80 likes | 160 Views
Development and implementation of IT in the work of courts. Objective Courts should have well-functioning business support that enables effective work and contributes to high quality. Strategy Provide user-friendly and effective technical assistance (judicial and administrative)
E N D
Objective Courts should have well-functioning business support that enables effective work and contributes to high quality Strategy Provide user-friendly and effective technical assistance (judicial and administrative) Manage and develop support Promote the use Ensure that systems are secure Operational Support-priority development area
A case and task management system for all courts It should be used for Registration of case Distribution of cases Document production – (Word) templates Booking of meeting / facilities / equipment - calendar function Produce documents Statistics collection Integration between agencies Recording of audio and video A computerized system
Any computerized system • Support all employees in the court • Judges • Law clerks • Secretaries • Ushers • Telephone operators • Receptionists • Administrators, etc
It should support both current and future ways of working (”don’t add asphalt to the path”) The development should begin with a general description of the courts' work processes (representatives from all types of court Methods in the development of a computerized system • Try to generalize and relate to all types of court
Methods …. • Select a number of pilot courts for the various processes • Seminars and workshops with mixed categories of staff • Development in stages • Deployment in stages
Management of Vera • Ways of receiving change proposals • Coordination in the respective court • Proposals sent to the …. • Proposals should be recorded in the intranet - visible to all users • Users can follow what happens to the proposals • A way of prioritizing (reference group)
How to see to that the system is used in every court in the most efficient way? • As part of introducing the project • Follow-up visits • Lessons-learned workshops • Consulting • Meetings with all court presidents • Offer of routine and skills inventories • Seminars for various groups of users • Recurrent training for local teachers and systems administrators