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Tool 3

Tool 3. WORX for SMEs. COMFOR educative packages. Tool 3: WORX for SMEs. This benchmarking tool helps you to monitor your operators’ mental strain work organisation working climate This is necessary to identify your company’s strengths your company’s weaknesses

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Tool 3

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  1. Tool 3 WORX for SMEs Presentation 2009

  2. COMFOR educative packages Presentation 2009

  3. Tool 3: WORX for SMEs • This benchmarking tool helps you to monitor • your operators’ mental strain • work organisation • working climate • This is necessary to identify • your company’s strengths • your company’s weaknesses • in order to improve the work situation. Presentation 2009

  4. Benchmarking = improve by learning from others  Presentation 2009

  5. SME voices about WORX • WORX can be used to improve the working conditions and thereby reach higher working efficiency • good help in personal development discussions • enables early recognition and action upon problems • one gains the employees true opinions • SME benchmarks are very useful • shows how the working climate affects my employees • my leadership could benefit • it is easy to enter data, the graphics offer an overview and show our situation Presentation 2009

  6. Structure of tool The tool consists of four parts: • Data collection template • Data input sheet • Result sheets • Decision sheet Presentation 2009

  7. Questionnaire Presentation 2009

  8. Method • Print out template for operators • Inform operators • on why tool is used • answers are anonymous • results only for entire company • a joint discussion will follow • Collect and check questionnaires Presentation 2009

  9. Data input sheet • Enter company name • Enter date of data collection • Adjust for number of operators • space provided for up to 6 operators • if more, insert columns • Enter data from questionnaires. Here ‘1’ 10. Which is your remuneration system?  (1) fixed salary (plus bonus, if any) (3) different from time to time (3) hourly payment (4) piece/volume based payment Presentation 2009

  10. Data input Missing data is accepted, though not desirable Presentation 2009

  11. Interpreting results The lower the value, the better the situation: 2.6 – Can be improved 1.6 – 2.5 Good 1 – 1.5 Very good Presentation 2009

  12. External (e) and internal (i) BM • How is the trend? • What may lie behind? • What measure might improve? 1: Negative trend (i) 2: Better than SMEs (e) 3: Positive trend (i) 4: Poorer than SMEs (e) Presentation 2009

  13. Five result sheets • Mental strain • Work organisation • Control over the work situation • Social support and communication • Development and improvement Presentation 2009

  14. Identify measures • Question 10 in Tool 1: H & P Check • Discussions with operators • Guidance from OSH-services • Own experiences Presentation 2009

  15. Examples ofmeasures • Supply operators with more information, e. g. regular company meetings • Work out shift schedules together • Clearly define operators' responsibilities • Involve operators in a team building process • Organise training in communication • Associate operators to the definition of the company's targets Presentation 2009

  16. A tip! Implement a few easy and quick measures. This sets a pace and shows that you are serious about change. Presentation 2009

  17. After discussion, specify for each measure: Goal Indicators Responsible person Involved persons Starting date Finishing date Follow up and close Decisions table NOTE: Documentation supports implementation! Presentation 2009

  18. Tool 3: WORX for SMEs Presentation 2009

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