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System Integration Putting It All Together. Vijay Thadani Director, CES/Bytes & Pieces South Africa, Mozambique, Zambia. Brett Staib Database Specialist, California Department of Public Health – VRDL. Definition.
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System IntegrationPutting It All Together Vijay Thadani Director, CES/Bytes & Pieces South Africa, Mozambique, Zambia Brett Staib Database Specialist, California Department of Public Health – VRDL
Definition • System Integration (SI) is the process of combining hardware and software products to meet key business needs. • CES/Bytes & Pieces integrations • Banking/Financial services • Automotive industry • Hotels • Laboratory Information Systems (LIS)
The System Integration Process • What do you want to achieve in terms of your overall System? • What is your delivery time? • What is your budget? • Make sure you have buy-in • The human factor
System Software • Open Source (Linux) or proprietary (MS, Oracle) • Total Cost of Ownership (TCO) • LIS software/Database software/Reporting • Server operating system • Workstation software • Antivirus, antispam, intruder detection, content filter • Backup and Imaging software • Software licensing issues
System Hardware • Servers • Capacity • Redundancy, File storage • Backup/Disaster Recovery • Tape and disk-to-disk backups and images • Workstations – standard images • Printers, scanners, other peripherals • standard equipment if possible
Network Design and Architecture • Local Area Network (LAN) design • Security issues • Wide Area Network (WAN) design • Inter-site networking • Connectivity and security issues • Internet Connectivity • Selecting ISP • Security issues - firewalls
System Physical Infrastructure • Physical Infrastructure • Cabling (or wireless) • Network components • Security issues • Electrical Installation • Building earth • Generator/UPS requirements • Server room power and cooling
After the Implementation • Documentation • User training • Getting the right Service Level Agreement (SLA) – be proactive not reactive • Single point of contact or multi-vendor SLAs • On-site support • Telephone/Skype support • Remote support • Help Desk software
Questions • Feel free to contact us! • vthadani@bytespieces.com • Brett.Staib@cdph.ca.gov • Thank you for your time.