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Skills and Conditions for Effective Communication Lecture 13a

Skills and Conditions for Effective Communication Lecture 13a. COMMUNICATION IN EVERYDAY LIFE. REVIEW: CREATION AND COMMUNICATION OF MEANING . Most of the internal Natural Acts that enable our communication - perception, cognition, are schematic.

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Skills and Conditions for Effective Communication Lecture 13a

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  1. Skills and Conditions for Effective CommunicationLecture 13a COMMUNICATION IN EVERYDAY LIFE

  2. REVIEW: CREATION AND COMMUNICATION OF MEANING • Most of the internal Natural Acts that enable our communication - perception, cognition, are schematic. • They begin in the emotional areas of our brain • Expressed through our non-verbals • Out of our conscious control • Automatic, fast, and certain • High probability of being inaccurate in complicated situations • Most of our external Natural Acts are • How we express these internal reactions • Self-protective, judgmental and controlling in complicated situations

  3. CONCLUSIONS OF REVIEW • To be truly effective communicators in complicated situations we need to perform: Unnatural Acts! These include acts of emotional self-management.

  4. The Voice of Emotional Self-Management In difficult situations – Adult Voice Emotional Self-Management

  5. THE “VOICE” OF SELF-MANAGEMENT

  6. To cooler feelings and effective interpersonal talk Annoyance, Irritation Sadness Regret Self-Disappointment Mild Bruising Concern Change “hot” to “cool” reactions We can learn to change our thinking and self-talk to manage our feelings from Rage, Fury Anger, Despair, Depression Severe Guilt, Remorse Self-hate Severe Hurt Anxiety, fear, panic Emotional Self-Management

  7. Emotional Self-managment • When you change from “HOT” TO “COOL” FEELINGS • Cool your body down • Heart over 100 beats a minute - starts biochemistry of emotional hi-jack • Breathe from the diaphragm - “the belly” • Relax muscles • Gives you and everybody else some room for negotiation • Allows you find your “adult” voice (ta) - calmer, more centered, engaging

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