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Status of the eGCC Administrative Rollout

Status of the eGCC Administrative Rollout. What I did on my summer vacation. Status of the eGCC Administrative Rollout. What is eGCC Why is GCC going eGCC How will this happen?. Status of the eGCC Administrative Rollout. What is eGCC

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Status of the eGCC Administrative Rollout

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  1. Status of the eGCC Administrative Rollout What I did on my summer vacation

  2. Status of the eGCC Administrative Rollout • What is eGCC • Why is GCC going eGCC • How will this happen?

  3. Status of the eGCC Administrative Rollout • What is eGCC • New way of delivering software and shared resources to GCC. • Unified desktop and networking platform • Windows, Macintosh • SharePoint, Active Directory, SoftGrid • The New Spiffy Network

  4. Status of the eGCC Administrative Rollout • What is eGCC • A little history • Late Fall 2005 Brainstorming and early planning • Early Spring 2006 planning, designing, SoftGrid proving • End Spring 2006 SoftGrid meetings and approval • Summer 2006 Intensive design, testing and implementation • Fall 2006 Go live eGCC for academic computing • (Consultants, IT plans and reports, IT reorganization, continue to rebuild IT staffing losses) • Fall 2007 eGCC one year old

  5. Status of the eGCC Administrative Rollout • What is eGCC to me in my office • Software delivered via SoftGrid • and Local installs where needed • Same login as in classrooms • Partially roaming profile to allow your working environment to follow you. • Integrated with collaboration tools • Sharepoint, future tools. • The Bad News • Reimaging of your office computer • Migration of local and network data to new system • Not Painless

  6. Status of the eGCC Administrative Rollout • Why is GCC going eGCC • Popular misconceptions • ITS likes to torture people • ITS uses change to justify its jobs • ITS wants to be “Big Brother” • Techies like shiny toys Did he really say that?

  7. Status of the eGCC Administrative Rollout • Why is GCC going eGCC • Consolidated systems • Reduce our support costs by removing duplicate networking systems (Netware-Glory goes away) • Increase the quality of tech support by focusing fewer systems • Being a high tech educational institution means moving forward • Work smarter not harder • Campus resources integrated with AD provide more seamless usage • Remote assistance tools • Computers in Active Directory monitored for problems and fixed remotely when possible

  8. Status of the eGCC Administrative Rollout • Why is GCC going eGCC • Better IT service to GCC

  9. Status of the eGCC Administrative Rollout • How will this happen? • What has happened so far • Student and instructional systems all eGCC • Some staff on eGCC • Genesis self help tools for eGCC (growing) • Other background tools to smooth transition to administrative computers (HWDB, DHCP, other techie sounding acronyms) • eGCC VPN for secure remote access (in testing stage) • SharePoint system in semi-production • Collaboration tools for employees

  10. Status of the eGCC Administrative Rollout • How will this happen? • What needs to happen • All ITS staff need to be using eGCC • Additional tools and improvement to tools • Storage space for transitioning office computers • Pre-production systems become production • Training resources and sessions for employees and technicians • Migration strategy for Glory Shared data to eGCC • Sharepoint, dept folders, archiving and records retention methods. • Standardize North campus with Main campus

  11. Status of the eGCC Administrative Rollout • How will this happen? • What happens at each desktop? • Backup image of existing system • Inventory of existing software needs • Reimage computer • Migrate data, includes archiving procedures • Migrate Glory H: drive to eGCC H: drive • Migrate local data from backup to newly imaged system • Logon and start using eGCC • Submit Help Desk requests for changes and additions • If you don’t have a Work Order created, you don’t have an IT request!

  12. Status of the eGCC Administrative Rollout • How will this happen? • What else needs to happen • Communication to campus • Demos, demos, demos • Communication from campus • Feedback • We need this to be a common goal for the whole campus. • Details, details, details

  13. Status of the eGCC Administrative Rollout • What is next? • We Need You! • Not just to volunteer. We need you to be a part of GCC moving forward. • We need your cooperation. We need you to help us be more efficient. Don’t make us be bureaucratic process pushers, help our processes work. • We need luck. Luck favors the prepared, we have prepared extensively, we need you to prepare with us.

  14. Status of the eGCC Administrative Rollout • What are the biggest worries, concerns that will bust eGCC migration to offices. • lack of sufficient resources • lack of cooperation • unforeseen technical issues • Future technology in jeopardy • Vista for instructional desktops • Improved tech support services

  15. Status of the eGCC Administrative Rollout Help us Help you

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