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Information Technology Center Communicating Messaging Vision

Information Technology Center Communicating Messaging Vision. Mir Ahmed Ali Shajee BE, MS (KFUPM). Vision. To enhance, expand and broaden the potential of faculty, students and staff through excellent and exciting information and communication solutions.

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Information Technology Center Communicating Messaging Vision

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  1. Information Technology CenterCommunicating Messaging Vision Mir Ahmed Ali Shajee BE, MS (KFUPM)

  2. Vision To enhance, expand and broaden the potential of faculty, students and staff through excellent and exciting information and communication solutions. To be recognized as leaders in the design and delivery of technology solutions resulting in the customer's ability to do things they couldn't do before. To be seen as a trusted partner of the customers we serve. Recognized for effectiveness and leadership. .

  3. Goal and Objective • Help KFUPM maintain its leadership by providing state of the art computing resources and IT services. • Portfolio management perspective: Streamline and coordinate current projects and plans to succeed in accomplishing the common enterprise vision for - The Future KFUPM.

  4. ITC – Infrastructure & Projects • ERP – Project Raed • Messaging Services • Enterprise Database • Web Portal • Storage – SAN/NAS, Disaster Recovery • Application Development • Library IT Services • CCSE – ITC services consolidation

  5. ERP – Project Raed • KFUPM Selection • Oracle E-Business Suite 11i • SCT Banner 7 • Both solutions are based on Oracle Database backend

  6. Oracle E-Business Suite Oracle Collaboration Suite OracleAS Portal & Wireless Application Component Security Responsibilities Roles …. Secure Mail Interpersonal Rights … Roles Privilege Groups … Oracle 10g Platform Security Bindings OracleAS 10g OracleAS 10g OracleAS 10g Oracle DB 10g Oracle 10g Oracle 10g JAAS, WS Security Java2 Permissions, ... JAAS, WS Security Java2 Permissions.. JAAS, WS Security Java2 Permissions.. Enterprise users, VPD, Encryption Label Security Enterprise users VPD, Encryption Label Security, … Enterprise users, VPD, Encryption Label Security External Security Services Access Management Directory Integration & Provisioning OracleAS Single Sign-on OracleAS Certificate Authority Delegated Administration Services Enterprise Security Infrastructure Oracle Internet Directory Oracle Identity Management Oracle Security Architecture Directory Services Provisioning Systems

  7. Connecting Oracle to the Heterogeneous Enterprise

  8. Oracle Internet Directory and FND_USER are synchronised via the Directory Integration & Provisioning Platform Supported synchronisation directions: From OID to FND_USER From FND_USER to OID Bidirectionally Synchronisation events are raised via the Workflow-based Business Event System whenever users are added or modified Oracle InternetDirectory 10g E-Business Suite 11i FND_USER Oracle Internet Directory Integration DIPPlatform

  9. DMZ Firewall Intranet Firewall Internet ExternalUsers InternalUsers Router Simple Physical Architecture OracleAS 10g Server • Portal • Single Sign-On • Oracle Internet Directory • Directory Integration & Provisioning • Delegated Administration Services • Discoverer • OracleAS Certificate Authority • OracleAS 10g Metadata Repository • Release 11iDatabase E-Business Suite 11iApplication Server • Oracle9i Application Server 1.0.2.2.2 • Oracle HTTP Server • Forms Server • Reports Server

  10. Third-Party Integration Logical Architecture Logson to Authenticates user against Third-PartyLDAP EndUser Third-PartyAccessManager Profile Delegates SSO to OID UserRepository SingleSign-On10g DirectoryIntegrationPlatform 10g Portal 10g OID 10g Delegates SSO to FND_USER Applications 11i Database Release 11i9iAS 1.0.2.2.2 Profile

  11. Oracle E-Business Suite 11i Requirement - Need to integrate new installation of Oracle E-Business Suite Release 11i with existing third-party single sign-on and user directory infrastructure Starting Environment • Oracle E-Business Suite Release 11i has been newly installed using the Rapid Install Wizard. • Other than the default administrative accounts, no user accounts have been registered yet. • Oracle Portal is not implemented. • A third-party single sign-on solution such as Netegrity SiteMinder is in use as a corporate single sign-on solution. • A third-party LDAP directory such as SunONE/iPlanet is in use as a corporate user directory.

  12. Oracle E-Business Suite 11i Solution • Oracle Application Server 10g (including Oracle Single Sign-On and Oracle Internet Directory) is needed for the integration. • Oracle E-Business Suite and Oracle Single Sign-On must be set up so that Oracle E-Business Suite delegates authentication to Oracle Single Sign-On, which in turn delegates the functionality to the third-party single sign-on server in use. • Oracle Internet Directory needs to be set up to synchronize a minimal set of information from the third-party LDAP directory for all users who will access Oracle E-Business Suite via single sign-on. • Oracle Internet Directory also needs to be set up to provision users in Oracle Internet Directory to Oracle E-Business Suite. Integrating E-Business Suite with Third-Party Single Sign-On and User Directory Existing users in the third-party LDAP directory can be bulk migrated into Oracle Internet Directory, and then bulk migrated into Oracle E-Business Suite. Optionally, user profile information in Oracle E-Business Suite can be kept synchronized with the information in the third-party LDAP directory.

  13. More to come

  14. Current Messaging Services • Email (SMTP,POP3,IMAP) • SAN based mail store • 14,000+ users • Webmail • Antispam – DNSBL based freeware • Email Antivirus • LDAP Integration

  15. LDAP VirusWall Antispam SMTPAUTH MX 1 Webmail Mailhub KFUPM Email – Current Setup KFUPM Users Internet HTTPS HTTPS SAN SMTP CCSE & DCC POP/IMAP

  16. Messaging & Collaboration Requirements • Calendaring & Group Scheduling services • Integrated robust Webmail • ITC – CCSE Email service consolidation • More efficient Antispam • Enhancing Robustness • Eliminating single points of failure

  17. Value added Services - Vision • Unified Messaging • Instant Messaging & Presence Awareness • Integration with University Portal • …

  18. The Big Picture – Information Workplace Vision

  19. Available Options • IBM Lotus Domino 7 • Oracle Collaboration Suite 10g • MS Exchange

  20. IBM Lotus Domino 7 • Accounts migration and maintenance • Mailbox migration • DB2 backend in future versions • Multiple passwords • Clustering requires twice the storage

  21. Oracle Collaboration Suite 10g

  22. Desktop Unified Workplace Voice Wireless Calendar Files Fax Web Voicemail / Fax Search Real Time Conferencing Oracle Collaboration Suite: Access Anytime, Anywhere E-mail

  23. Collaborative Workspaces • ‘Buckets’ for organising content for projects and teams • All content – files, tasks, email, group presence, etc. • Grown-up ‘public-folders’ • Plus Discussion threads: • Hierarchical management of discussions through Facilities, Boards, and Threads • Role based access control • Participation via email • Mailing list access through discussion forums • RSS feeds from any part of discussion

  24. Workspaces Search Duplication Administration People Notifications Documents Team Discussions Workspaces Emails Group Conferences Project Calendar Templates Presence Team Collaboration Membership Roles Access Control

  25. Share documents across organizations- Folder management- Content-based Search- Revision Control (Check-in/Check-out)- Review and Approval processes- Windows Explorer access

  26. Oracle Mail

  27. Oracle Email • Industrial strength, standards based email server • IMAP4, SMTP, POP3, HTTP • Rich SPAM and Virus checking / blocking tools • Built in List-server capabilities • Webmail client • Native support for OID • Backup entire email store or individual mail boxes

  28. Oracle Email

  29. Oracle Email

  30. Oracle Email

  31. Oracle Calendar

  32. Oracle Calendar • Real Time Scheduling • Improve personal time management with Multi-channel Access Contribute to workplace efficiency with advanced Group & Resource Scheduling Oracle Calendar Extend calendaring capabilities to your CRM system, enterprise portal or by scheduling across organizations Optimize collaboration with integrated time management functionality

  33. Oracle Voicemail and Fax

  34. Oracle Voice Mail & Fax • Built on standard hardware and software. • Messages are MIME compliant .wav (voice) or .tif (fax). • Multiple language support • Carrier and Enterprise switch integration

  35. Oracle Voice Mail & Fax

  36. Oracle Voice Mail & Fax

  37. Oracle Voice Mail & Fax

  38. Oracle Mobile Access

  39. Oracle Wireless and Voice • Open-standards based push email solution for all devices • Full IMAP Folder, Attachment, and Filter support • P-IMAP proxy for Collaboration Suite • P-IMAP client for Pocket PC devices • Clients for other devices from partners • Improved user experience for browser and voice access • Improved Browser UI • New Ask interface • Large grammar support for voice directory app

  40. Oracle Mobile Mail Mobile “Push” Mail Server Initiates • Users can create, modify and delete messages on client • Based on P-IMAP standard • Will initially require client software • Support for wide range of devices • Pocket PC, Blackberry, Nokia • Support for IMAP folders, Attachments, and server-side filtering You have Mail! Server

  41. Oracle Email Deployment Enterprise RIM OCS Push/Sync Server Network Push Proxy OTA Provisioning Palm / Symbian Synchronization Backend Adapters Network Adapters Email/PIM Server Firewall Firewall Pocket PC Smartphone Oracle Collaboration Suite

  42. Oracle Web Conferencing

  43. Oracle Web Conferencing Single solution for diverse Collaboration Scenarios • Desktop Sharing • Application Sharing • Document Presentation • Whiteboard • Chat Live Help Interactive Meeting Seminar • On-site deployment provides predictable costs for real-time collaboration • Increases customer touch and reduces travel expense • Polling • Voice Streaming • Recording & Playback • Reporting • Archive

  44. Real-Time Collaboration • Integrated Real-Time Suite • Instant Messaging and Presence • Group presence capability • VPN/Firewall Support • Message Archive on the server • Chat Conferencing • Persistent and Moderated Chat Conferencing • Invoke Web Conference from Chat • Archived on Server • Web Conferencing • Netscape and Mozilla support • Advanced Reporting & data export

  45. RTC Integration Services 3rd Party Billing, Compliance • MaterializedViews • RMI Web Portals Mobile Devices • SOAP • Servlets • JavaScript • Modules • SOAP RTCIntegration Services • SOAP • XMPP • SDKs • SIP Enterprise Applications VOIP Integration • Plugins • COM Objects • Java SDKs • Messenger Addins Desktops

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