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Define Process. Your Catapult Team. Do the following:. Read the information about your company List Suppliers, Inputs, Outputs, and Customers Determine your customer’s requirements Get comfortable using the Catapult Flow chart your process Discuss standardization issues for your process
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Define Process Your Catapult Team Do the following: • Read the information about your company • List Suppliers, Inputs, Outputs, and Customers • Determine your customer’s requirements • Get comfortable using the Catapult • Flow chart your process • Discuss standardization issues for your process • Be creative
Company Name: Define Process Define Process Discussion Notes:
Define Process Process Map Use Excel Template
Define Process Standardization What should be standardized in your process, and how? ______________________________________ ______________________________________ ______________________________________ ______________________________________ ______________________________________ ______________________________________ ______________________________________ ______________________________________ ______________________________________ ______________________________________ ______________________________________ ______________________________________
Output Process ___________ ___________ Customer Gauge Gauge Select Measures Process Measures List possible in-process, final product, and customer satisfaction measures for the process. Use information from your process map. Gauge Customer Satisfaction In-Process Final Product
Run Chart Distance (inches) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Run Order Collect & Interpret Data Data Collection & Interpretation • Using 2-shooters and aiming for the target defined in your company description, make 30 deliveries using the Catapult. Please designate the shooter in your data file. (Enter your data in Minitab, Save the data-we will use it later in the workshop) • Plot the 30 distances (in inches) on the following run chart (Make your plot with Minitab) • Plot each observation on the histogram (following page) as they occur. (Make your plot with Minitab) • Copy & paste output into PowerPoint
Histogram Frequency 7 6 5 4 3 2 1 0 Distance (inches) Collect & Interpret Data Catapult Histogram
Collect & Interpret Data Variability Diagnosis • Your team should do the following for the delivery • process. • Review your process map. • Discuss the quality measure(s) you have selected. • Construct a cause-effect matrix of what causes variation in your primary quality measure(s). • Use the Excel template for the C&E Matrix
Individuals Charts IsProcessStable? • Your team should do the following for the delivery • process. • Use Minitab to create Individuals Charts (Individual and Moving Range) from the data you collected. • Do you need to range edit your data to establish appropriate control limits? • If so, why? • If so, re-calculate limits. • Is your process stable? • If not, what rules is your process violating? • Do you know why there are instabilities? • Save your control limits to your Minitab worksheet. • Copy/Past your control charts into PowerPoint
Special Cause Action Plan Investigate & Fix Special Causes Use Process knowledge, C&E and FMEA to help develop a S.C.A.P for your catapult process. Be prepared to show your FMEA and S.C.A.P.
Capability Analysis IsProcessCapable? Using Minitab and the data you already collected, calculate Cp, Cpk, Pp and Ppk. The following information is provided for each of the scenarios: Stunts R Us – Target=125 Spec Range=(100 to 150) Loft em Soft - Target=140 Spec Range=(130 to 150) Ace in the Hole – Target=110 Spec Range (105 to 115) Collect 15 more data points from your catapult process. Have two people independently write down the distances. Provide the Excel sheet to your instructor to calculate sigma test. With sigma test, calculate percent test, gauge R&R and P/T ratio. Be prepared to present your results.
Improve Process Capability Improve Process Capability Use the Intervals to determine if there is a difference between shooters in your catapult team data. Collect 30 data points at varying levels of all the catapult factors. How do the factors relate to distance? Use Minitab to determine the relationships between the inputs and outputs. Be ready to present your results.
Control Plans Control Plan Documentation Develop a control plan for your catapult process. Fill out the Control Plan Excel sheet as much as possible. Be ready to present your control plan.