170 likes | 280 Views
It isn’t just Circulation anymore! . The expanding role of Access Services in academic libraries. An interactive discussion led by Denita Hampton, Stella Richardson, and Karen Glover. A little library humor. Background
E N D
It isn’t just Circulation anymore! The expanding role of Access Services in academic libraries. An interactive discussion led by Denita Hampton, Stella Richardson, and Karen Glover
Background • 2009-Administrative decision to combine Circulation and Reference Services • Combined services task force created • Reference librarians not expected to work on new service desk • Interdepartmental working groups formed • New desk was constructed and services began in the Fall of 2011
Three Phases • Planning • Construction • Implementation • Adjustments
July 2013-Name changed from Access & Media Services to User Services & Technology Support • Includes combined a circulation & reference desk; reserves (print & electronic); media; equipment check-outs; guest computers, and a technology support desk.
Technology Support Desk- Equipment check-out and basic technology support
Stella Richardson Denita Hamptonstella@gatech.edudahampton@gsu.edu Karen Gloverkaren.glover@library.gatech.edu*Library humor provided by Ed Stein and Jeff Stahler.