Scheduling Oracle Calendar Extend calendaring capabilities to your CRM system, enterprise portal or by scheduling across organizations Optimize collaboration with integrated time management functionality

  27. Oracle Voicemail and Fax

  28. Oracle Voice Mail & Fax • Built on standard hardware and software. • Messages are MIME compliant .wav (voice) or .tif (fax). • Multiple language support • Carrier and Enterprise switch integration

  29. Oracle Mobile Access

  30. Oracle Wireless and Voice • Open-standards based push email solution for all devices • Full IMAP Folder, Attachment, and Filter support • P-IMAP proxy for Collaboration Suite • P-IMAP client for Pocket PC devices • Clients for other devices from partners • Improved user experience for browser and voice access • Improved Browser UI • New Ask interface • Large grammar support for voice directory app

  31. Oracle Mobile Mail Mobile “Push” Mail Server Initiates • Users can create, modify and delete messages on client • Based on P-IMAP standard • Will initially require client software • Support for wide range of devices • Pocket PC, Blackberry, Nokia • Support for IMAP folders, Attachments, and server-side filtering You have Mail! Server

  32. Oracle Email Deployment Enterprise RIM OCS Push/Sync Server Network Push Proxy OTA Provisioning Palm / Symbian Synchronization Backend Adapters Network Adapters Email/PIM Server Firewall Firewall Pocket PC Smartphone Oracle Collaboration Suite

  33. Oracle Web Conferencing

  34. Oracle Web Conferencing Single solution for diverse Collaboration Scenarios • Desktop Sharing • Application Sharing • Document Presentation • Whiteboard • Chat Live Help Interactive Meeting Seminar • On-site deployment provides predictable costs for real-time collaboration • Increases customer touch and reduces travel expense • Polling • Voice Streaming • Recording & Playback • Reporting • Archive

  35. Real-Time Collaboration • Integrated Real-Time Suite • Instant Messaging and Presence • Group presence capability • VPN/Firewall Support • Message Archive on the server • Chat Conferencing • Persistent and Moderated Chat Conferencing • Invoke Web Conference from Chat • Archived on Server • Web Conferencing • Netscape and Mozilla support • Advanced Reporting & data export

  36. RTC Integration Services 3rd Party Billing, Compliance • MaterializedViews • RMI Web Portals Mobile Devices • SOAP • Servlets • JavaScript • Modules • SOAP RTCIntegration Services • SOAP • XMPP • SDKs • SIP Enterprise Applications VOIP Integration • Plugins • COM Objects • Java SDKs • Messenger Addins Desktops

  37. Oracle Messenger

  38. Presence and Instant Messaging • Presence as a key enabler for collaboration • Individual & group presence • Real-time enablement of business processes • Selective presence at the application level • Instant Messaging & Chat Conferencing • Support for “guest users” • Moderated Chat Conferencing • Seamless transition from chat to Web conferencing • Server-side message archives • Voice chat and streaming • 2-way voice chat using VoIP • 1-way voice streaming with pass-the-mic capability using VoIP • Integration Services • Web services, protocol extensions, URL-based interfaces

  39. Administration & Configuration • Improved installation process • Reduced memory and disk footprint • Streamlined high availability deployment • Central administration console for user provisioning • Oracle Enterprise Manager 10g Grid Control • manage and monitor OCS

  40. Grid Control Integration

  41. High Availability • HA deployment out of the box • Full active/active supported on 2 box configuration • Backup and Recovery documented for Suite-level • Suite-wide* opmn integration • Start/Stop also much easier • Second middle-tier install intelligence – will not affect existing middle-tier

  42. Universal Access • Optimized Content Delivery • Device Flexibility • Connectivity Options PC RIM PDA Pager Phones Voice Telephony

  43. At your users fingertips Information Access • With the right tools Content / Communications Business Intelligence • All in business context Business Processes • All your information Database Benefits of the Oracle Architecture

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