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Market Operator User Group Meeting

Market Operator User Group Meeting. 22 nd of May 2012 SONI Offices, Belfast Conference Call:- LoCall : 0818 301 111 Local Access: +353 1 664 8888 Pin: 481 953. 1. Market Operator User Group Meeting. Agenda. Review of Action Items 10:30.

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Market Operator User Group Meeting

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  1. Market Operator User Group Meeting 22nd of May 2012 SONI Offices, Belfast Conference Call:- LoCall: 0818 301 111 Local Access: +353 1 664 8888 Pin: 481 953 1 Market Operator User Group Meeting

  2. Agenda Review of Action Items 10:30 Market Operations 10:35 Releases and Infrastructure11:00 Customer Service 11:40 Market Analysis 11:55 Questions and Answers12:15 Finish 12:30 Market Operator User Group Meeting 2

  3. House Keeping • Please note the location of the fire exits. • If you are on the conference call we would ask that you keep your phone on Mute unless you are asking a question Market Operator User Group Meeting 3

  4. Agenda Review of Action Items 10:30 Market Operations 10:35 Releases and Infrastructure11:00 Customer Service 11:40 Market Analysis 11:55 Questions and Answers12:15 Finish 12:30 Market Operator User Group Meeting 4

  5. Key Performance Indicators Market Operator User Group Meeting 5

  6. Key Performance Indicators Market Operator User Group Meeting 6

  7. Publish MIP/LR Market Operator User Group Meeting 7

  8. Pricing Issues 8 Market Operator User Group Meeting

  9. Settlement Issues 9 Market Operator User Group Meeting

  10. Settlement Issues Market Operator User Group Meeting 10

  11. Recent Registrations / De-Registrations • Party • There have been three new Party Registrations in the SEM since the last MOUG • Church Hill Energy Limited • Crighshane Energy Limited and • Gaelectric Energy Storage Ltd. • Units • Generation – Registrations • There have been four new Generator Unit Registrations in the SEM since the last MOUG; Three in the N.I jurisdiction and one in the ROI jurisdiction • N.I – AES Ballylumford Limited, Church Hill Energy wind farm and Crighshane Energy wind farm • ROI - Activation Energy DSU. 11 Market Operator User Group Meeting Market Operator User Group Meeting / June 30th 2009

  12. Recent Registrations / De-Registrations • Unit • Supply - Registrations • There have been three new Supply Unit Registrations in the SEM since the last MOUG; All in the ROI jurisdiction • LCC Power Limited, Activation Energy TSSU and Endesa Ireland Ltd. • De-Registrations • There have been three Unit De-Registrations in the SEM since the last MOUG; All in the N.I jurisdiction. • BordGais Supply Unit, NIE PPB Generator Unit and SSE Ireland Interconnector Unit • Unit Type Change • There have been ten Unit Type Changes in the SEM since the last MOUG; Six APTG to VPTG and four PPMG to PPTG 12 Market Operator User Group Meeting Market Operator User Group Meeting / June 30th 2009

  13. Agenda Review of Action Items 10:30 Market Operations 10:35 Releases and Infrastructure 11:00 Customer Service 11:40 Market Analysis 11:55 Questions and Answers12:15 Finish 12:30 Market Operator User Group Meeting 13

  14. Participant Connection Issues • Issue: • Java error(JMS Messaging) – connection issues experienced by a Participant when submitting COD. • Resolution: • SEMO’s internal investigation was passed to the CMS vendor to cross reference and to revert to SEMO with a plan to resolve. • Issue was identified as a Java Messaging error. • SEMO implemented elevated monitoring to catch the error & resolve. – This is has been successful. • Next Steps: • A workaround has been received and tested in current AMIE pre-production. • The workaround script ‘recycles’ MI services on two MI servers. • SEMO is proposing to run the workaround script each evening at 7:50pm – no MI events are running and from a review of the logs no participant activity. • This process takes 15mins and connection requests during this period may fail. • Deployment of the workaround script is due on Tuesday(22/5/12) • This message queuing service is changing in IDT. • Participants are currently testing with the new messaging service in place - IDT 14 Market Operator User Group Meeting Market Operator User Group Meeting / June 30th 2009

  15. CMS Oracle Database Archiving • Background • Since 1st November 2007, all the data provided to SEMO or generated by SEMO has been stored on the live system. • This has impacted on system performance and the ability of SEMO to migrate data for IDT. • The Plan: • To improve performance of settlements and ensure that the migration of the Central Market Systems Database from the current AIME environment to IDT can be achieved within a 12 hour window. • SEMO is proposing to archive the settlement data in the CMS on the 8th June. This will require the CMS to go off-line for 12 hours. • 6pm 8/6/12 to 6am 8/6/12 • Once the archiving solution is implemented: • The CMS database will contain 26 months of live data on line. • SEMO will archive twice a year. • 7 years of data will be available between offline and online 15 Market Operator User Group Meeting Market Operator User Group Meeting / June 30th 2009

  16. CMS Oracle Database Archiving • Additional Archiving Information • All Data can be provided on request, however if resettlement is required for periods beyond the 26 months, then data will need to be retrieved from the archive, based on a granularity of 1 month, which will require a full market outage. • The resettlement process time line and Market Outage will be communicated in accordance with the normal process, ( The likelihood of this type of resettlement being required is very low) • SEMO will have the capacity for Seven years in relation to SAN requirements to hold data off line. • The benefits of this are, increased performance and the ability to migrate within the 12 hour window. • The challenges are, if data is required following a dispute, or a general query the response/resolution time may be increased as the data will need to be retrieved from the offline store, and a market outage will be required. 16 Market Operator User Group Meeting Market Operator User Group Meeting / June 30th 2009

  17. AIME SSL Server Certs Renewal • CMS AIME Web Servers • The following AIME web server SSL certs need to be renewed • STL.ALLISLANDMARKET.COM (DUBLIN) – EXPIRING 01/07/2012 • STL.ALLISLANDMARKET.COM (BELFAST) – EXPIRING 01/07/2012 • MARKET.ALLISLANDMARKET.COM (DUBLIN) – EXPIRING 01/07/2012 • STLPR.ALLISLANDMARKET.COM (DUBLIN) – EXPIRING 01/07/2012 • STLPR.ALLISLANDMARKET.COM (BELFAST) – EXPIRING 01/07/2012 • MAMOI.ALLISLANDMARKET.COM (DUBLIN / BELFAST) – EXPIRING 05/07/2012 • SEMO is proposing to renew these certs on Tuesday the 29th of May – • A CMS outage from 6pm to 12 midnight is required. 17 Market Operator User Group Meeting Market Operator User Group Meeting / June 30th 2009

  18. IDT Technical Update • Environment Build • All production & non production environments are built with application code installed. • Two physical production clusters. • Six pre-production environments. • Total of 204 servers have been built. • Market Trail • Running against a physical setup. • Dedicated technical support resource. • New URL’s for Market Trail. • Using the same AIME pilot Certs • New test FTP site 18 Market Operator User Group Meeting Market Operator User Group Meeting / June 30th 2009

  19. SEM R2.0.0: Intra-Day TradingRelease Scope • The following Change Requests are in scope for the SEM R2.0.0 release: Market Operator User Group Meeting 19

  20. SEM R2.0.0: Intra-Day Trading • Key Milestones • Vendor Functional Design Approval 29 July 2011 √ Complete • Technical Overview Workshop 03 Aug 2011 √ Complete • MPUD and Technical documentation 29 Aug 2011 √ Complete • Participant Engagement Plan 09 Sep 2011 √ Complete • Vendor Coding and Unit Testing 11 Nov 2011 √ Complete • Factory Test Complete 23 Dec 2011 √ Complete • SIT Execution 03 Jan 2012 Closing May 21st • Market Trial Execution 30 Apr 2012 In Progress • Proposed Deployment* 20 Jul 2012 • * Subject to successful completion of testing. 20

  21. SEM R2.0.0: Intra-Day Trading Schedule High-level project schedule 21

  22. SEM R2.0.0: Market Trial Timeline Pre-Market Trial Market Trial Execution Post-Market Trial 5 Weeks 1 Week 3 Weeks 2 Weeks 21/05 18/05 23/04 27/04 30/04 25/06 06/07 22/06 Pre-MT IDT Specific Interface Test End-to-End Test Ad-Hoc Test / Exit MT Stage • Full running of market including: • Ex-Ante processing • Indicative Ex-Post processing • Initial Ex-Post processing • Energy Settlements • Capacity Settlements • Abnormal market running including: • Cancellation of an MSP run • Set-up MT environment • Back-up databases • Verify digital certificates • Test connectivity • Discrete test scenarios • Testing IDT Specific Functionality • Ad-Hoc Testing • Back-up databases • Draft exit report Scope Market Operator User Group Meeting 22

  23. SEM R2.0.0: Intra-Day TradingMarket Trial • Connectivity testing completed on schedule on April 27th. • IDT Specific Interface Testing completed on schedule on May 18th. • End-To-End phase underway – due for completion June 22nd. • Ad-Hoc test phase scheduled for June 25th to July 6th. • If Participants have specific requests for the ad-hoc phase these must be submitted well in advance to the market helpdesk to enable SEMO • to ensure relevant data etc is prepared. • SEMO will evaluate and respond to all requests. • Proposed scenarios will be published in advance. Market Operator User Group Meeting 23

  24. SEM R2.0.0: Intra-Day TradingMarket Trial – Items Encountered • XML Report Control Characters: One Participant identified that control characters (CR, Line Feed) in XML reports were affecting the consumption of data into their back-end systems. • Outcome: While not strictly a defect, our vendors have provided a software update to resolve this. • Status : Item re-tested and closed. Market Operator User Group Meeting 24

  25. SEM R2.0.0: Intra-Day TradingLegacy FTP - Report Timing • Some Participants continue to use the Legacy FTP site for provisioning of “Public Data” from the Central Market Systems. • As previously communicated it is not intended to upgrade the Legacy FTP site for future releases. • IDT release will impact the Legacy FTP site as follows: • Where there are multiple versions of the same report (i.e. for each Gate Window) these will be copied to the FTP site as normal but they will have the same target filename. This will result in previous versions of the report to be overwritten. • For example • PUB_D_CODInterconnecotrUnits_EA, • PUB_D_CODInterconnecotrUnits_EA2 and • PUB_D_CODInterconnecotrUnits_WD1 • will be copied to the Legacy Ftp site as • PUB_D_CODInterconnecotrUnits Market Operator User Group Meeting 25

  26. SEM R2.0.0: Intra-Day TradingReport Timing and MPUD • At Participant request we have staggered the publication of some of the D+1 Public • reports so there is sufficient time for the affected Participant to poll these from the FTP • site. • Feedback on this proposal was requested from all Participants (via Market Helpdesk) • and no objections were raised. • The MPUD (V1.3) was updated to reflect the changes and was issued on15/05/2012. • Changes were implemented in the CMS in time for End-To-End phase of Market Trial. • Change Summary: • EA Reports will be published at 9:00am TD+1; • EA2 Reports will be published at 10:45am TD+1; and • WD1 Reports will be published at 13:55pm TD+1. • Notes: • T&SC Obligations specify these reports must be published by 14:00 TD+1. • Affects Public reports only. Market Operator User Group Meeting 26

  27. SEM R2.0.0: Intra-Day TradingLegacy FTP Site • Participants are reminded that the Legacy FTP site should not be utilised for • business critical data provision. Participants who continue to use this facility • run the risk of data loss. • The Legacy FTP site will be decommissioned by SEMO at some point in the • future – consultation on timeline will be held with the industry. • In preparation for decommissioning, Participants should switch focus to the • SEMO website data facility or utilise the MPI in the Central Market Systems for • “Public Data” provisioning. Market Operator User Group Meeting 27

  28. SEM R2.0.0: Intra-Day TradingMarket Trial Support Channels • Daily Conference Calls at 3pm. Participants are strongly urged to participate in • these to keep themselves informed on latest developments, schedule etc. • Market Trial issues/queries can be submitted to IDT project team via the • Market Helpdesk. • Please use template when submitting items to the Helpdesk. • SEMO Website: • Latest news, updates etc.; • IDT Newsletter; • Publication of all Market Trial related issues and queries on a bi-weekly • basis (Wednesdays & Fridays). • Monthly Project Management Forum (PMF) conference calls. Market Operator User Group Meeting 28

  29. SEM R2.1.0 (Oct 2012) Release UpdateApproved Scope • The following CRs have RA approval for inclusion in the SEM R2.1.0 release: Market Operator User Group Meeting 29

  30. SEM R2.1.0 (Oct 2012) Release UpdateParticipant Impacts • The SEM R2.1.0 scope will have an impact on interfaces between the CMS and Participant systems. • To support this release, SEMO will put in place the necessary framework to give maximum visibility and opportunity for engagement to Participants, including: • Interface documentation set (e.g. MPI User Guide, MPUD); • Functional Workshops; • MOUG Updates; and • Market Test phase. • Design discussions with vendors nearing completion. Market Operator User Group Meeting 30

  31. SEM R2.2.0 (Apr 2013) Release UpdateModification Proposal Scope • The following CR has RA approval for inclusion in the SEM R2.2.0 release: • The Release Cut-off Date for the SEM R2.2.0 release is: • Friday, 22nd June 2012 • Any Non-Code Change Requests to be considered for this release should be submitted to the SDS mailbox (SDS@sem-o.com) before this date. Market Operator User Group Meeting 31

  32. SEMO Website – IDT impacts • June 2012– Website Upgrade for IDT • IDT ready – handling of all new reports and IDT data • Improved Training and Registration Pages • Improvements to behaviour of Operational Indicators • Single log in access for Alert Me and Dynamic Reports • Continued…. Market Operator User Group Meeting 32

  33. SEMO Website – IDT impacts • June 2012– Website Upgrade for IDT – continued • New Dynamic Reports • Daily Exchange Rate • Generator Forecast Data • Interconnector Flow • Nomination Profile – Demand Side Units • Nomination Profile – Standard Units • Technical Offer Data – Demand Side Units • Technical Offer Data – Standard Units • Defect corrections Dynamic Reports • Improved presentation of KPI Reports Market Operator User Group Meeting 33

  34. SEMO Website – IDT Upgrade • The SEMO website will be “IDT Ready” to handle IDT data in advance of IDT go live (mid June 2012): Market Operator User Group Meeting 34

  35. SEMO Website – IDT Upgrade • Improved Registration and Training Pages Market Operator User Group Meeting 35

  36. SEMO Website – IDT Upgrade • Improved Registration and Training Pages 36

  37. SEMO Website – IDT Upgrade • Improvements to behaviour of Operational Indicators • RED – Messages stay red until closed (not just red TODAY) • Amber – Warning condition • e.g. Advance notification of alert for current or future operational run • All Red – Critical situation • e.g. Market Systems outage Market Operator User Group Meeting 37

  38. SEMO Website – IDT Upgrade • Single log in access for Alert Me and Dynamic Reports Alert subscribers who do not already have a password will be invited to create a password Market Operator User Group Meeting 38

  39. SEMO Website – IDT Upgrade • New Dynamic Reports • New Dynamic Reports • Daily Exchange Rate • Generator Forecast Data • Interconnector Flow • Nomination Profile – Demand Side Units • Nomination Profile – Standard Units • Technical Offer Data – Demand Side Units • Technical Offer Data – Standard Units Market Operator User Group Meeting 39

  40. SEMO Website – IDT Upgrade • Improved Presentation of KPI Reports Market Operator User Group Meeting 40

  41. Agenda Review of Action Items 10:30 Market Operations 10:35 Releases and Infrastructure 11:00 Customer Service 11:40 Market Analysis 11:55 Questions and Answers12:15 Finish 12:30 Market Operator User Group Meeting 41

  42. Query Statistics 13th of March – 1st of May 2012 No. of calls older than 20 working days: 4 Market Operator User Group Meeting 42

  43. Query Statistics 1st July 2011 – 31st August 2011 Market Operator User Group Meeting 43

  44. General Query KPI’s * Currently although as this quarter still open subject to change Market Operator User Group Meeting 44

  45. Disputes: 13th of March – 1st of May 2012 SEMO has received two disputes since the last MOUG. No disputes have been resolved since the last MOUG. There are currently four Disputes Open. Market Operator User Group Meeting 45

  46. History of SupportWorks in Operations • Customer Service - Intraday Trading Intraday Trading Changes • Query Management System Upgrade – SupportWorks • Improvements to the Limited Communications Process • Amendment to Authorised Persons Category B Market Operator User Group Meeting 46

  47. History of SupportWorks in Operations • Customer Service – Query Management System Brief History of System • Introduced in 2007 for Market Go-Live • Predominantly introduced for the tracking of Formal Queries at the time of implementation • Little functionality introduced since original implementation Market Operator User Group Meeting 47

  48. Customer Service – Query Management System Current Situation • Primarily used to Manage Formal and General Queries • SupportWorks is used for: • Tracking queries • Statistical Reporting • Audit information • Measuring KPI’s Market Operator User Group Meeting 48

  49. Customer Service – Query Management System Improvements • More efficient handling of Queries • Introduction of a Web Portal • Customers would log their own queries via public website • Informational prompts to help customers resolve their queries before contacting the Helpdesk Market Operator User Group Meeting 49

  50. Customer Service – Query Management System Benefits • What this will mean for You: • Improved turnaround times • Greater transparency with regard to query management process • Can receive additional documentation through this on line portal (release information etc.) Market Operator User Group Meeting 50

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