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Social media positioning - what you need to know. A bit about me. A social media consultant & coach Clients nationally and internationally I mostly talk about shoes, chickens, dogs & yoga on my own social media Geek!. Some good things about social media. Being part of the conversation
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A bit about me • A social media consultant & coach • Clients nationally and internationally • I mostly talk about shoes, chickens, dogs & yoga on my own social media • Geek!
Some good things about social media • Being part of the conversation • It’s essentially word of mouth online • It opens up new collaborations and suppliers • It connects you in a very personal way to your customers • It builds customer loyalty
And some not so good things… • It isn’t free! • It has a fairly long lead time • The need to manage multiple streams • It takes up more of your time than you think • It’s a great procrastination tool • It makes it easy for people to complain very publically
Context, Context, Context • Facebook • People staying in touch with their lives • Twitter • Very real time, what I am seeing now! • LinkedIn • Business to business, corporate. The grown up one • Pinterest • Images that are linked to a webpage. Lifestyle is key • Youtube • A search engine as well as a social network. Anyone under 25!
If someone complains, what matters is how you respond to it
First Steps – Do it now! • Do a quick review of where you are currently online & what is & isn’t working for you • Book onto one of courses • Check your broadband speed (especially if you want to use video in your strategy)
Any questions? You can always come and see me afterwards