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Module 5 Lessons Learnt and Final Presentation

Module 5 Lessons Learnt and Final Presentation. Welcome!. Agenda for all 5. Agenda. Review of Course Summary of Course What Next? Presentations. Lets Review Your Homework. I must complete my A3. One Thing?. It’s the End of the Course You Should…. From Module 1 Be able to:-

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Module 5 Lessons Learnt and Final Presentation

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  1. Module 5Lessons Learnt and Final Presentation

  2. Welcome!

  3. Agenda for all 5

  4. Agenda • Review of Course • Summary of Course • What Next? • Presentations

  5. Lets Review Your Homework I must complete my A3

  6. One Thing?

  7. It’s the End of the CourseYou Should… • From Module 1 Be able to:- • Explain the five principles of lean • Identify the seven wastes • Understand the difference between value and failure demand • Understand how the attributes of your service relate to the satisfaction level of your customer • Utilise methods for gathering and measuring the customer experience

  8. It’s the End of the CourseYou Should… • From Module 2 Be able to:- • Understand the importance of mapping • Be able to create a current state map • Want to actively adopt Gemba • Have options for root cause analysis

  9. It’s the End of the CourseYou Should… • From Module 3 Be able to:- • Understand how to generate ideas with an improvement team • Use various techniques to develop aspirational states • Develop future state maps that meet customer requirements • Create basic implementation plans that can be easily monitored

  10. It’s the End of the CourseYou Should… • From Module 4 Be able to:- • Be able to apply sensible metrics to your projects • Understand the value of 5S and Visual Management • Understand your role in working towards a sustainable Lean University

  11. So How Did We Do? Customer Driven Improvement Process CDIP

  12. Lean Management Sustainable SystemLean Management Source: P. Hines, P. Found, G. Griffiths & R. Harrison, Staying Lean, 2007

  13. Through the Medium of Dance http://www.youtube.com/watch?v=fW8amMCVAJQ

  14. Top 10 Reasons for Failure • Lack of a clear executive vision • Lack of an effective communication strategy • Failure to create and communicate a real sense of urgency • Poor consultation with stakeholders • Lack of structure methodology and project management • Failure to monitor and evaluate the outcome • Failure to mobilise change champions • Failure to engage employees • Absence of a dedicated and fully resourced implementation team • Lack of sympathetic and supportive Human Resources policies Lucey, Bateman and Hines, 2005

  15. Key Lessons for Staying Lean Source: P. Hines, P. Found, G. Griffiths & R. Harrison, Staying Lean, 2007

  16. Presentations • Outline Your Project • What’s Gone Well? • What’s Not Gone so Well? • What Would You do Differently Next Time? • What’s the Future for You and Lean?

  17. What is Lean?

  18. Thank You! Lean Doing the Right things Righter!

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