1 / 6

Freshdesk CTI Connector - An Agent's Personal Experience

Boost your customer service game with Freshdesk CTI Integration. Bring real-time caller data, intuitive controls, and deep insight to your Freshdesk system. Transform every interaction into a success story by delivering superior service, increasing efficiency, and boosting efficiency! Contact us at marketing@novelvox.com<br>

novelvox
Download Presentation

Freshdesk CTI Connector - An Agent's Personal Experience

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. www.novelvox.com Freshdesk CTI Connector: An Agent's Personal Experience

  2. www.novelvox.com Freshdesk CTI Integration: CRM, Made Better Freshdesk CTI Integration is one of the most affordable and straightforward ways to streamline agent experience, and, in turn, transform customer experience. A CTI connector brings the telephony system of your contact center directly to your Freshdesk CRM, bringing seamlessness and convenience in the way you connect with your customers.

  3. www.novelvox.com Benefits of Freshdesk CTI Integration Freshdesk CTI Integration can bring a range of practical benefits to the way you interact with your customers: Enhanced Customer Engagement Efficient Call Handling Improved Reporting and Analytics Boosted Productivity Superior Customer Service Robust Data Security

  4. www.novelvox.com Biggest Library of Cisco Finesse Ready Integration

  5. www.novelvox.com About NovelVox NovelVox is a leading contact center solution provider offering unparalleled value to Cisco, Avaya, Genesys, DialPad, Five9, Zoom and Amazon Connect contact centers through advanced CX solutions ensuring the utmost level of customer satisfaction. The company offers seamlessly integrated and AI-powered solutions to upheave agent and customer experience. With over 300 deployments worldwide, the company provides unmatched and tailored support by modernizing customer service operations with its unified agent desktops, omnichannel solutions, wallboards, and much more. AI-powered bots,

  6. www.novelvox.com About NovelVox NovelVox is among the leading contact center solution provider in the world, having 5 global offices located in the United Kingdom, United States, United Arab Emirates, Kingdom of Saudi Arabia, and India. With more than a decade of hard work in providing best-in-class industry-specific solutions, we have made customers in 16+ countries with 150+ global deployments across many business verticals, including Banking, Telecoms, Logistics & Travel, Healthcare, Government, Education, and Retail. www.novelvox.com marketing@novelvox.com +1 9288645100 NovelVox creates industry-specific Agent Desktops with further optimization option to enable agents to offer personalized experience. The solution results in having meaningful conversations with the customers or citizens.

More Related