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Keeping the Patient at the Center of All We Do NI Session, April 26, 2013, 2pm. Judy Murphy , RN, FACMI, FHIMSS, FAAN Deputy National Coordinator for Programs & Policy Office of the National Coordinator for Health IT Department of Health & Human Services Washington DC.
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Keeping the Patient at the Center of All We DoNI Session, April 26, 2013, 2pm Judy Murphy, RN, FACMI, FHIMSS, FAANDeputy National Coordinator for Programs & Policy Office of the National Coordinator for Health IT Department of Health & Human Services Washington DC
Why should you use Health IT to engage your patients The 3 A’s approach to Patient Engagement Access Blue Button Pledge Program Stage 2 Meaningful Use Action PHR Model Privacy Notice HIPAA Clarification Attitude Health IT Animation Challenges A (quick) look at . . .
Why Should You Use Health IT to Engage Your Patients? • Patient as Partner • Engaged patients demonstrate better health outcomes • Patients increasingly expect engagement via IT, as in many other aspects of their lives • Meaningful Use criteria 66% of Americans say they would consider switching to a physician who offers access to medical records through a secure Internet connection – according to a 2011 Deloitte Survey
HealthIT.gov website re: Patient & Family Engagement
The Three A’s Approach toConsumer Engagement Increase consumer Access to their health information Enable consumers to take Action with their information Shift Attitudes to support patient-provider partnership
ACCESS: Consumer eHealth Pledge Programwww.healthit.gov/pledge Over 400organizations have Pledged to provide access to personal health information for 1/3 of Americans…
ACCESS: Meaningful Use Supports Patient Access and Engagement *From Request for Comment on Stage 3
ACTION: Making it easier for Patients to use Health IT • Surgeon General’s Healthy Apps Challenge More at: http://sghealthyapps.challenge.gov • PHR Model Privacy Notice More at: http://bit.ly/qfjP1a
ACTION • Blue Button Mash-Up Challenge – develop an app that mashes up PHR data with other health-related data • Design Challenge - rethink how the medical record is presented; make health information patient-centered & improve the patient experience • Leon Rodriguez, Director-Office of Civil Rights: clarification of the patient’s right to access their own health information under HIPAA (videos, pamphlets, answers to questions, and other guidance) • See: http://www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/ • righttoaccessmemo.pdf
ATTITUDE: Health IT Animation http://www.healthit.gov/patients-families/video/preview-health-it-you-giving-you-access-your-medical-records • 1 and 3 minute versions of the animation are available to use for patient teaching
Mobile Apps • Designs • Videos http://challenge.gov/ONC