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Swindon Family Project. 1942. Welfare State. Beveridge 4.0. Capabilities. Needs to. Open to All. Targeted to. Resource Focus. Financial Focus to a. Distributed Networks. Centralised Institutions to. Social Networks. Individual to Tuesday, 15 June 2010.
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SwindonFamily Project
1942 Welfare State
Beveridge4.0 Capabilities Needsto OpentoAll Targetedto ResourceFocus FinancialFocustoa DistributedNetworks CentralisedInstitutionsto SocialNetworks Individualto Tuesday, 15 June 2010
Thereare more than 100familiesinSwindonlivinginchronic crisisandfacingmultipledifficulties Eachfamilycostsanestimated£250kperyear ASB ASB 37 42 66 18 17 18 14 12 Homelessness 7 FrankandLeanne 5 0 GustavandTalia Tara MentalHealth Exclusions/ non-attendance 27 38 45 67 16 37 15 13 15 14 11 10 6 2 2 3 Carrie TristanandSusan PaulandSuzie Substance misuse Childrenat risk 34 37 40’s 40’s 23 16 20 18 13 12 15 3 2 Environmental health JamesandJulie TerryandSinead Cheryl abuse/violence (past) 20+ 20+ 26 21 47 40’s 40’s 20 18 18 15 6 3 JohnandJo Steve JoshandGrace 8 Tuesday, 15 June 2010
We initially workedwith... ...12families 13
18yeartimeline Wholefamily 15
The80/20split Oneworker’stime 12%indirect 12 14%face-to-face 16 Tuesday, 15 June 2010 74% admin
MaintainingtheStatusQuo £250,000spentindirectcosts eachyearonengagingwith, reportingonandmonitoringa familyinchroniccrisis Ofthat£250,000nothingis investedin: -opportunitiesforchange -buildingcapabilities -buildingsupportnetworks
Text Prototype1: Familiesdesigntheir ownsolutions
Family-led: Choosingyourteam “Wegottointerviewevery singlepersonontheteam. Itstartedoffcompletely different.Noorganisations dothat,theyjustmake peoplefeelbad. Becausewejustgottoask thequestionswewantedto ask,wefeltcomfortable workingwiththem...rather thanjustpeoplecomingin andtryingtodothingsfor us.” -JoandJohn 20
Systemresults 3families-£250kcostavoidance 2evictionorderswereprevented,avoidingcosts upwardsof£60k 1child,abouttobetakenintocare,stayedwithhis family,avoidingcostsofupto£150kperannum 2childrennowhavefullschoolattendance 2childrennolongerhaveachildprotectionplan, saving£40k Antisocialbehaviourhasreduced
buildingnewLives forIndividuals&Families toEnjoy Enjoyingfamilylifein thecommunityyou livein Bytheendofthe programme,familiesare seekinglesshelpfromLIFE TheLIFEProgrammeisanopportunityforfamilies tobuildnewlives.Itisforfamilieswhofeelthat ontheirowntheycannotbringaboutthechange thattheydesireandthatcurrentcircumstances getinthewayofanythingchanging. LIFEisaconstantthroughout families’upsanddowns. Stage0–Invitation Stage1–Aspirations Stage2–Capabilities Stage3–Opportunities 1 Invitation 2 Connecting& 4 Revealing 5 Hopes& 6 Familyin 7 Opportunity 8 Experiencing 9 Contribution 10 BuildingSocial 11 Independence 12 Exit 3 Engagement Committing Potential Dreams Action Seeking NewOutcomes Networks Familiesarefinding outaboutthe programme Familiesarefinding outabouttheteam, andwhetherthey connectwiththem Familiesaredeciding Familiesstartto recognisewhatthey dointheirlivesthat theywanttostop, andownwhatdoes notsupportthemas Familiesarerevealing theirtruepotential andhavingthat recognisedand reinforcedbythe team FamiliescreateaBIG plan.Intheseweeks theyexplorethe valuesandcapacities theywanttodevelop Familiestestthings outontheirownfora structuredperiodof time,andreflectwith theteam Familiesdiscoverthe underlyingthemeto theirdesiresandstart seekingthose qualitiesintheirdaily activties,friendships, Familiesstart experiencingthe benefitsoftheir changedbehaviours andaretellingothers aboutit Familiesare engagingin outward-focused activitiessuchaslocal gardening,helping neighbours, Familiesopen themselvestonew relationshipsand buildingnetworks beyondtheircurrent friendshipcircles Familiesaredoing muchmorefor themselvesnowand donotwanttheteam toengageasoften Familiesaretalking aboutthesuccessof theprogrammeand adesiretofinish whethertocommitto theprogramme afamily.Theyengage withtheteamin Familieslearnhowto identifythe work,andfamily relationships volunteering changingaspectsof theirenvironment andthewaytheylive. experiencesthatwill helpthemcreate whattheywantinlife
Widersystemchange SocialWorker HomeTutor Housingofficer BenefitsAgency PCSO 37 18 17 14 HealthWorker 12 Anti-Social Behaviour Worker Family PoliceOfficer Teacher Connexions worker Parenting support worker Neighbourhood Warden YouthOffending Teamworker
Nationalscale workshop shallowdive deepdive conceptgen. co-design prototyping+testing building runningbeta scalingup Scalingupnationally baselinemeasurement evaluation Projectandsolutiondevelopment Tuesday, 15 June 2010 Liveservice SystemChange