Administrator Leadership Academy

1. Administrator Leadership Academy Principal’s Information Yvonne L. Green Interim Director of Operations Building Commissioner Operations/Facilities Department • 2014

2. Facilities DepartmentServices Provided • Painting • Plastering • Locks • Grounds • Air Conditioning • Clocks • PA Systems • Custodial • Electrical • Plumbing • Heating • Carpentry • Glazier (Glass) • Fire Alarms

3. Directory Department of OperationsFacilities Department Contact Numbers Buildings & Grounds Main Office (314) 535-2500 Custodial Manager Les Lentz (314) 371-5342 lentz-leslie@aramark.com Area Manager (Area 1) Derrick Johnson (314) 399-2359 johnson-derrick2@aramark.com Area Manager (Area 2) Maurnice Tipton (314) 202-3282 tipton-maurnice@aramark.com Area Manager (Area 3) Marcus Townsend (314) 202-3237 townsendjr-marcus@aramark.com Area Manager (Area 4) Vernice Stewart (314) 330-7624 stewart-vernice@aramark.com Maintenance Manager Esther Walker (314) 202-0093 walker-esther@aramark.com Asst. Maint. Manager Ed Smith (314) 625-1731 smith-edwin@aramark.com Asst. Maint. Manager Open Position HVAC Manager Justin Blair (314) 324-2707 blair-justin@aramark.com Asst. HVAC Manager Keith Vahey (314) 495-4300 vahey-keith@aramark.com Grounds Manager Ronald King (314) 574-6760 king-ronald@aramark.com Director of Facilities Harold Lukins (314) 874-5417 lukins-harold@aramark.com Interim Director of Operations Building Commissioner Yvonne Green (314) 267-7354 yvonne.green@slps.org Facilities Manager Rosmon Johnson (314) 452-8874 rosmon.johnson@slps.org Project Manager Mike Dobbs (314) 565-6747 mike.dobbs@slps.org Project Manager Square Watson (314) 566-8610 square.watson@slps.org St. Louis Public Schools

4. Area Custodial Managers – SLPS Assignments

5. Information Needed When Requesting Repair Work At The Building • The following information will be required when calling in a Work Order Request: • Name and call back telephone number in case the call is disconnected for any reason. • In case of Emergency (i.e. Fire, Flooding, Break-in, etc.) inform Call Center Rep and give details of the Emergency (definition can be found on page 8). • Principal’s Name • School or Building name (i.e. Roosevelt High) • A complete description of the problem or issue in need of repair – including the following information: • Room number or Area of building where repair is needed. • Floor of building where repair is needed. • Detailed description of problem/issue in need of repair. • Provide any additional details necessary for inclusion in the Work Request. St. Louis Public Schools

6. Work Order Request Options • There are two options for submitting work order request. • Option 1 • Submit the work request via phone by calling the Call Center Number: 1-888-798-3030 • Follow the steps for work order submission on page (6). • Option 2 • Submitting work request via web system URL through AramarkWebTMA . • Contact the Aramark office at 314-535-2500 to receive your customized website. • You will receive an email from (do-not-reply@aramark.com) • Double-click on the link included in the email to open website. • After website opens up. • Click on File (upper left-hand corner) drop down menu will appear. • On the drop down menu, click on Send • Then choose Shortcut to desktop (this will add the link to your desktop for future request submissions) • Once you have opened the web based work request follow the steps list on the following page.

7. Work Order Request Submission Process • Enter Requestor Name (First and Last). • Enter Phone Number. (Required in case we have questions about the request) • Enter Requestor Email. (example: john.doe@slps.org) • Site/Building Name will already be populated. • Area #, may be chosen from the drop down menu or include it in the Action Requested box. • Request type field is defaulted to “Web Request” • The repair center will be St. Louis Public Schools • Type your work request needs and comments in the Action Requested box providing details of what needs to be repaired. • Once complete, click the Submit button to generate the request. * Special Note: Checking the “Notify Me” box will turn on email notification using the requestor email submitted. This will send notification to that email address upon creation, status changes, and completion of the work that has been requested.

8. Priority Codes • Emergency – Immediate - 24 hours • Definition: Failure to take immediate action that may result in bodily harm to students, staff or pose great threat to the property and interrupt the primary mission of the facility. • An emergency work order can be downgraded to a routine or deferred priority if the reason for the emergency priority has been mitigated. • Examples: Water main breaks, sewer back ups, utility outage, health and safety risks, someone locked in a room, unable to secure building, no hot water for kitchen, elevator stuck. • Priority 1 – Urgent – Within 3 days • Definition: Failure to take action within that predetermined period could jeopardize safety, facility assets, or interrupt facility operations. • There is a need to take action within a predetermined time period. • Examples: Repair seasonal air conditioning, repair heating, removal of graffiti, roof leak.

9. Priority Codes cont… • Priority 2 – Routine - Within 7-30 days • Definition: Actions which should be performed at the first available opportunity but which the facility can continue their mission without interruption. • Examples: One broken toilet in large bathroom, request for lock change due to change in teachers, cracked but not broken window, minor pipe leak, door not closing properly but can be locked. • Deferred • These requests will have to wait until funding becomes available or scheduled maintenance. Work orders and work request are prioritized with all buildings being considered. This may cause some to be delayed to a later date or deferred.

10. Department of Operations St. Louis Public Schools