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Sierra as Library Services Platform Today and Tomorrow

Sierra as Library Services Platform Today and Tomorrow. Next Generation Library Services Platform. Introducing Sierra. Steven Nielsen Vice President- Strategic Accounts Innovative Interfaces. THE LIBRARY IS. Current Technology Landscape. Shift of library expenses to e-content

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Sierra as Library Services Platform Today and Tomorrow

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  1. Sierra as Library Services Platform Today and Tomorrow Next Generation Library Services Platform Introducing Sierra Steven Nielsen Vice President- Strategic Accounts Innovative Interfaces

  2. THE LIBRARY IS

  3. Current Technology Landscape • Shift of library expenses to e-content • Prevalent use of mobile devices • Expectation by library users of collaborative tools & recommendations • Need for easily interconnected systems • Evolution of librarians’ role • New workflows

  4. Opportunities for Change Shared Resources Climate and Culture Library Staff Experience Systems Integration Value for Money User Experience Analytics

  5. Introducing Sierra

  6. Proven Library Workflow Functionality with Integrated Resource Management Power of Open System Architecture with Robust API Libraries and Cloud Optimization

  7. External System Connections APIs Cloud Optimized Central Knowledge Base Worklists Foundational Technology

  8. = Open LSP Open by Design.

  9. Moving Forward Innovative Confidential Not for Public Distribution

  10. Sierra in 2014 • Open Database • PostgreSQL • Sierra APIs • Mobile Worklists App • Patron App – Circulation on mobile devices

  11. Making Sierra Data Available Anywhere Library or 3rd Party Discovery Interface Holds Service Bib & Item Services API Library Patron Interface Custom Library Reports Patron Authentication Multiple Services Sierra Multiple Services Link with Campus Systems

  12. APIs = Sierra Data Anywhere • Bib & Item Services • Patron Authentication • Holds Services • Fines Payment Services • Custom Library Reports • Integration with Campus Financials

  13. Developer Sandbox • Validate and test APIs • Refine iteratively based on feedback • Ensure alignment with real use cases • Gather requirements for future releases

  14. Promoting Success: API Developer Community • Developer Forum • Code Sharing • API Documentation • Interactive Sandbox Conceptual Illustration

  15. API Fully Documented

  16. With an Interactive Component

  17. Developers Can Test Queries

  18. New Partners 20

  19. Sierra 2014 Core Enhancements • COUNTER 4 development for ERM usage statistics • Fiscal close enhancements • Create lists and Scheduler enhancements • View Public Display will link to Encore • Circulation enhancements- such as staff alert for expiring patron accounts • Print template enhancements

  20. INN-Reach 2014 • Inn-Reach: DCB, NCIP pickup location • Seamless interface for Sierra and Millennium • No need for any batch updates or Double Keying • Print Management • NCIP Initiator to support peer-to-peer circulation for multiple Inn-Reach connections • Inn-Reach enhanced matching • Enhanced reporting for Inn-Reach libraries - local server lending/borrowing reports

  21. = Mobile by Demand.

  22. Focus on “e” and Self Service • “e” requires new UI for patron interactions • “Service first” expectation to match retail and commercial models

  23. Core Features of Self Service Native mobile app • Leverage mobile hardware to enhance the user experience Direct access for users • Access print & “e” together • Checkout physical items on mobile device

  24. = More Patron Engagement

  25. Mobile opportunities for staff?

  26. = More Staff Efficiencies

  27. Focus on Operations: Worklists and Workflows

  28. Working Mobile

  29. End-to-End Workflows

  30. Automated & Streamlined Management

  31. Next Generations Library Services Platforms from Innovative • Questions • Thank you!

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