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THE APPRENTICES. HOW TO EFFECTIVELY SUPERVISE AND MANAGE PERSONALITY CONFLICTS. Hardcore Personality. What is it a Hardcore Personality? Ways to manage conflict with this personality type. Change your reaction, set boundaries, hope for the best. Unhooking There is one last choice.
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THE APPRENTICES HOW TO EFFECTIVELY SUPERVISE AND MANAGE PERSONALITY CONFLICTS
Hardcore Personality • What is it a Hardcore Personality? • Ways to manage conflict with this personality type. • Change your reaction, set boundaries, hope for the best. • Unhooking • There is one last choice.
Hardcore personality • Clip#1
Passive Aggressive Personality • Video Clip
People Pleaser Personality • Very organized • Easily Liked • Helpful • Fear loss of Approval • Denial of problems • Feeling of Being taken Advantage of • Poor Problem solving abilities • Do Not know how to Relax
PEOPLE PLEASER PERSONALITY • I must be Liked by Others • I must work harder to make things better for others
Non-Player Personality • What is a Non-Player Personality? • What impact can a non-player have on your staff? • It can disrupt team chemistry. • How do you manage a talented non-team player?
Non-Player Personality • Non-Player Characteristics • noncommittal • silent • postpones decisions • ignores issues • wants all the facts • won't take risks • fearful and lazy • resists change • appears apathetic • How can a non-player affect the staff/team? • Disrupt team chemistry • Sabotage project (hidden agenda) • Cause ill will and negative feelings (resentment) • Delay project for team’s goal • Communication issues (misunderstandings)
Non-Player Personality • How do you manage a non-team player? • Find what makes them tick (talents) • Ask open-ended questions; wait for a response • Encourage participation • Emphasize collaboration is expected • Allow for some independent task to further team’s goal/project; successful & productive • Don’t make demands for quick actions; make compromises • Reassure and support their decisions
Wrap up • Clip #2