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Your employees are the backbone of your organisation, so HR teams must have a reliable way to assess their impact. Learn why HR metrics are essential in removing the guesswork around recruiting, retaining, and maximising employee productivity.
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WHAT ARE HR METRICS, AND WHY DO THEY MATTER?
RECRUITMENT AND RETENTION METRICS SOURCE OF HIRE Job boards, internal referrals, staffing agencies, or company career pages. COST-PER-HIRE The total hiring cost considering the total number of hires. TIME-TO-HIRE The time it takes to fill a job opening. RETENTION RATE The percentage of employees that stay with your company over time. A high retention rate is typically considered to be around 90%. TURNOVER RATE The percentage of employees who depart from a company with voluntary and involuntary departures separately tracked. ABSENTEEISM RATE How often employees take off from work or the frequency of sick leave.
TRAINING AND ENGAGEMENT METRICS TIME TO PRODUCTIVITY The time taken for a new hire to become productive by accounting for factors such as job complexity and individual traits. PARTICIPATION RATE The percentage of employees involved in HR activities, like onboarding, training, and team-building. ASSESSMENT SCORES AND PASS RATES The performance of employees in training and development activities. This is critical for positions requiring on-the-job training and certification exams. WORKLOAD BALANCE The amount of work assigned to an employee to prevent work burnout. PERFORMANCE GOALS How well the employees perform their daily tasks.
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