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Welcome. New Director Orientation. Role of Leadership. Examined different leadership styles Examined how leaders manage their power, authority and responsibilities Examined a generic job description and compared it to their own
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Welcome New Director Orientation
Role of Leadership Examined different leadership styles Examined how leaders manage their power, authority and responsibilities Examined a generic job description and compared it to their own Discussed a variety of organizational charts and discussed differences Discussed issues directors commonly face
Effective Leader • Technical skills – specific to a task, ability to plan and evaluate, lead an activity • Human relations skills – techniques that involve people interaction • Conceptual skills – ability to analyze, anticipate and see the big picture
Successful Leaders Use a Variety of Styles • Democratic • Benevolent autocratic • Consultive • Participative • Laissez-faire • Coaching
Answers • D – 1 • B – 2 • E – 3 • C – 4 • F – 5 • A - 6
Job Descriptions How is the sample different than the one you have? • Job Description format • Essential Functions (Physical, cognitive, visual, auditory & other abilities essential to fulfilling the job) • Titles
Tasks –to delegate or not • Yearly work calendar
Staff Organization • Staff should be organized to accomplish the camp’s mission and goals. • Supervisors (including the director) should have a manageable load.
Rules • Select token and place on Start a New Session • Take turns rolling dice and move clockwise around the board • Follow directions on each space • If a player lands on a color coded space and can answer the question or do the activity correctly (according to the group) they receive a corresponding colored chip. • Receive a chip of your choice when you pass Start a New Session. • Although the goal is not competition but education, the game is over when one person has three chips of each color
Cards OH NO! Draw a card and read aloud Player is director Person on their right plays the other role Role play as though it just happened. Discuss scenario and ask other players for suggestions So What’s it called? If you (A) land on this the player (B) to your right draws a card for him/her B reads the question and the three answers If A answers correctly roll dice and advance If A answers incorrectly answer another question on your next turn. (only fail twice)
Staff Training & Supervision Discussed planning and methods of staff training Shared ways to build a team with returning and new staff Discussed staff supervision and reviewed the role of employer Discussed performance appraisals Review ideas for staff retention
Employment Laws • Title VII Civil Rights Act • Age Discrimination in Employment Act • National Child Protection Act • Fair Labor Standards Act • Occupational Safety and Health Act (OSHA) • Americans with Disabilities Act • Family and medical Leave Act • Veterans Protection/Protection laws • Whistleblower Laws
Recruitment and Hiring • Employment Law • Successes in finding staff • Last minute hires • Replacement staff during the summer
Pre-camp Training • What are the 5 most important topics you want to cover? • Difficult to cover everything • Staff manual and in-service training • ACA standards require some topics to be covered in training or in the staff manual
Learning Styles • Visual learners, verbal learners, learn by reading or doing • “Whole” learners or detail learners • One step at a time • Combination to learn thoroughly Some say that: • “to be a good teacher one must be able to teach the same facts in five different ways”
Methods or Techniques • Group planning and Presentation/lecture • Generating/sharing ideas and Role playing • Observation and Demonstration and practice
Planning Staff Training • Where to begin? • What do staff need to know to be effective? • Who should be involved?
Role of a Supervisor • Teach others to do their job • Delegate responsibility • Evaluate performance and accountability • Improve performance • Deal with problems
Supervision Techniques • Teaching • Coaching • Modeling • Reinforcing • Correcting
Risk Management Identified risk exposures and appropriate methods for handling risks Determined what records need to be kept on a daily basis or as a situation occurs Determined ways to have staff responsible for risk management and health care Discussed handling a crisis or emergency
RISK • Risk is an uncertainty or probability concerning the loss of resources • Risk management plans are systems to identify, evaluate, reduce, or prevent or control the loss of resources
Risk Exposure Categories • Board Exposures (Legal Liabilities of trustees/directors/ owners) • Personnel Exposures (Employment Liabilities) • Program Operation Injury Exposures (Standard of Care liabilities) • General Administration Exposures (Operational financial, or contract liabilities) • Properties/equipment ownership Exposures (property, buildings and equipment liabilities)
Methods to Handle Risk Exposures • Reduce • Retain • Transfer • Avoid
Risk Response Methods • Exposures • Identification • Assessment Risk Management Plan Intervention Crisis Plan Extent of Loss $ Risk Analysis Risk Management Planning Process Transfer Avoid Severity High Reduce Retain Retain Low Frequency High
Crisis Management Who Will Care When I’m Not There?
Crisis Management • Natural Hazards • Natural Disasters • Program Activities • Operation of Facility or Equipment • Behavior of People • Pre-Existing Medical Condition
Media Crisis Management Plan • Are you prepared? (ACA Hotline 800-573-9019) Keep in mind even with the best planning and practice: • The first person on the scene is not likely to be someone trained to handle media • The news media may reach the scene before the authorities • If you are not prepared to talk to the media they will find someone that will
Record Retention & Destruction • What? • Why? • How long?
Camper Development and Behavior Reviewed camper growth and development Determined appropriate and inappropriate behavior for campers Discussed policies on how to deal with problem campers Reviewed need for documentation and communication
Developmental Characteristics • Age groups • Use with staff • Camper or parent panel
Behavior Staff experience to: • Reinforce good behavior • Deal with inappropriate behaviors • Prevention • Intervention • Consequences • Documentation
Inappropriate Behaviors Lying and Thievery Samples Bullying • Dynamics (Haber) • 12 Goals • Communication log and incident reports