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Human Services Department Video Conference Augmentation Project. Project Closeout Presentation, August 27, 2014. Presenters: William Russell, HSD IT Project Manager Mario Gonzalez, HSD ITD Project Management Bureau Chief
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Human Services DepartmentVideo Conference Augmentation Project Project Closeout Presentation, August 27, 2014 Presenters: William Russell, HSD IT Project Manager Mario Gonzalez, HSD ITD Project Management Bureau Chief Steven Chavez, HSD ISD Bureau Chief, Program Administrative Services
Project Overview • The purpose of this project was to augment and expand the current HSD video conference network by 22 more offices. • The benefit will be automation of the current manual scheduling function, reduced travel cost and travel time to attend meetings, and improved communication between field staff. • The expanded equipment was successfully installed, tested and is now in production.
Project Delays / Lessons Learned • The project took far too long to complete. • Delays commonly tie back to state resource availability and scheduling commitments. • Internal resource forecasts need improvements and should receive proper review up front. • Staff turnover through the end of 2013 encompassed the entire technical team including the bureau chief.
Appropriation & Certification History Note: All certified funds were used for hardware procurement