Develop KSAOs Training On-the-Job Learning Mentoring

1. Strategic Plan • Job activities • Business activities • Organizational Evaluation • Measure results • Compare with expectations • Recognize success • Recognize success • Disciplinary or corrective action • Determine Needs • Customers • Stakeholders STRATEGIC ORGANIZATIONAL PERFORMANCE CYCLE* *Adapted from Graham, J. (2004). Developing a performance-based culture. Journal for Quality and Participation, 27, 1, 4-8. • Strategic Human Resource Management • Include strategic HR plan with business plan • Provide staffing and resources for HR programs • Identify strategic training needs • Develop and deliver/support training, mentoring, and on-the-job learning processes ORGANIZATIONAL PERFORMANCE MANAGEMENT CYCLE STRATEGIC HR INVOLVEMENT EMPLOYEE PERFORMANCE MANAGEMENT CYCLE • Performance Appraisal • Evaluate performance against expectations • Provide feedback and coaching • Identify developmental or training opportunities to address gaps in skill (avoid performance appraisal during learning activities) • Employee Performance and Development • Aligned with organizational strategy • Include key KSAOs • Include desired outcomes • Training and development needs and opportunities • Develop KSAOs • Training • On-the-Job Learning • Mentoring