Educational Storage Provisioning

1. Educational Storage Provisioning May 2004 Creating Virtual Classrooms

2. Agenda • Introduction to Condrey Consulting Corporation • Identity Based Storage Management • Attacking Virtual Classroom Storage • Access – Web Based Access & Management • Provision – Create, Manage & Clean Up • Security – What Rights do people have to storage • Audit - Who is Accessing Servers and Storage • Tying it all together • Live Demo • Q&A

3. Condrey Consulting CorporationCompany Overview • David Condrey – Owner and CEO • US Software Engineering Corporation based in Greenville, SC • Customers in 33 countries representing Commercial, Fortune 1000, State & Federal Government, Military, Healthcare, Higher-Ed and K12 • Well known and respected by customers, especially in the academic market • Well known at Novell – Model Partner • Invested in the future of Novell

4. Condrey Consulting Products Overview • File System Factory™ – Novell Nsure - Novell Price List - SLA • Provision, Manage, Cleanup • Lifecycle Content and Data Management (ePortfolio) • Virtual Classroom Storage • IUAdmin™ - Web Based Access and Management • Policy Based Personal and Collaborative Storage Access • Web Based Access to Personal and Group Content • Web Based Help Desk Administration • Web Based User Self-Service and Password Reset • AuditLogin™ and TrustFun • Who’s Accessing Storage and What Rights Do They Have? • Login/Logout - Date, Time,Workstation • Trend Reports and Graphs • File and Directory Rights Analysis

5. File System Factory Education Customers • University of Kentucky – 43,000 users • Northern Illinois University – 67,000 users • Minnesota State Colleges and Universities – 93,000 users • Charleston County Schools, SC – 42,000 users • University of Georgia – 60,000 users • Embry Riddle University – 12,000 users • Hemet School District, Los Angeles • Grand Rapids Community College • Savannah Chatham County Schools, Georgia • Douglas County Schools, Georgia • Newton County Schools, Georgia

6. More File System Education Customers • Escondido Union High School District • Sutton Public Schools • Ramaz School • Augsburg College • Southwestern Community District No. 9 • Le Moyne College • Macon County R-1 • Grant MacEwan College • Clemson University • Community Consolidated School • District – Illinois • Ramaz School • Augsburg College • Northwestern Michigan University • Old Dominion University • Madison Area Technical College • Waukesha County Technical College • Blackhawk PA School District • Marysville Village Schools • Spearfish School District • Maine Township High School District • Waubonsee Community College • Western Illinois Univeristy • Escondido Union High School District • Sutton Public Schools • Omaha High School

7. Sample of Education Customers Leveraging File System Factory, IUAdmin and AuditLogin

8. Attacking Virtual Classroom Storage

9. Virtual Classroom Storage Let’s model our approach after the paradigm that has been working for over 100 years. • Student Lockers – Personal Storage for the Student • Classrooms – Where the teacher interacts with the students. All classrooms in the school operate on the same basic premise but the teacher controls. • Teacher Desks – Personal Storage for the Teacher. • Classroom Areas – Function-specific areas of the classroom. Teacher controls the layout of these and students have controlled access. • Student Desks in the Classroom – Personal area in the class for the student. Off limits to all except the owning student and the teacher. • The model works, plus the user base already understands it!

10. Lopez Jones Lopez Smith Bulletin Board Teacher Work & Storage Area Assignments & Materials Area Sue’s Desk Billy’s Desk Tom’s Desk West Hallway Linda’s Desk Sam’s Desk Zane’s Desk Special Projects Area The Model Classroom Smith Jones Lopez Bulletin Board Bulletin Board Bulletin Board Assignments & Materials Area Assignments & Materials Area Assignments & Materials Area Billy’s Desk Sue’s Desk Tom’s Desk Billy’s Desk Sue’s Desk Tom’s Desk Billy’s Desk Sue’s Desk Tom’s Desk Special Projects Area Special Projects Area Special Projects Area Linda’s Desk Sam’s Desk Zane’s Desk Linda’s Desk Sam’s Desk Zane’s Desk Linda’s Desk Sam’s Desk Zane’s Desk West Hallway Lockers Student Lockers – Personal Storage for the Student

11. FSF eDirectory Personal Storage- Student Lockers Identity (User) Event/ Policy Personal Storage for the Student Lifecycle Data Management ePortfolio

12. FSF eDirectory Personal Storage- Teacher Desks Identity (User) Event/ Policy Teacher Work & Storage Area

13. FSF eDirectory Group Storage- Virtual Classrooms Collaborative Unit (Group) Event/ Policy Mr Lopez - Spanish Class Bulletin Board Teacher Work & Storage Area Assignments & Materials Area Special Projects Area

14. FSF eDirectory Group Storage- Virtual Classrooms Classmates (Members) Event/ Policy Lopez – Spanish Class Bulletin Board Teacher Work & Storage Area Assignments & Materials Area Billy’s Desk Sue’s Desk Special Projects Area Linda’s Desk Tom’s Desk

15. Student and Teacher Access

16. Student Access Classroom Jones Lopez Smith Assignments & Materials Area Assignments & Materials Area Bulletin Board Assignments & Materials Area Bulletin Board Bulletin Board Special Projects Area Special Projects Area Billy’s Desk Billy’s Desk Billy’s Desk Special Projects Area West Hallway Lockers

17. Teacher Access Faculty Workroom 1 Assignments & Materials Area Bulletin Board Lopez Box Lopez-Class 1 Lopez-Class 2 Bulletin Board Bulletin Board Teacher Work & Storage Area Teacher Work & Storage Area Assignments & Materials Area Billy’s Desk Sue’s Desk Frank’s Desk Deb’s Desk Special Projects Area Special Projects Area Linda’s Desk Tom’s Desk Bill’s Desk Kia’s Desk

18. Where’s my stuff? • Users need an easy way to find their storage …even if you need to move it. • Personal Storage and Group Storage. • Map a Drive? There’s only so many letters in the alphabet. • Login Script Management is a headache for group storage. • Client-based access using URAccess™ • Web-based access using IUAdmin™ (optionally tied to a Portal)

19. URAccess: Client-based Access to Virtual Class Storage • End-User tool for dynamically building personalized access links to storage. • Leverages Home_Directory user attribute for personal storage. • Leverages cccFSFactoryHomedir group attribute for shared storage. • Creates a local set of UNC paths and description presented to the user in a Windows UI. • Like App-Launcher for ZENworks, except provides access to storage. • List can be refreshed at any time. • Supports multiple tree connections.

20. URAccess

21. Managed By File System Factory Events & Policies User Self Service (each can be disabled) Personal And Group Storage Access Help Desk (these options are not seen by the end user interface – only the admin interface.) IUAdmin™ -Web Based Access & Management Personal Storage Group Storage

22. Teacher and Admin Help Desk

23. IUAdmin™ - Summary • Web Based Access to Netware Personal Content and ePortfolio • Managed by File System Factory Policies • Web Based Access to Collaborative Group Content Based on • File System Factory Policies • Integrate with Novell Extend Portal, Netware 6.5 Virtual • Office Portal and Novell iChain • User Self Service • Self-Service Password Reset • Let Users Optionally fix their own problems • Help Desk Administration • Location and Departmental based Help Desk • Help Desk Group Management • User Help Indicators Identify Account Problems Intruder Lockout Grace Logins Login Disabled Account Expired

24. IUAdmin™ Architecture • Built on top of Novell’s HTTPSTK..no webserver to install or configure. • SSL connections for security. • Contextless Login. • No schema extensions. However • optional extensions are provided • for increased functionality. • Runs on Netware 5.1 or above with • any version of eDirectory. Help Desk User Self Service File System Access File System Mgt IUAdmin Core Architecture File System Factory Resource Mgt Other products provide Management Paks that plug in to the architecture. AuditLogin Trustfun ePortfolio

25. IUAdmin No More Floppy Drive Headaches • Virus’s • Limited Space • Drive Failures • Management • Nightmare Solution File System Factory

26. Provision - Create, Manage, Clean Up

27. Novell File System Factory Automatic Disk Space for all Students and Staff!

28. Novell File System Factory Automatic Disk Space for each Class and Work Group! Virtual Classrooms

29. Novell File System Factory Automated Home Directory Management: Create It, Manage It, and most importantly… Clean It Up!

30. Novell File System Factory Lifecycle Data and ePortfolio Management: Create It Move It Manage It

31. Novell File System Factory All you have to do is create the users and groups… …Any way you want… …We’ll handle the rest!

32. Identity Mgr Active Student DB AD Directory ZENworks for Desktops BorderManager FSF NetWare NetWare eDirectory NetMail Identity-Based Storage Management Identity Mgr Driver Driver LINUX Driver • Policy Based, Event-Driven • Control it with ZENworks® • like policies. • Load balancing • Storage creation • Storage management • Storage cleanup • Personal user storage • Group storage

33. FSF Methodology New workflow component allows employee’s manager to review, reassign, or vault user data prior to deletion. Algorithm: Random Balance Rights: RWCEMFA Quota: 150 MB Template: SERV1/VOL1:Policies DelWait: 90 Days Target File Systems Policy • Create • Rename BJones • Delete BSmith RWCEMFA Copy BSmith BJones 150MB SERV1/VOL1:POLICIES

34. Policy Policy Policy Policy Assignment & Data Migration • Seamless • Fault-tolerant • Safe BSmith BSmith Scheduler – 9:00PM BSmith 50MB BSmith 25MB

35. RJones RJones Admin issues Backfill with “Enforce Policy Paths” option, which will move data. KJackson KJackson NCS BSmith BSmith Policy RCroom RCroom DWyatt DWyatt Northern Illinois UniversityData Migration - Backfill BSmith RJones KJackson RCroom Pentium Pro 200’s – 0 Users Pentium Pro 200’s – 67,672 Users DWyatt

36. Education Group Policy Example Algorithm: Random Balance Rights: none Quota: 500 MB Template: SERV1/VOL1:GroupSample DelWait: Never Assign Policy to Courses Container Target File Systems Policy Create Course Group Object SPAN340-001 Automatically Create Group Storage and Assign Policies SPAN340-001 Copy Course Files for Each Student from Template Copy 150MB SERV1/VOL1:GroupSample

37. FSF eDirectory Group Storage- Virtual Classrooms Collaborative Unit (Group) Event/ Policy Copy Course Files for Each Student from Template Copy SPAN340-001 150MB

38. Group Storage Policy Template Teacher Work & Storage Area Bulletin Board Assignments & Materials Area Student Desk Area

39. Group Policy TemplatesConfiguration Steps Create Group Object SPAN340-001.MS.COURSES.STATEU Create FSF Group Policy Using the FSF Management Interface Create eDir Objects Create Template Assign Rights to Directories Assign Members & Owners to the Group

40. Group Policy Templates Assign Students as Members and Instructors as Owners Members Owners JSmith.Students.Jefferson MRoberts.Students.Jefferson NFrost.Students.Jefferson PJones.Students.Jefferson RBrooks.Students.Jefferson SSmith.Students.Jefferson STimms.Students.Jefferson TJones.Students.Jefferson TSmythe.Students.Jefferson WClark.Students.Jefferson ABelcher.Staff.Jefferson KAlesanto.Staff.Jefferson

41. Create Virtual Classroom Storage File System Factory Automatically Provisions Storage for Students and Instructors

42. Storage Management

43. Storage Dashboard – Trend Analysis Storage Trends on User and Group Policies

44. Administrative Storage Dashboard Event Statistics Storage Health Check https://your.server.name.or.ip.address:8009/FSF/HTTP_FSFExecutiveDashboard.

45. Green = space available > 25% of quota Yellow = space available < 25% of quota Red = space available < 10% of quota Quota Manager – User Interface

46. Quota Manager – User Interface

47. Employee Data Manager - Workflow

48. Employee Data Manager - Workflow

49. Rights and Trustee Analysis

50. File System Rights Analysis