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I can make a significant difference; I can add a real value; I just need the opportunity

“In a knowledge-dependent, boundaryless global economy, it is postulated that people’s competencies will be the true currency of the 21st Century.” Terry Meyer . I can make a significant difference; I can add a real value; I just need the opportunity.

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I can make a significant difference; I can add a real value; I just need the opportunity

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  1. “In a knowledge-dependent, boundaryless global economy, it is postulated that people’s competencies will be the true currency of the 21st Century.” Terry Meyer I can make a significant difference; I can add a real value; I just need the opportunity To learn how, please navigate my resume by clicking on any of the topics on the left

  2. Personal Information Career Objectives Below is a high-level summary of the environment and the role I would like to perform in order to meet my career objectives and achieve my self actualization: • A Consulting Manager position with systems’ implementation nature • Appreciation of change management and human performance capability • Growth, challenge, hard working, and team work environment • Value driven work place • Encouragement of innovation and creativity • Empowerment to implement new ideas

  3. Personal Information Education • Ph.D. of Business Administration, Kennedy - Western University, California, U.S.A. (GPA 4.00), 06/1997-05/2000. Dissertation Title: "Evaluating the Effectiveness of New Online Promotional Tools in Conducting E-Commerce“ • Masters of Business Administration (GPA 4.00), New Mexico State University (fully accredited by A.A.C.S.B.), Las Cruces, USA,01/1995-12/1995 • Bachelor of Arts Degree with Honors (GPA 3.45), the American Universityin Cairo, Egypt, 09/1987-06/1992 (Major: Business Administration, Minor: Computer Science)

  4. Reading, Writing, Speaking Personal Information Languages • ARABIC : Mother tongue • ENGLISH : Excellent

  5. Work Experience after Accenture • Petroleum Development Oman - Shell (PDO), Muscat, Toronto, HR/Payroll SAP R/3 Upgrade (4.6B to 4.7) • Total E&P (TotalFinaElf), Canada, France, EP Global Implementation of SAP R/3 and BW

  6. Work Experience after Accenture Petroleum Development Oman - Shell (PDO), Muscat, Toronto (Feb. 2005-Present), HR/Payroll SAP R/3 Upgrade (4.6B to 4.7), Role: Change Manager Commissioned to help bringing the SAP upgrade project (USD$6.5 million) that experienced a significant delay back on track to upgrade the SAP R/3 (used in HR and Finance Departments) from its old version 4.6B to the latest SAP version 4.7 and to undertake business process re-engineering activities of all HR and Payroll processes. Updated the project implementation plan and defined milestones and critical path of the severely delayed project which started in May 2004 and has not progressed Reported status of progress on weekly basis and managed identified issues. Supervised execution of change and communication activities. Defined all types of strategies and approaches used in project including: process re-design approach, change management strategy, communication strategy, user and training strategy, controls framework and role mapping approach, and end user support strategy. Designed all necessary tools to implement the defined strategies including: role mapping tools and job aids, organizational readiness assessment tools, stakeholders analysis tools, user satisfaction tools. Conducted quality assurance reviews on timely basis Return to List of Engagements

  7. Work Experience after Accenture Total (TotalFinaElf), Canada, France (Jul. 2004-Mar. 2005), EP Global Implementation of SAP R/3 and BW. Role: Project Manager Lead the project to implement SAP R/3 4.6c and Business Warehouse (BW) in Total Canada. Coached the affiliate management and the project team members to achieve project objectives. Defined all types of strategies used in project including: change management and communication strategy, user and training strategy, and end user support strategy. Maintained all project management tools: different planning tools (level-3 detailed, high-level, resources), several scheduling tools (blueprint workshops, integration testing, user testing, training, cutover, dry run), different reporting tools (weekly, monthly, regional, weekly meetings), different controlling tools (budget and cost, control cards, progress curves, issues database, risk register, QA reviews, steering committee meetings). Supervised solution preparation activities including: detailed design documentation (papers and workflows), configuration, development work (SAP Scripts, Bespoke, Forms), and testing (unit, integration, user acceptance, and non-regression). Executed change management activities including: communication, change resistance management, role mapping, organization readiness, end user training program, KPI development, and controls framework. Return to List of Engagements

  8. Work Experience with Accenture (formerly known as Andersen Consulting) Shell Netherlands (NAM) St. Charles Professional Education Center Qatar Petroleum Central Registration Qatar International Islamic Bank Doha Securities Market World Bank Doha Bank Qatar National Bank Halliburton Qatar Minister of Foreign Affairs Saadiyat International Stock Exchange Shell Houston (SEPCo) Qatar Ministry of Finance Saudi Holland Bank Qatar Fertiliser Company Securities Group Emirates Bank International Group Al-Marai Total Syria Shell Nigeria Qatar Telecommunications Abu Dhabi Finance Department Shell Gabon Total Yemen Shell-Petroleum Development Oman Halliburton List of Major Engagements List of Minor Engagements

  9. Work Experience with Accenture List of Major Engagements • Total E&P (TotalFinaElf), Syria, Yemen, France, UAE, Iran, Qatar, EP Global Implementation of SAP R/3 and BW • Shell Company, Nigeria, US, Netherlands, EP Global Implementation of SAP R/3 ver. 4.6C   • Petroleum Development Oman (PDO), Muscat, Implement Competency Model in SAP • Shell Company, Gabon, Global Implementation of SAP R/3 ver. 4.6C • Petroleum Development Oman (PDO), Muscat, Implementation of SAP R/3 version 4.6B • Qatar Ministry of Finance, Doha, Assessment for Oracle Financial Implementation  • Abu Dhabi Finance Department, UAE, Implementation of Oracle Financials • Petroleum Development Oman (PDO), Muscat, HR/Payroll SAP R/3 Upgrade   • Center for Professional Education, Accenture, St. Charles, IL, USA, Design, Development and Delivery of Various Training Schools  • Halliburton Company, Houston, USA - Dubai & Abu Dhabi, SAP R3 Deployment   • Doha Securities Market, Qatar, Central Registration and Electronic Settlement & Clearing   • Doha Securities Market, Qatar, Establishment of Securities Market List of Minor Engagements

  10. Work Experience with Accenture List of Minor Engagements • Al-Marai, Saudi Arabia, Organization Performance Assessment (May 2002) • H.E. Minister of Foreign Affairs, Qatar, Establishment of New Holding Company  (Nov. 1998) • Qatar Fertilizers Company (QAFCO), Qatar, Critique for the New Appraisal System  (Oct. 1998) • Emirates Bank International Group, Abu Dhabi, Business Diagnosis (Jul. 1998) • Qatar Telecommunication (Q-Tel), Qatar, Assessment of Business Improvement Opportunities  (Aug. 1998) • Qatar Petroleum (QP), Qatar, Assessment for BPR and SAP Implementation (Mar. 1998) • Securities Group, Qatar, User Manual and Demonstration of Brokerage System (Jan. 1998) • The World Bank, Qatar, Privatization Program for Qatar (Oct. 1997) • Saudi-Holland Bank, Saudi Arabia, Marketing Strategy Survey  (Oct. 1997) • Saadiyat International Stock Exchange, Abu Dhabi, Establishment of Securities Market (Jul. - Sep. 1997) • Qatar International Islamic Bank, Qatar, Demonstration of Brokerage System (Sep. 1997)  • Doha Bank, Qatar, Detailed Assessment for BPR (Jul. - Aug. 1997) • Qatar National Bank, Qatar, Call Center Implementation Preparation (Jul 1997 - Oct. 1998)  • VIP Property Management, Qatar, Assessment to Implement Accounting System (Jun. 1997) List of Major Engagements

  11. Work Experience with Accenture Total (TotalFinaElf), Syria, Yemen, France, UAE, Iran, Qatar (Jul. 2003-Jun. 2004), EP Global Implementation of SAP R/3 and BW. Role: Project Manager Lead the project to implement SAP R/3 4.6c and Business Warehouse (BW) in several Total affiliates in the Middle East. Coached the various teams in different project locations simultaneously and provided necessary development feedback to team members (formal and informal) including being a subject matter expert for supply chain processes. Defined all types of strategies used in project including: change management strategy, communication strategy, user strategy, training strategy, and end user support strategy. Maintained all project management tools: different planning tools (level-3 detailed, 10-week look ahead, high-level, resources, cutover), different reporting tools (weekly, monthly, regional, weekly meetings), different controlling tools (budget, control cards, progress curves, issues database, risk register, QA reviews, steering committee meetings). Supervised solution preparation activities including: detailed design documentation (papers and workflows), configuration, development work (SAP Scripts, Bespoke, Forms), and testing (unit, integration, user acceptance, and regression). Supervised change management activities including: communication, change resistance management, role mapping, organization readiness, end user training program, and controls framework. Return to List of Major Engagements

  12. Work Experience with Accenture Shell Company, Nigeria, US, Netherlands (May 2002-Jul.2003), Global Implementation of SAP R/3 ver. 4.6C Using Blueprint Design. Role: Organization Alignment Lead Lead the change management activities including the job design (SAP user strategy and how SAP will be used across the different organizations, SAP role definitions, mapping roles to jobs, allocating jobs to users, drawing roles & jobs on the process flows, re-deploying non-SAP positions, organizational impact assessment, job change guides, system authorization and access rights, designed and developed role mapping maintenance tool in Excel and MS Access), controls framework development (update manual of authority, define segregation of duties rules, determine third party access strategy, define system release strategy, defined PO automation strategy, defined system tolerances, determined required controls and monitoring reports). Subject Matter Expert for the Supply Chain and Work Management processes (MM, OLM, PM, PS modules).Managed the development and maintenance of the training plan (assignment of users to training courses, training schedule, and managed roles & responsibilities training including material development and training delivery) as well as maintaining users' profiles to SAP system. Developed support strategy and organizational readiness assessment strategy and tools. Return to List of Major Engagements

  13. Work Experience with Accenture Petroleum Development Oman (PDO), Muscat, Oman (Jan. 2002-May 2002), Design, Develop and Implement Competency Model in SAP. Role: Project Manager Lead a team to design, develop and implement competency model in SAP. Helped Departments/ Functions to develop their specific functional competencies within the corporate proficiency scale, which were incorporated in SAP. Developed a training program to help the organization to use SAP as a tool for assessment, defining gaps in competencies, training, and documentation of career progression. Defined and standardized professional qualities (interpersonal competencies) across all departments/functions. Return to List of Major Engagements

  14. Work Experience with Accenture Shell Company, Gabon (Mar. 2002-Apr. 2002), Global Implementation of SAP R/3 ver. 4.6C Using Blueprint Design. Role: Training Manager Lead the team to develop training material for SAP Blueprint Academy (centered in Shell Malaysia) that provides training to new global project team members and members of the local implementation teams of all Shell Operating Units worldwide. Also, developed the training program (strategy, plan, curriculum, material) for Gabon implementation. Return to List of Major Engagements

  15. Work Experience with Accenture Petroleum Development Oman (PDO), Muscat, Oman (May 2000-Jan. 2002), Implementation of SAP R/3 version 4.6B, Role: Change Manager During the design phase of the project, developed a Training Strategy (design tools, development methods, delivery approaches for 3,000 users, training evaluation tools, training curriculum and courses design), a Change Management Strategy (communication planning, commitment curve, stakeholders analysis), and a Job Design Strategy (task analysis, job design approach, role design, role mapping) for the implementation of 8 major modules of SAP. Contributed to the design of Supply Chain and work management processes. Also, managed the development, scheduling and delivery of training to the deployment team that is composed of 100 members. During the construction and delivery phases, led the change management activities including the job design (SAP role definitions, mapping roles to jobs, allocating jobs to users, drawing roles & jobs on process flowcharts, re-deploying non-SAP positions, organizational impact assessment, job change guides, system authorization and access rights), communication activities (communication planning and execution: newsletters, awareness booklets, web site, glossary, posters, road-show (SAP Souq), managing change (stakeholder analysis, commitment curve management). During the implementation phase, managed the development and maintenance of the training plan (assignment of users to training courses, training schedule, and managed roles & responsibilities training including material development and training delivery for 1,300 critical users) as well as maintaining users’ profiles to myS@Portal and SAP system. Also, conducted organizational readiness assessment and evaluated the end user readiness for the go-live. Return to List of Major Engagements

  16. Work Experience with Accenture Qatar Ministry of Finance, Industry & Trade, Doha, Qatar (Nov. 2001-Jan. 2002), Assessment for Oracle Financial Implementation, Role: Project Manager Lead the efforts in conducting an assessment to identify current gaps in the Ministry’s processes with Oracle Financial. Provided recommendations and strategic decisions to be taken by the Minister to overcome obstacles to facilitate the online connection between the Ministry of Finance and other Qatari Ministries using Oracle Financial software. Return to List of Major Engagements

  17. Work Experience with Accenture Abu Dhabi Finance Department, Abu Dhabi, UAE (Dec. 2000-Apr. 2001), Implementation of Oracle Financials, Role: Deployment Lead The objective of the project was to implement and link the financial system that Accenture developed for the Finance Department using Oracle Financial at three other major governmental departments and then to the rest of the departments. Activities included the involvement of governmental department senior management to get their buy-in. Managed deployment by developing change strategy, training strategy,training program (design training curriculum, approach, delivery methods, schedule, training delivery, and evaluation). Contributed to the design of Procurement Processes.Managed organization and end user preparation and readiness assessment, developed a deployment guide for deployment at next governmental departments, and developed a physical and electronic library that includes online links to all project deliverables and can be accessible by all users. Managed communication activities (developed newsletters to end user community, communication plan, project awareness booklets, system troubleshooting and Q&A booklets, memos, posters). Provided client with a detailed deployment guide, lessons learned, and recommendations for next deployments at various governmental departments. Return to List of Major Engagements

  18. Work Experience with Accenture Petroleum Development Oman (PDO), Muscat, Oman (Sep.- Nov. 2000), HR/Payroll SAP R/3 Upgrade (3.1 to 4.6B), Role: Project Manager The objective of the project was to upgrade the SAP R/3 (used in HR and Finance Departments) from its old version 3.1 to the latest SAP version 4.6B. Lead a team to design, develop and deliver training of the new system. Training approach included instructor-led sessions, Simulation Training Tool courses (CBT), and live practice sessions on the SAP system. Change and communication activities were accomplished including publishing a web site for the project on the company Intranet. Web site was maintained on weekly basis to reflect project progress and to update PDO community with the latest project information and included links to all training material. In addition to several communication channels, articles were also prepared for the company monthly newsletter. Managed training development of 20 courses and 10 workshops, scheduling and delivery to more than 300 trainees. Return to List of Major Engagements

  19. Work Experience with Accenture Center for Professional Education, Accenture, St. Charles, IL, USA (Apr. 99 - May 2000), Design, Development and Delivery of Various Training Schools, Role: Training Consultant Participated in designing, developing and delivering various training schools at the Center for Professional Education in St. Charles which hosts Accenture trainees at all career levels to help developing their skills based on their competencies and market demand. Responsible of delivering 3 training courses that vary in duration between 1 and 3 weeks. These schools are: Human Performance Design School (competency model development, selection tools, performance evaluation tools, performance support & on-line help, performance analysis, communication management, solution design & testing), Design Performance Change (organization design, competency management, recruitment process, performance appraisal process, career development planning, sourcing options), and Business Analysis and Design School (business performance analysis, solution development, integration of business elements: strategy, process, people, and technology). In addition to these three training courses, helped design, develop, pilot and deliver a new school called Change Essentials for Organization & Human Performance analysts. The process included the conceptual design (identifying the learning objectives, specifying instruction strategy, and delivery vehicles), detailed design, cases & training material, teaching guidelines and job aids, and testing and piloting the school. The school had classroom instructor-led type of training instruction strategy including many case studies. Topics taught included: e-commerce introduction, web site usability, business diagnosis and financial analysis and interpretation, performance analysis, communication planning, and learning design and development. Return to List of Major Engagements

  20. Work Experience with Accenture Halliburton Company, Houston, USA - Dubai & Abu Dhabi, UAE (Dec. 98 - Jan. 99), SAP R3 Deployment in the Middle East, Role: Organization Readiness Specialist Managed change activities (developed project organization structure, org. readiness strategy, deployment publications, organization readiness detailed activities, people readiness approach, and deployment model). Conducted role mapping (mapped current positions and users to SAP roles and authorization profiles). Developed training plan (end user (EU) training material, site logistical requirements, EUs training courses description, EUs training plan & schedule: assigning instructors, functional experts, & EUs to different courses & training rooms). Prepared training material for MM and PM modules alco 21 Return to List of Major Engagements

  21. Work Experience with Accenture Doha Securities Market, Development and Deployment of Central Registration and Electronic Settlement & Clearing System and Establishment of New Department, Doha, Qatar (May 97 - Sep. 98), Role: Deployment Lead System Implementation: prepared functional procedures and forms, organizational structure, job descriptions, recruitment requirements, regulatory framework, IPO\floatation instructions, conference room pilot & training material, market awareness material, business integration test plan & simulation material, parallel run plan & material, and system manuals. Conducted site visits to monitor the progress of listed companies in preparing shareholders information and assist them in solving associated problems. Feasibility Study:Conducted market survey of all listed companies in the securities market to acquire specific information about shareholders departments. Also, developed a cost \ benefit analysis (B.E.P. analysis) and a projected budget to establish and operate these departments by DSM or a bank (shareholder custodian). Data Conversion:Developed a detailed plan as well as high-level plans for converting data of all listed companies’ shareholders to fit the system requirements of central registration. Developed data structure and modeling, required information model, data forms, and designed the data conversion process and planned parallel run stages. Developed a risk analysis of downloading shareholders information of listed companies to the central registration system. Return to List of Major Engagements

  22. Work Experience with Accenture Doha Securities Market, Doha, Qatar (Apr. - Jun. 1997), Establishment of Stock Exchange, Role: Organization & Process Designer Participated in the development of the procedural design, design of the data flow diagrams, financial bylaws, and design of the mutual fund for the stock exchange. Market Simulation:Participated in the design of the different scenarios as well as in the implementation of the market simulation to train brokers and employees of the trading process. Participated in the market awareness seminars that was held to educate investors on securities trading. Training Program:Developed and implemented a training program on the stock trading and MS Office for the employees of the stock exchange. Functional Support:Participated in the functional support stage after the stock exchange went live including: the modification of deliverables, explanation of materials and processes, clarification of detailed work flow, and supervision of the trading process at the trading floor. Reported on daily basis on both technical and functional operations to the project management, and forwarded important comments to the concerned departments for required actions after providing recommendations. Return to List of Major Engagements

  23. Work Experience prior to Accenture Western Bank, Western Data Services White Sand Missile Range Sowaidco Construction & Trade Naser Medical Institute Ministry of Foreign Affairs New Mexico State University American University in Cairo ALMUFTAH Group Egyptian Commercial Banks Curtains Palace Co. Journal of Business & Entrepreneurship ZAS Airline of Egypt List of Major Engagements List of Minor Engagements

  24. Work Experience prior to Accenture List of Major Engagements • Qatar Ministry of Foreign Affairs, Re-engineering Program • Western Bank-Western Data Services Inc., Las Cruces, NM, USA, Marketing Strategy • White Sand Missile Range Facility, Las Cruces, NM, USA, Marketing Strategy to Private Sector • Sowaidco Construction & Trade, Qatar, Administration Management • ALMUFTAH Construction & Industrial Services Company (ALMUFTAH Group), Qatar, Management Information System List of Minor Engagements

  25. Work Experience prior/after Accenture List of Minor Engagements • Syrian Ministry of Finance\Damascus Stock Exchange, Syria, Preparation for the Establishment of the Securities Market (Aug.-Sep. 2004) • Journal of Business & Entrepreneurship, Las Cruces, NM, USA, Developing and Implementing Filing System (Aug. - Dec. 1995) • New Mexico State University, Las Cruces, NM, USA, University Research Assistant, (Jan. - Dec. 1995) • Curtains Palace Co., Qatar, Feasibility Study for a Computer Software House (Feb. - Apr. 1997) • Naser Medical Institute, Egypt, Build New Information System (Jan. - May 1992) • The American University in Cairo, Egypt, academic teaching assistance in the courses: Financial Accounting and Micro-Economics Theory (Sep. - May 1992) List of Major Engagements

  26. Work Experience prior to Accenture Ministry of Foreign Affairs, (MOFA of the State of Qatar) Doha, Qatar (Feb. - Apr. 1997), Department Re-engineering, Position: Organization Designer Developed a reengineering program for the Information and Decision Support Section of the Information and Research department at the Ministry of Foreign Affairs. The project covered: organizational structure, job descriptions, departmental goals and objectives, functional plans and strategies, human resources requirements and planning, employee evaluation and control, data flow diagrams, and change management. Also, a survey was conducted to get the requirements and needs of other departments in the ministry. Return to List of Major Engagements

  27. Work Experience prior to Accenture Western Bank-Western Data Services Inc., Las Cruces, NM, USA (Nov. 1995 - Jan. 1997), Development of Marketing Strategy, Position: Marketing Specialist/Data Analyst Participated in the development and implementation of the marketing strategy for Western Bank to manage promotional tools for all banking products. Participated in the design and development of marketing tools like brochures, advertising samples, and direct mail for other major clients which are New Mexico, Arizona and Texas banks. Also, supervised database development and maintenance, PC network maintenance, production planning and scheduling of the direct mail marketing services. Return to List of Major Engagements

  28. Work Experience prior to Accenture White Sand Missile Range Facility) Las Cruces, NM, USA (Jan. - May 1995), Developing a Marketing Strategy to Target Private Sector, Position: Marketing Strategist Participated in a marketing development team to establish a marketing strategy to fit the new market trends. A reengineering proposal was developed and implemented. Important topics covered: SWOT analysis, organizational structure, organizational mission, goals definition, customer analysis, competition analysis, unique products\services analysis, promotional tools, marketing campaign, campaign budget, selling techniques, survey and competitive advantage analysis. Return to List of Major Engagements

  29. Work Experience prior to Accenture Sowaidco Construction & Trade, Doha, Qatar (Jun. 1992 - Nov. 1994), Administration Management, Position: Administration Manager Managed the progress of all projects and developed procedures and reports to evaluate employees performance and to follow up projects progress, actual costs, and variances of actual to budgeted costs. Defined new a competitive marketing strategy. Return to List of Major Engagements

  30. Work Experience prior to Accenture ALMUFTAH Construction & Industrial Services Company (ALMUFTAH Group) Doha, Qatar (Feb. - May 1994), Management Information System, Position: Systems Analyst Human Resources: developed a reengineering program (organizational structure, job descriptions, human resources requirements and planning, recruitment and interviewing process, evaluation and appraisal process, and design of all required forms) Information System: investigated symptoms of structural deficiency (decision making process, flexibility & responding to environmental changes, ineffective communication lines among organizational layers, wide departmental goals conflicts … etc). Analyzed and designed an information system for tracking the progress of construction projects as well as for locating the suppliers of industrial machines, equipment, and spare parts to compete in tenders of different projects. Developed all levels of data flow diagrams and relational data base design after analyzing the client problems\requirements through interviewing, observing, and surveying Return to List of Major Engagements

  31. Technical Skills ERP Solutions:Systems, Applications, Products (SAP) and Simulation Training Tool (STT), ASAP Methodology, Oracle Financials Application Software: Microsoft Office (Word, Power Point, Excel, and Access), Other Microsoft applications (Project, Publisher, Imager, Money, Outlook, and Schedule), Corel Word Perfect Suite 7 (Word Perfect, Quattro Pro, Presentation, and Data Base Engine), Lotus Applications (Lotus Notes, Lotus 1-2-3, Freelance Graphics, Ami Pro, Screen Cam, Organizer, and Approach), Harvard Graphics, SPSS, CorelDraw, and Visio Database Analysis & Design:dBASE programming and data base analysis & design, R:Base, HyperCard (Apple Macintosh) Hardware Platforms: Apple Macintosh, IBM - PC & Compatibles System Software:Macintosh, MS DOS, PC DOS, Windows (NT,XP) Programming languages:Basic, Pascal, Turbo Pascal, Knowledge of concepts of programming languages (COBOL, FORTRAN, C)

  32. Summary of Capabilities • ERP Experience: SAP (more than 15 implementations in 10 countries for 3 giant global oil companies: Total (Canada, Yemen, Syria, Qatar, UAE), Shell (Nigeria, Oman, Netherlands, US, Gabon), Halliburton (US, UAE), and Oracle Financials for Ministries of Finance (Qatar and UAE) • Project Implementation Management: management of multi-million dollars projects, client relationship management, project planning, risk management, budgeting, progress reporting, issue resolution and monitoring, quality assurance, resources management, integration • Process Definition: business process re-engineering, supply chain subject matter expert, business model, procedures and policies development, process modeling and integration, controls and process risks assessment (system & procedural), testing and data migration planning • Strategy Definition: mission statement, vision statement, strategic objectives, operational objectives, culture definition and alignment, leadership development, feasibility study and business case development • Change Management: communication planning and execution, stakeholder analysis, business involvement, change resistance management, organizational readiness assessment (user, organizational, data, technical), user strategy definition, support strategy formulation • Human Performance Design: competency management, career and succession planning, performance measurement (KPI's and balance scorecards) • Organization Design and Development: role design, team design, task analysis, role mapping, job design, work load analysis, recruitment management, organization structure, job descriptions, controls framework design • Training Design and Delivery: training curriculum design, training development, training scheduling, training delivery, knowledge management, eLearning management • Industry Knowledge and Experience: oil/resources, banking, stock exchange, brokerage services, governmental finance

  33. Other Information Honors & Social Activities • Published an Arabic book by the American University in Cairo Press • Winner of the first prize of the Annual Egyptian National Cultural Competition for 5 consecutive years (1988-1992) • President of Arabic Poetry Club at the American University • Merit Scholarship from the American university (1989-1990) • Dean's List at the American University in Cairo (1989-1992) • Member of Business Graduate Students Association at New Mexico State University • Member of the Business Club at the American University • Member of the International Students Association (AIESEC)

  34. Other Information Professional Activities • Member of the Project Management Institute • Member of Certified Management Accountants (CMA), Institute of Management Accountants, Las Cruces, NM, USA (04/95-Present) • Human Performance Service Line Lead for Accenture in the Middle East practice • Mentor/Coach for staff deployed to Human Performance Service Line •  Member of the Middle East Practice Executive Team of Accenture • Participated in the establishment of Accenture in Doha, Qatar. Set up various computer software, network and applications. Developed a one year marketing campaign and business development plan for the office including promotional tools and techniques to use, costs, effectiveness, and scheduling of these activities in an integrated plan.

  35. Other Information University Researches & Studies • Performance Evaluation of Egyptian Commercial Banks - Ratio Analysis Methodology, Egypt. • Guidelines for Process Re-engineering and Developing an Automated System including a Change of the Layout and Restructure of the organization - ZAS Airline of Egypt, Egypt. • What an American Marketer Needs to Know about the Arabic Culture before he targets the Arabic Consumer, USA. • Evaluating Effectiveness of Organizational Objectives - New Model: Rate Scale Effectiveness Model, USA. • Applying Just-In-Time Operation Methodology in the U.S., USA. • Comprehensive Feasibility Study for a New Construction & Architecture Company (including cost \ benefit analysis, projected income statement and balance sheet, estimated cash budget, forecasted sales and marketing strategy), USA. • A New Product Introduction and a Complete Marketing Strategy, USA. • Product Cost Accounting and Budgeting: ET Company, USA. • The Power of Advertising Tools: TV, Radio, Telemarketing, Newspaper and Magazines, USA. • The Consumer Behavior: Decision Making Process in the Arabic Family, USA.

  36. Other Information Completed Training Courses • Accent on C, Computer Based Training (CBT), completed 04/14/97 • Accent on Client/Server, CBT, completed 04/14/97 • Enacts CBT, CBT, 8 hours, completed 05/13/98 • Business Practices Course, CBT, 38 hours, completed 05/13/98 • Business Processes Overview, CBT, 38 hours, completed 06/08/98 • Testing Overview V1.0 (Product Testing), CBT, 4 hours, completed 06/28/98 • Testing the Vision V1.0A (Package Testing), CBT, 4 hours, completed 06/28/98 • FSU 100: Detailed Design (Product Design), CBT, 6 hours, completed 06/29/98 • Foundation of Business Systems Draft Chapters, CBT, 2 hours, completed 06/29/98 • Usability Court, CBT, 4 hours, completed 07/08/98 • IBSS: Implementing Business Solutions School, 40 hours, completed 07/17/98, Eindhoven, Holland • Business Integration Methodology Rollout, 16 hours, completed 09/17/98, Abu Dhabi, U.A.E • FSU 721: Organization Change and Framework, 8 hours, completed 11/02/98. • Benchmarking, 4 hours, completed 11/03/98 • Issue Based Problem Solving, CBT, 6 hours, completed 11/03/98 • Interactive Negotiation Training, CBT, 10 hours, completed 11/07/98 • Coach, CBT, 40 hours, completed 11/04/00, St. Charles, USA. • Accenture Executive Seminar, 24 hours, completed 11/00, Cannes, France • Ethics - Insider Trading, online, completed 11,02

  37. Contacts MAJDI M. SABEG 1004-400 Webb Drive Mississauga, ON L5B 3Z7 Tel.: +1(416) 879-0292 +1(647) 891-4848 Fax: +1 (905) 275-7780 e-mail: majdisabeg@yahoo.com, rotorconsulting@rogers.com Website: http://www.angelfire.com/ms3/rotor Or: http://www.geocities.com/majdisabeg

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