Presentation Transcript

1. How SCWOS Can Work For You

   Fred Edora Manager, Performance and Reporting SC Department of Employment and WorkforceEmployment Services Division March 20, 2014
2. My family Winter 2013
3. Biography: Fred Edora Manager, Performance and Reporting Unit, SC Department of Employment and Workforce Wagner-Peyser, WIA and TAA Reporting for South Carolina Technical Support for SC Works Online Services (SCWOS) Education B.S. in Marketing, Miami University of Ohio, Oxford, OH M.B.A., Charleston Southern University, North Charleston, SC Ph.D. student, Career and Workforce Education (Research and Measurement), University of South Florida, Tampa, FL 4 kids, married almost 9 years, 5+ years in SC gov’t Key rule about data: Behind every data point is a human with a background and a story. Use it to your advantage.
4. Today’s Agenda Developing Your Data Strategy Summarizing Your Data What Does That Mean? Defining Terms Data Management Tools in SCWOS Q&A
5. Developing Your Data Strategy How Can SCWOS Work For Me
6. Why am I here? SCWOS has, literally, a massive amount of data! You must have a strategyto tackle the data This workshop isn’t only about the “How” or the “What” or the “Where”, but the “Why” SCWOS Experts, Novices, and everything in between This workshop is for everyone! How can SCWOS work for me?
7. Is this how we feel about data? In other words, do we understand the data that is available to us and how we can use that data?
8. Data is what you make of it
9. Data is what you make of it
10. Why do we need a data strategy?Because there is too much data! One Sunday edition of today’s New York Times has more words, pictures, and data in it than someone back in 1700 would have encountered: In One Week In One Year In Five Years In Ten Years In Their Entire Lifetime
11. Why do we need a data strategy?Because there is too much data! One Sunday edition of today’s New York Times has more words, pictures, and data in it than someone back in 1700 would have encountered: In One Week In One Year In Five Years In Ten Years In Their Entire Lifetime
12. Why do we need a data strategy?Because there is too much data! There is so much information flowing through the Internet that it can fill: 1 million DVDs per day 1 million DVDs per hour 7 million DVDs per day 7 million DVDs per hour
13. Why do we need a data strategy?Because there is too much data! There is so much information flowing through the Internet that it can fill: 1 million DVDs per day 1 million DVDs per hour 7 million DVDs per day 7 million DVDs per hour
14. Why do we need a data strategy?Because there is too much data! Worldwide, 247 billion emails are sent every single day. Of those, how many of them are spam? 30% 50% 80% 95%
15. Why do we need a data strategy?Because there is too much data! Worldwide, 247 billion emails are sent every single day. Of those, how many of them are spam? 30% 50% 80% (approx. 198 billion) 95%
16. Why do we need a data strategy?Because there is too much data! In a 2010 survey, approximately 6% of companies used Social Media tools such as Facebook, Twitter, and LinkedIn for recruiting activities. In 2011, what was the percentage? 24% 52% 65% 89%
17. Why do we need a data strategy?Because there is too much data! In a 2010 survey, approximately 6% of companies used Social Media tools such as Facebook, Twitter, and LinkedIn for recruiting activities. In 2011, what was the percentage? 24% 52% 65% 89%
18. Why do we need a data strategy? One Sunday edition of the New York Times has more words, pictures, and data in it than someone back in 1700 would have encountered in their entire lifetime! 200 million – the number of photos being shared by SnapChatevery single day! There is enough information flowing through the internet that it can fill 7 million DVDs – every single hour of the day! Over 247 billion email messages are sent every day 80% of these messages (around 198 billion) are spam messages There are 30 billion pieces of shared content on Facebook every single day!
19. The Social Media Job Hunt 1 in 3 employers rejected candidates based on something they found online 89% of companies use Social media networks in 2011 (up from 6% in 2010) Source: http://graphs.net/infographics-on-employment.html
20. Why do you need a data strategy? Determining value Relevant Meaningful Accuracy Determining place Situational awareness Participants, staff, governments, partners, training providers Determining need Better focus Better efficiency Better use of WIA/WP/TAA dollars Determining accuracy Can the data you are using be verified? Example – What is the definition of “placement?” Is it the correct way to approach the data?
21. How do we put a data strategy together? Step #1: Determine your current situation, no matter what that looks like Some tools to help: Where are you in the grand scheme of things? The current mission – What can be done to improve or innovate? Where are you within your own data picture? SWOT Analysis
22. Being a data-driven organization! Understand what your specific LWIA, office, program, etc. must do within the next “X” months/days/years Examples: Current action plans, previous performance, current business strategies, etc. Find staff that can use and analyze any kind of data and can look at the data to ask the tough questions, like: Is this the right way to get the data? Does this data make sense? Can we look at the data this particular way? Are we doing something wrong with our data? Are we recording data correctly? Are we interpreting the data correctly?
23. Data Strategy Choices If you were honest, where is your LWIA/Company/Organization on this matrix? Source: Data-centric Strategy & Roadmap http://www.slideshare.net/Dataversity/dataed-online-datacentric-strategy-roadmap-31188793?ref=http://www.dataversity.net/data-ed-slides-data-centric-strategy-roadmap
24. The Retail Business Data Strategy
25. The Retail Business Data Strategy
26. Example: The Government Program Data Strategy
27. SWOT Analysis – Example LWIA
28. SWOT Analysis – For the Jobseeker
29. Summarizing Your Data How Can SCWOS Work For Me
30. Summarizing Your Data Step #2: Take the key points of your findings and summarizing it in a way that others can understand and can take action on
31. Summarizing Your Data GOOD reports on data Are properly vetted Show the sources used Give indications of direction or behavior Provide recommendations Are as bias-free as possible (if an independent report) Can be easily followed BAD reports on data Are vague Have errors (or can be misinterpreted) Conflict with other reports Don’t provide recommendations May be viewed as biased
32. Yes, or No?
33. A Divided Nation
34. A significant jump?
35. 193% of voters back a candidate
36. I really think there’s only 100% of people out there…
37. Maybe we need a class on pie charts…
38. What Does That Mean? Defining Terms How Can SCWOS Work For Me
39. SC Works Online Services (SCWOS) SCWOS is SC’s labor exchange system for WP, TAA, and WIA SCWOS is a great source for data that you need for your data strategy Since almost all DEW staff and many partner staff use SCWOS as the go-to place for workforce data, it is important we all get on the same page with interpreting SCWOS data
40. Definition of a Participant Required data to record participant counts SSN EEO Data (Ethnicity, Race, Disability Status, DOB) Employment/Economic Status at Participation First and Last Name Date of Birth Data is found in SCWOS
41. Services that Commence Participation Self-service or self directed job search Staff assisted job search Comprehensive and specialized assessments Individual or group counseling, career planning, development of an Individual Employment Plan Case Management Short term pre-vocational services Training services
42. Definition of an Exiter A participant who has not received a WIA, TAA, or Wagner-Peyser/VETS funded service for 90 consecutive days Referred to as a soft exit
43. Speaking the time language of WIA Quarter = 3 month time frame Jan 1-Mar 30, Apr 1-Jun 30, Jul 1-Sept 30, Oct 1-Dec 31 Quarter after exit= the quarter after the participant leaves all workforce programs in SCWOS Program Year = July to June of the year indicated PY 2013 = July 2013 to June 2014 PY 2014 = July 2014 to June 2015
44. The Quarter and The Program Year PY 2013 PY 2013 1st Quarter Jul. 1, 2013 to Sept. 30, 2013 PY 2013 2nd Quarter Oct. 1, 2013 to Dec. 31, 2013 PY 2013 3rd Quarter Jan. 1, 2014 to March 31, 2014 PY 2013 4th Quarter April 1, 2014 to June 30, 2014
45. Available Data Sources to use for your Data Strategy SC Works Online Services (SCWOS) SCDEW Labor Market Information (LMI) U.S. Department of Labor Bureau of Labor and Statistics SC Department of Commerce SC Department of Education
46. Data Management Tools in SCWOS How Can SCWOS Work For Me
47. The SCWOS Top 10 Step #3: Use SCWOS and other tools to follow through on your data strategy SC Works Online Services System – https://jobs.scworks.org Data Analysis and Management The following are the Top 10 ways that you can use SCWOS to manage data and to keep up with your participants
48. 10. Understanding the SCWOS Report Structure Many reports in SCWOS are based off of data that is entered into applications, modules, activity codes, and other information record on participants and employers Filters are the same as priorities – The filters you select become the priority in how you want the reports to run in SCWOS Note: Data within SCWOS fluctuates because data in SCWOS is real-time
49. 10. Understanding the SCWOS Report Structure (cont.) If you get data that you aren’t expecting, check the following: The filters you have currently active The local areas that you have selected (data may be available in some areas but not others)
50. 9. Searching for the “deeper stuff” within SCWOS We all know how to search for: Individuals Employers Resumes Job Orders Activities But do we know where to go to find: Labor Market Information? Careers that match up with WorkKeys scores? Career descriptions?
51. 8. Modifying Your Alerts (or teaching your staff to modify them!) Individual Registrant Alerts Job Order Alerts Eligible Training Provider Alerts Workforce Investment Act (WIA) and Trade Adjustment Assistance (TAA) Alerts IEP Alerts Employer Profile Alerts Miscellaneous Alerts
52. 7. Measuring the weight with the Case Load Reports Reports Exited Cases Application Projected End Dates Case Closure Reportable Performance Indicators Assigned Case Load Projected Begin Dates Soon to Exit Cases Active Enrollment Case Closure Employment Active Cases Summary Case Notes
53. 6. WIA Specific Reports WIA On-Line Characteristics Report Use data elements from the WIA application to analyze the characteristics of your participants WIA Follow-Up (Details & Summary) Seeing an overview of the details of the follow-ups based on the filters in the reports screen
54. 5. Employer Reports Registered Employer Reports Job Order Reports Referrals and Referral Results Reports Services Provided Employer Reports Contact Reports
55. 4. Performance Reports Wagner-Peyser9002 Reports Veterans 200 Reports WIA 9090, and WIA 9091 Reports
56. 3. Report Formatting Guess what? You can view reports in many different types of formats! PDFs Excel Worksheets Word Documents TIFF file CSV (comma delimited) Web formatting
57. 2. DEW Custom and Ad Hoc Reports We have the ability to create reports based on what you need! Use the Report Request Form on SCWOS Staff Online Resources However, we will review the request, as the report may already be available Using the Ad Hoc Report Site
58. 1. The Bottom Line – The Summary Reports This is where you go when you want a concise bottom line of the activity that is happening in your area Master Summary (also by LWIA and Office) Detail Master Summary (also by LWIA and Office) Staff Activity Summary Remember, this data is in real-time
59. Conclusions Step #1: Determine your current situation, no matter what it is Step #2: Summarize key findings and explain the information in a way that can be easily understood and where there are specific points of actions that match the strategy Step #3: Use SCWOS and other tools to follow through on your data strategy
60. Questions? Fred Edora Performance and Reporting Manager, SCDEW 803-737-2166 fedora@dew.sc.gov