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The National Parent Helpline ® April 21, 2011 Webinar Presentation

The National Parent Helpline ® April 21, 2011 Webinar Presentation. Presenters: Heather Thibault, National Parent Leader Sandra Williams, PhD., Vice President of Programs Jodi Doane, MSW, Program Operations Manager Parents Anonymous ® Inc.

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The National Parent Helpline ® April 21, 2011 Webinar Presentation

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  1. The National Parent Helpline®April 21, 2011Webinar Presentation Presenters: Heather Thibault, National Parent Leader Sandra Williams, PhD., Vice President of Programs Jodi Doane, MSW, Program Operations Manager Parents Anonymous® Inc.

  2. A Special Message From Lisa Pion-Berlin, PhD.President & Chief Executive OfficerParents Anonymous® Inc. We are so very pleased to offer the National Parent Helpline®, operated by Parents Anonymous® Inc. This new and powerful way to promote a national child abuse and neglect prevention agenda further illustrates our belief that all parents can empower themselves to create positive change in their families, neighborhoods and society-at-large.

  3. Four Decades and Counting…Continuing Our Legacy for Change Ensuring safe, stable and nurturing relationships across all levels of the social ecology of prevention…

  4. National Parent Helpline® New National Resource and a new way to promote a national prevention agenda

  5. National Parent Helpline® for and developed in partnership with parents Launched - February 1, 2011 Hours of operation Mondays – Fridays, 10:00 am – 7:00 pm PST Asking for Help is a Sign of Strength® National Parent Helpline®- Components

  6. National Parent Helpline® • Supported by a sophisticated infrastructure • Call Center allows up to six calls simultaneously • 1-855 4 A PARENT (1-855-427-2736) • iCarol Software • Collects comprehensive call data • Allows Helpline Advocates to access resources during calls • Website- www.nationalparenthelpline.org with links to Facebook, Twitter and YouTube • Monthly National Parent Helpline® Newsletter using Constant Contact

  7. National Parent Helpline® • Staffed by trained Helpline Advocates • Every call to the National Parent Helpline® is answered by a trained Helpline Advocate who provides various supports and assistance to parents/caregivers. • National Parent Helpline® Best Practice Institute held in January 2011 • Staffed by persons with extensive background and experience with Parents Anonymous® • Multi-cultural and multi-lingual staff (English, Spanish, French and TTY)

  8. National Parent Helpline® - A New Resource for Parents and Caregivers • Provide emotional support • Focus on partnering with parents to ensure they know “how” to find & access resources • Foster empowerment • Link to resources, when needed • Create caring communities • Ensure SF protective factors resulting in safe, stable, nurturing relationships for parents, children and communities. Employs strategies to impact across the social ecology of prevention

  9. The Website-National Prevention Information Engine • Promotes the national prevention agenda through information push and pull with individuals, organizations and public/private partners • http://www.nationalparenthelpline.org • Use of social media • Facebook- http://www.facebook.com/NationalParentHelpline • Twitter- http://twitter.com/parenthelpline • YouTube- http://www.youtube.com/parenthelpline • David McCallum-Public Service Announcement http://www.youtube.com/watch?feature=player_embedded&v=AW9j_V4A4e4 http://www.youtube.com/watch?feature=player_embedded&v=AW9j_V4A4e4

  10. www.NationalParentHelpline.org

  11. David McCallumPublic Service Announcement

  12. Some of our national partners… • Child Welfare Information Gateway • National Association of Social Workers • National Suicide Prevention Lifeline • National Center on Missing & Exploited Children • National Runaway Switchboard • National Domestic Violence Hotline • The Partnership at Drugfree.org • More than 250 other state, county and local partners

  13. Research Update Parents Anonymous® Evidence Supports Strengthening Families Approach Child Welfare highlights Parents Anonymous® Evaluation Findings, Vol. 89, No. 6 (2010) Parents Anonymous® Outcome Evaluation, accepted for publication in the Journal of Juvenile Justice Inaugural Issue

  14. ALIGNING WITH PROTECTIVE FACTORS Aligning National Parent Helpline® to Protective Factors

  15. Ways to Partner with us • Refer parents and caregivers from programs that are funded by CTPFs • Post this banner on your website and we will post a link to your organization on our website • Share your resources with us so we can include them on the National Parent Helpline® website

  16. Conclusions For 42 years, all Parents Anonymous® Programs: Promote all five protective factors from the Strengthening Families approach Have demonstrated impact on individuals, families, communities and at the policy level of the socio-ecological prevention framework

  17. For More Information • Contact • Sandra Williams, PhD., at 909 621-6184 x216; swilliams@parentsanonymous.org • Jodi Doane, MSW, at 909 621-6184 x210; jdoane@parentsanonymous.org

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