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SGTM 5 B

Attitudes & Behaviour “Cultural Awareness”. SGTM 5 B. What is Culture? Understanding Cultural differences Dealing with Cultural differences Case studies. Structure of Presentation. A shared system of meanings, beliefs, values behaviours

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SGTM 5 B

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  1. Attitudes & Behaviour “Cultural Awareness” SGTM 5 B TES / Mil Div / DPKO

  2. What is Culture? Understanding Cultural differences Dealing with Cultural differences Case studies Structure of Presentation TES / Mil Div / DPKO

  3. A shared system of meanings, beliefs, values behaviours through which experience is interpreted and carried out Culture TES / Mil Div / DPKO

  4. Relative Learned Collective Changes over time Complex responsive process Culture Is .. TES / Mil Div / DPKO

  5. Urbanization Nationalism Colonisation Education Personal Culture Migration Industrialization Minority Experience Social background Values World-views Beliefs Behaviours Cross-cultural Adjustments Ethnic background Profession Religion Gender Language Forces Shaping Individual Culture TES / Mil Div / DPKO

  6. Stereotypes Prejudice Ethno-centric perspectives Dangers! TES / Mil Div / DPKO

  7. Military – Military (International) Civilians – Civilians (International) CULTURE International actors Local communities Military – Civilians (Organizational) Local Communities Culture – In Peace Operations TES / Mil Div / DPKO

  8. Eating habits Asia - chop sticks Europe - knife and fork Clean right hand in some countries Common plate Understanding Cultural differences TES / Mil Div / DPKO

  9. Eating habits Beef Pork Horse “Everything that moves” Understanding Cultural differences TES / Mil Div / DPKO

  10. Eating habits Pork not eaten by Muslims for religious reasons Christians keep horses, dogs and cats as pets Fish is neutral Understanding Cultural differences TES / Mil Div / DPKO

  11. Religion Religion – an important place in many societies Knowledge of religion of host nation very important Respect religious beliefs Understanding Cultural differences TES / Mil Div / DPKO

  12. Family and Gender Elders are highly respected in some cultures Understand family ties Different gender beliefs and views Understanding Cultural differences TES / Mil Div / DPKO

  13. Communication Language is culture specific Avoid use of idiomatic expressions Humour Understanding Cultural differences TES / Mil Div / DPKO

  14. Body Language Gesture/body language have different meanings Smile will never be misunderstood Polite handshake is accepted in most cultures Understanding Cultural differences TES / Mil Div / DPKO

  15. Dress Code Depends on culture, customs, traditions and climate Adapt to local customs Understanding Cultural differences TES / Mil Div / DPKO

  16. Traffic Peacekeeper die in traffic accidents Different traffic conditions Respect local traffic laws Adapt to local conditions Understanding Cultural differences TES / Mil Div / DPKO

  17. Time People have different concept of time Need to understand “You have the clock, we have the time” Understanding Cultural differences TES / Mil Div / DPKO

  18. Understand your own culture Understand and accept logic of other cultural frameworks Cultural differences as unique and creative problem-solving opportunity Building Cultural Awareness TES / Mil Div / DPKO

  19. Knowledge of history, culture, customs and traditions Background for the conflict Expectations from “Blue Berets” Host Country’s Culture TES / Mil Div / DPKO

  20. Unfamiliar: Language Climate Currency Road signs Colleagues Adaptation process Cultural Shock TES / Mil Div / DPKO

  21. Honeymoon Initial confrontation Adjustment crisis Recovery The Adaptation Stages TES / Mil Div / DPKO

  22. STAGE SITUATION APPROACH REACTION Honeymoon First exciting contact with new culture Observe Excitement; Curiosity; Slight concern Initial confrontation First intensive feeling with new culture Solve problems in familiar ways Confusion; Mystified about; Others behaviour The Adaptation Stages TES / Mil Div / DPKO

  23. STAGE SITUATION APPROACH REACTION Adjustment crisis Problems intensify Experimentation with new behaviours Frustration; Anger; Confusion about Recovery Sense of belonging to culture emerges New strategies to help one function effectively New culture is understandable; Enjoying many aspect of it The Adaptation Stages TES / Mil Div / DPKO

  24. Between military and civilian With other military contingents Team work Maintaining Good Relations TES / Mil Div / DPKO

  25. “If you are Humble Respectful Friendly you will always be fine” Cultural Awareness TES / Mil Div / DPKO

  26. The market place The toilet experience To walk hand in hand Movement control at the airport The gift Case Studies TES / Mil Div / DPKO

  27. Cultural awareness is increased by giving you the most common examples This is the first step to handle cultural differences positively, avoid conflicts due to misperception and to make you interact positively with host cultures Summary TES / Mil Div / DPKO

  28. Closely related to “Code of Conduct”, where you get written rules. In culture you may find few written rules, but make sure, you know and obey them Summary TES / Mil Div / DPKO

  29. Questions ? TES / Mil Div / DPKO

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