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Sims for soft skills

Sims for soft skills. CPI 494, April 23, 2009 Kurt VanLehn. Your questions (no answers yet). Cultural relativity? 3 different types of negotiation seems too simple. Are there other factors? Mood? XAI how smart is it? What are its capabilities.

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Sims for soft skills

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  1. Sims for soft skills CPI 494, April 23, 2009 Kurt VanLehn

  2. Your questions (no answers yet) • Cultural relativity? • 3 different types of negotiation seems too simple. Are there other factors? Mood? • XAI how smart is it? What are its capabilities. • Can it really teach me something about being human when its not human? • How flexible in response to student’s negotiation? Can it respond to novel negotiations? • Why choose the doctor scenario? • Rewind the sim and play forward

  3. Who is being trained? • Military – Captain • Straigtforward • Not very emotional; not empathetic • Not so got at gestures?

  4. What is the task? • Negotiation. • Laying my cards on the table; getting other’s stiaution; finding a compromise. • How to cajole into doing something.

  5. How does the Doctor’s affect work? • Three meta-states; stances • Avoidance • Distributed – attacking and trying to win • Integrative – compromising & collaborating • State • Topic resource must be available • Danger here vs. elsewhere • Patients survive the move

  6. What causes stance transitions • Avoidance (trying to get out of negaoting) • Believes can can avoid the negotiation • Doesn’t agree with Captain’s goals • Attacking & wining • Believes can’t get out of negotiation • Still doesn’t agree with Captain’s goals, logic, • Actually negotiating • Believes that there is a chance to benefit • Trust • Shared goals

  7. What does trust dependent on? • Credibility – not lying; ability to do what you promise • Familarity e.g., polite • Solidarity – shared goals

  8. What is a training session comprised of? • Negotiation • NL dialogue; speech generator. • Not clear what the input modality is – menus? • Speech now. • Intonation? • After action review (AAR)

  9. What tutoring occurs during the task? • No rewind • NO help • No nothing

  10. What tutoring occurs after the task? • Rewind • Feedback on their log file • Some positive (and lots negative) • Types of events that need comment • Good things • Ommissions • Commisions

  11. Does this really change the user’s beliefs/behaviors? • Interrogation of the Doctor is slow way to “discover” a thoery of emotion/negotiation. • May not cause a change in the student’s actions. • Doesn’t transfer to real world. • Apprise student of how delicate situations really are. Sensitization. • Could have more gestures instead. Or just a symbol… pop out of the Doctor’s head

  12. What are the 3 subtasks of AAR? • Assess the student’s performance • Walking the logs & looking for ommision & commissions. • Hand authored rules; looking at decreases in Doctor’s trust or stance… • Annotate the log • Select annotations, order them them, plan the session • Executes the plan

  13. Looking for deeper diagnosis? • Is there a underlying trait or belief that is causing multiple “errors” in the negotiation? • E.g., “half the patients might be insurgents” could cause multipel mistakes

  14. How is annotating the logs done?

  15. How is planning the AAR done? • Priorities? • Pre-req relations between tutoring task? • Students have not control over what gets taught • Not as fancy planning knowledge as Proust & other others.

  16. How is running the AAR done? • Branchin g offf to the XAI interrogataion session • No formal didactic teaching

  17. Why do the authors contrast this to discovery learning? • When they ask questions of the doctor during AAR, they are trying to discover a theory of emotion and negotiation. • Text mentions some tutoring on what questions to ask… but not much said. • Not clear what benefits of discovery are here

  18. What is the role of XAI? Why needed? • Noticed that negotiatiors are see their internal state. • Seems like a good applciation of Xai • Might be that its too siple

  19. How does XAI work? • Processed the logs in RDB. • SQL queries on it • Reasoingn about cause effecti; which is driven by stuff recored in the RDB. • Authored queries in LF (logical form) • Translation into SQL • Translation into English

  20. Are there other ways to make the doctor’s thinking visible?

  21. Is this whole, cool thing overkill?Would something simpler work well? • Replace fancy XAI with canned text epxlanations. • Students just want to find out what t

  22. How are real negotiations prepared for and done?

  23. How much domain vs. meta knowledge is needed for negotiation?

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