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Strategic Planning & Citizen Engagement

Strategic Planning & Citizen Engagement. City of Durham, NC NC3C Conference March 29, 2012. Strategic Plan Implementation. City Council. City Manager Thomas J. Bonfield. Project Manager Jay Reinstein. Support Services. Goal 1, Strong and Diverse Economy Champion: Kevin Dick.

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Strategic Planning & Citizen Engagement

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  1. Strategic Planning & Citizen Engagement City of Durham, NC NC3C Conference March 29, 2012

  2. Strategic Plan Implementation City Council City Manager Thomas J. Bonfield Project Manager Jay Reinstein Support Services Goal 1, Strong and Diverse Economy Champion: Kevin Dick Technology Kerry Goode Goal 2, Safe and Secure Community Champion: Jim Soukup Communications and Marketing Beverly B. Thompson Goal 3, Thriving Livable Neighborhoods Champion: Constance Stancil Performance Monitoring Germaine Brewington Goal 4 Well Managed City Champion: Bertha Johnson Goal 5, Stewardship of City’s Physical Assets Champion: Steve Medlin Structure to Ensure Success

  3. Citizens Oversight Committee

  4. Community Engagement Conducted Citizen Engagement Workshop Partnered with Citizens Oversight Committee Invited a cross-section of Durham residents to participate Solicited feedback from residents on design and functionality of Dashboard Beta-tested by users Offered demos to community Gained broader perspective from citizens

  5. Branding

  6. Dashboard Landing Page www.DurhamNC.gov/StrategicPlan/Goals

  7. Community Outcomes Formed Citizen Oversight Committee Increased and improved outreach to Durham residents Better understanding of Strategic Plan alignment Better able to evaluate progress on measures and initiatives Improved communication between the City and the community

  8. Challenges Successes • Identifying staff to take on additional responsibilities to include analysis and data entry • Limited capacity in the budget to fund new positions • Coordination of Citizen Oversight Committee • Buy-in • City adopted first-ever Strategic Plan • Tool that enables residents, management, and elected officials to evaluate progress on measures and initiatives • Partnership with residents • Improved communication, both internally and externally • Making data-driven decisions • Better alignment • National recognition • Employee development opportunities Challenges and Successes

  9. Questions? Thank you!www.DurhamNC.gov/StrategicPlan/Goals

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