Ramu V. Sunkara Vice President Real-Time Collaboration Products

2. ▲ Sales, ▼ Costs:Enable Real-Time Collaboration (RTC) Within Your Products Ramu V. SunkaraVice President Real-Time Collaboration Products

3. Topics • Introduction & Use cases • What is Oracle Real-Time Collaboration? • What value does it add to your product? • How to integrate & bundle? • Oracle RTC Vision & Summary

4. Oracle Collaboration Suite Oracle Collaboration Suite • Integrated collaborative solution • Right architecture • For datacenter • For developing business solution • For minimizing risk • Leads to business advantage • Leverages the Oracle infrastructure • Any platform support • Any deployment configuration All Applications In One System

5. Wireless Web Oracle Collaboration Suite Microsoft Outlook Fax Windows & Office Voicemail Files Calendar Real-Time Collaboration (RTC) Voice E-mail Search Secure Standards Based Reliable

6. RTC (Real-Time Collaboration)Market Size $7.41Billion $5.91B $4.33B $3.26B $2.53B Sources:Market Overview: Web Conferencing. Giga Research. July 15, 2003 Instant Messaging and Presence Market Trends. Radicati Group. July, 2003 Real Time Collaboration Market. Collaborative Strategies. August, 2003

7. Sales & RTC • Leverage the Ubiquitous IP Networks to reach your customers, partners, Employees • Web Conferencing for • Sales • Marketing Seminars • Training • Presence • Reach the right person in real-time • Chat • Text and Voice chat

8. Help “My Application” doesn’t work! Please tell me the nature of your problem We have a live one! Let’s talk about your problem Support & RTC Support BOT Referral Invite/ACK Oracle RTC Server Customer IM Media Channel Media Channel SupportProfessional

9. Presence ( Person & Group), IM, VoIP Chat Application Presence, Alerts, Workflows ENTERPRISE COMPUTING S/W + H/W REAL-TIME COLLABORATION SYSTEM Scheduling & Live Conferences Access to Archives (Chat Transcripts, Conferences) RTC Integration Examples

10. PDA Applications Web Sites Desktop Applications Business Applications Wireless ENTERPRISE Real-Time Collaboration System Wireless Desktop Consoles VoIP Phones PDA Consoles Web Consoles RTC (Real-Time Collaboration) Platform

11. Real-Time Collaboration Platform Enterprise Applications RTC Consoles Sales & Marketing Conferencing Playback VoIP Presence IM/ Chat Service & Support HR & Training RTC Server Instance Financials Communication Services (Encryption, Firewall traversal, QoS, RTP) Order Management Interaction Center Integration Services Application System Services Presence, IM & Chat Servers Voice & Video Servers Web Conf. Servers Supply Chain Portals & Web Sites Desktop Applications Oracle Application Server & Database MS Office, Outlook

12. RTC Integration Services 3rd Party Billing, Compliance • MaterializedViews • RMI Mobile Devices Web Portals • SOAP • Servlets • JavaScript • Modules • SOAP RTCIntegration Services • SOAP • XMPP • SDKs • SIP • RTP VOIP Integration Enterprise Applications • Plugins • COM Objects • Java SDKs • Messenger Addins Desktops

13. Sales Support Training Marketing HR Help Desk Portal Web Store Global IT and LoB Needs • Line of Business • Unlimited number of • logical sites • Easily tailored to meet individual LoB needs • Available in context of existing LoB systems • Global IT • Single system • Easy deployment • Easy management • Low costs • Happy users Single Shared Web Conferencing System

14. RTC Integration Features • Web Services (SOAP, XML, Servlets) • SDKs (Windows and Java) & Plug-Ins • Open Protocol Support (XMPP, SIP, RTP) • Schema-Level Access for Data Warehousing and Mining

15. Why Consume RTC Integration Services? • Real-Time Collaboration within your applications • Web Conferencing within your app context • IM within your app context • Enable Workflows & Business Apps. with Real-Time Presence • People • Groups • Applications • Expose Archives in Applications • Web Conferencing archives • IM, Chat and VoIP Archives

16. RTC S/W Pricing & Packaging • Packaging • Oracle OCS RTC S/W Appliance • INTEL, LINUX Solution • Oracle OCS Edition • Pricing • $45/ Named User (current pricing) • Embedded System License (TBD)

17. OCS 9.0.4.* Releases Web Conferencing Web Services for meetings, archives Recording and Playback of Archives RTC Roadmap FY04 FY05 OCS 9.0.5.* Releases • Presence • Instant Messaging • Multi-user Chat • Web Conferencing ++ • Windows Plug-ins • Web Services for Presence, IM

18. REAL-TIME S/W AUTOMATION PAPER 3rd Generation Enterprise

19. Summary • ▲ sales, ▼ Costs, ▲ Customer Satisfaction • Leverage the IP Networks using Oracle RTC • Web Conferencing, IM, Presence in your products • Web Services, Windows Plug-ins using Standards • Enterprise Real-Time Collaboration from Oracle • Competitive Pricing & Convenient Packaging

20. Next Steps • Visit our Roundtable to learn more : Wednesday at 10am • Not already a partner? Join at http://partner.oracle.com • Join the Application Server Product Focus to get tools, training and resources to help • More Information: http://www.oracle.com/ip/deploy/cs/imeeting

21. Leverage the IP Networks in Real-TimeIntegrate with Oracle RTC Offering Ramu.sunkara@oracle.com 650-506-4034

22. Q & A

24. Your Application RTC Integration Services SIP XMPP RTP Web Services Real-Time Collaboration Server Integration/ Bundling