tera.train-emst emst@ecsorl 330.998.6637 (office) 443.404.1879 (cell)

1. www.tera.train-emst.com emst@ecsorl.com330.998.6637 (office)443.404.1879 (cell)

2. What is TERA? • A simulation that allows your staff to respond to and visualize the impact of their actions in a disaster that may affect your normal operations. • Transportation version of the Emergency Management Staff Trainer (EMST) • Developed by Engineering & Computer Simulations, Inc. • Created under the Cooperative Research Program (TCRP) Project A-36, Command-Level Decision Making for Transit Emergency Managers. • Sponsored by the National Cooperative Highway Research Program 20-59, Surface Transportation Security Research.

3. Cost Benefit • EMST Facilitated Exercise – Limited planning (soft cost) and resources (hard cost) • Provided Scenarios with inject tailoring – 0 to 10 hours • 1-2 support staff; System tracks task completion • Send injects through system • Web-based; can be geographically distributed if participants can’t travel • POC must perform system check (~2 hours) • Participants can rerun/reuse on their own (individual or small team) • Traditional Exercise - Extensive planning (soft cost) and resources (hard cost) • Injects from scratch – 10s to 100s of hours • Larger support staff; Observer/Controllers needed to track task completion • Need runners for injects • Participants are in one location • No system check needed • One time event

4. The SuperMemo Model - By: Piotr Wozniak • Long-term memory = Retrievability + Stability

5. Training Benefit • Individual Exercises • Turnkey exercises can be run any time, anywhere – even at home • Trainees’ time is the only cost • Repeatable to sustain “brain muscle memory” and retention • Assists in properly acquainting, training, or refreshing new personnel on plans and procedures. • Small Team Exercises • Can be run at the same site or geographically distributed • Easy for users to set up and run • Trainees’ time is the only cost • Assists in properly acquainting, training, or refreshing new personnel on plans and procedures. • Large Team Exercises • Establishes interaction and collaboration – Transit Agencies and DOT work in one training environment • Train-the-Trainer course and Scenario Builder course allow states to tailor scenarios and run exercises without contractor support EMST PMR

6. Who does TERA train? • TERA trains Emergency Operations Staff • TERA takes the main training roles from the Incident Command System • Command • Operations • Planning • Finance/Administration • Logistics • Public Information • Scenarios are available for • Transit Agencies • Department of Transportation • Rail • Airports

7. How Can TERA Help You? “Conduct doctrinal training to standard every single time – regardless of the location.”

8. TERA Account Setup • www.tera.train-emst.com • Request account • Put “TERA webinar” in “How did you hear about TERA” box • Use .gov email for expedited approval

9. Find Out TERA Brochure TERA Tutorial

10. TERA Menus FAQ Feedback Home TERA Tutorials and Job Skill Tutorials Individual Exercises Group Exercises Previous Exercise Storage and Account Settings Information Guides and User Manuals

11. Individual Training

12. Individual Training Scenario • A Tour of the Interface • Active Shooter • Blackout • Earthquake • Hazmat • Hurricane • Riverine Flood Role (might change per scenario) • DOT Representative • Emergency Manager • Logistics Coordinator • Operations Coordinator • Planning Coordinator • Public Information Officer • TRB Law Enforcement Click

13. Individual Training New Exercise Cont. Skill Level • Novice • Intermediate • Expert Location of Incident - State Location of Incident – County or City

14. Scenario Specific Documentation Documentation Tasks by Accessed Capability Tasks by Roles Inject timeline for scenario

15. Customization Wizard Customization Wizard (Scenario specific customization wizard)

16. Customization Wizard Click Begin Exercise

17. Proceed to Exercise Click

18. TERA Interface Exit Play Current Progress Your Role Exercise Timeline and Progress Bar Controls Help and Settings Timeline Segment News updates Receive and respond to messages and communication Phone Tasks How to complete task

19. Complete Tasks Click How Tasks

20. Bulletin Board Different Documents

21. Email Delete Recipient Email Templates (scripted messages)

22. Forms

23. Map

24. Exit

25. AAR Tasks Individual task details Exercise notes or Individual task notes

26. Records Room – Exercise Records Individual Team

27. Staff and Multi-Organizational (Scalable) Training

28. Staff Training Step 1 Exercise Name (You have to name scenario before you can click next) Organization Scenario Skill Level Documentation (Same as Individual Training)

29. Staff Training – Scheduling – Step 2 Date (Now or Future Time) State County/City (Location of incident) VOIP (Turn on if they have headsets. Disable to keep button from interface) TV (Use Projector to save bandwidth, TV is about 1Mb per TV.) Customization Wizard (Same as in Individual Training)

30. Staff Training – Host – Step 3 Drag and Drop (Rule of thumb- No less then 2 & No more then 3) By Name/Organization Hosts have play/pause button. Host has to be running to run exercise. Host can end exercise for everyone.

31. Staff Training – Roles – Step 4 Drag and Drop Multiple Players By Name/Organization Multiple Roles Drag and Drop

32. Staff Training – Step 5 Details Click to add another Organization Email notice & Read Aheads (This goes to their real email)

33. Staff Exercise Scheduled

34. Calendar Schedule – different views

35. Joining A Created Exercise

36. www.tera.train-emst.com emst@ecsorl.com330.998.6637 (office)443.404.1879 (cell)