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BP-CENTRO-Finland

TEAM 1. BP-CENTRO-Finland. Objectives and Policies. Joanne Ooi Po Ean Faradila Tokshim Heidi Honkanen. 21 June 2001. S M A R T S pecific M easurable A ctionable R elevant T ime-based. Mission Statement. 21 June 2001. Goals. ORGANISATIONAL GOALS:

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BP-CENTRO-Finland

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  1. TEAM 1 BP-CENTRO-Finland Objectives and Policies Joanne Ooi Po Ean Faradila Tokshim Heidi Honkanen 21 June 2001

  2. S M A R T Specific Measurable Actionable Relevant Time-based Mission Statement 21 June 2001

  3. Goals ORGANISATIONAL GOALS: Company's long term performance goals Manage globalization changes - proactive manner Commitment towards TQM Top shopping complex developer & operator Development of sufficient human capital Penetrate the new emerging markets 21 June 2001

  4. Goals CORPORATE CULTURE & IMAGE: Integrated common corporate culture BP’s brand name and products SOCIAL RESPONSIBILITY: Financial performance and value to shareholders Environmental aspects 21 June 2001

  5. Principles & Values Result of globalization: - high quality - enhanced core competencies - difficult to imitate by competitors Image and perception: - standard image at all facilities - customer friendly services - top quality products Reliable employees: -homogeneous staff -knowledge workers 21 June 2001

  6. Code of Ethics ethical behavior competent performance management excellence innovative practice equality of opportunity social justice unity of purpose sustainable development 21 June 2001

  7. Policies Internal Policies - high standard of professional conduct - commitment towards changes - embrace new technology - HRIS - comparable worth - prevent discrimination External Abide government regulations: - Health Regulations and Rights - Sexual harassment at workplace - Uniform Guidelines on Employee Selection - Taxation (Proliferation of new laws) 21 June 2001

  8. Policies Management Style common management policies - applicable market wide Cultural Biases official language - English multi-linguist multinational employees recreational activities - develop harmony 21 June 2001

  9. Policies Employment and Promotion - practice of EEO and AA - recruit from within - job rotation - internship programs - outsource, below mid-management level Wages escalator clauses pay grades pay equity 21 June 2001

  10. Policies Compensation - expatriate incentives - annual bonus - workers compensation insurance 21 June 2001

  11. Visions headquarter to centralize: - operation coordination - direct communication - foster corporate culture reduction in organizational layers strong multi-cultural HRM team work closely with: - franchisees - local business owners 21 June 2001

  12. Visions Long-term focus in the Baltic, Russia and other Central Europe market: - regional manager for each region - country manager to supervise regional managers - develop new contact and local networks regional transportation and distribution channels Respect local cultural differences 21 June 2001

  13. Vision Focus on: - customer loyalty - brand recognition effective marketing strategies advanced technology respond towards market costs minimization 21 June 2001

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