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Pennsylvania BANNER Users Group 2006

Pennsylvania BANNER Users Group 2006. Disaster Recovery. General Announcements:. Please turn off all cell phones/pagers/fax machines/short wave radios/etc. – I have the attention span of a 6 year old and get distracted very easily. If you must leave the session early, I’ll understand

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Pennsylvania BANNER Users Group 2006

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  1. Pennsylvania BANNER Users Group2006 Disaster Recovery

  2. General Announcements: • Please turn off all cell phones/pagers/fax machines/short wave radios/etc. – I have the attention span of a 6 year old and get distracted very easily. • If you must leave the session early, I’ll understand • Please avoid side conversations during the session • Questions will be taken at any time Thank you for your cooperation

  3. Disaster Prevention - Recovery • Preventing a disaster is the best way to recover from one • Some disasters are unavoidable • A good, thorough, TESTED plan may be your best friend in a crisis

  4. Disaster Recovery Planning Requires Senior Executive Management Support • Managers must understand the danger of NOT having a plan • Support must include finances • Managers do not need to be involved in details • Side note: You’ll get a good idea of how important your processes are to Senior Management based on their support of your plan

  5. Disaster Recovery Planning is not a Finite Project • Disaster Recovery plans must be maintained and updated • Staff members, processes and technology are constantly changing • A closed plan is one that will NOT get updated

  6. Disaster Recovery Plans Should not be Written for Specific Scenarios • Severe Damage to Office • Inaccessible Data • Computer Crime/Identity Theft • Sabotage • Loss of Key Personnel • Pandemic

  7. Documentation is the key to a successful recovery plan • Good opportunity to document processes • A Business Process Analysis could be performed • Having only 1 employee know a process is a recipe for disaster

  8. Disaster Recovery Plans Must be Exercised • How do you know it works unless you test • The time to find out your plan is flawed is not when you need it most • Work in conjunction with other offices, not just I.T. shop

  9. Disaster Recovery Plans can Stand Alone • You should be able to work at any given time directly from your plan • Exception – some components you can not control (e.g. servers, physical plant)

  10. A Communication Plan • How do you contact your key staff members? • Who speaks with the press? • How is information communicated to families? • http://www.xulaemergency.com/http://www.usc.edu/emergency/http://oep.berkeley.edu/http://www.ucbemergency.org/

  11. Mission Critical Services Need to be prioritized • Banner • Web/Portal • Email/Phone • Printing • Counseling

  12. Don’t rely on IT Staff • It’s YOUR office. It’s YOUR data. It’s YOUR… • Depending on your office, they may not really understand what you do

  13. Goals During Disaster • Protect life • Protect data • Protect university equipment • Minimize damage where possible

  14. Timing is Everything • An inconvenience in October may be a disaster in April

  15. Disasters Can and Do Happen • “…we haven’t had a fire in 16 years, so we’re probably safe…”

  16. Pennsylvania BANNER Users Group2006 Open Floor for Other Questions?

  17. Pennsylvania BANNER Users Group2006 stephen.magliocco@villanova.edu

  18. PSU Contact • As promised, here is the contact information from the DR person at Penn State: • Ken Schroyer – krs5@psu.edu • I have not yet verified this address, so you may want to look at www.psu.edu to confirm.

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