BAE SYSTEMS, Submarine Solutions Ian Mitchell Head of Assurance (Quality)

1. BAE SYSTEMS, Submarine Solutions Ian Mitchell Head of Assurance (Quality)

2. Agenda • BAE Systems competency model • Professional development vocational training • Professional development experiential

3. From “the guru’s” viewpoint…………………! Training is for dummies!!!!! Homer J Simpson – Famous Nuclear Engineer

4. From “the guru’s” viewpoint…………………! “Process and Procedure are the last hiding place of people without the wit and wisdom to do their job properly.” David Brent – Iconic Management Consultant

5. From “the guru’s” viewpoint…………………!

7. WHAT does the business Unit / Operating group where I work, do? HOW do I personally operate effectively? QUADRANT 4 Business Understanding QUADRANT 1 Personal Effectiveness QUADRANT 3 Core Functional Contribution QUADRANT 2 BAE Systems Understanding HOW do I contribute Functionally? HOW does the BAE Systems business operate? BAE SYSTEMS 4 Box Competency Model Professional Competence

8. CQI Vocational Training Academic Education – CQI Centres MSC CTQP1 CTQP2 CIQ DIQ + + ACQI Internal auditor* MCQI FCQI CQMP Qualification 5 years experience Quality Professional Development – Quadrant 3

9. CTQP 1 for quality practitioners • Two 3-day training modules looking like this: • CTQP 1 Training pack one • Quality fundamentals and creating a customer–focussed culture (1 day) • Process design and performance improvement (2 day) • CTQP 1 Training pack two • Root cause analysis (2 day) • Quality tools and techniques for improvement (1 day)

10. CTQP 2 for quality practitioners • Two 3-day training modules looking like this: • CTQP 2 Training pack one • Quality planning (1 day) • Managing customer and supplier relationships (1 day) • Cost of quality - methods & benefits (1 day) • CTQP 2 Training pack two • Understanding variation (1 day) • Managing Quality (2 day)

11. CQI Vocational Training Academic Education – CQI Centres MSC CTQP1 CTQP2 CIQ DIQ + + ACQI Internal auditor* MCQI FCQI CQMP Qualification Experiential portfolio/QDY 5 years experience Quality Professional Development – Quadrant 3

12. Our Ten Core Quality Competences Introduction to Quality Management. Quality Tools and Techniques for Improvement. Planning to meet Customer/ Stakeholder Quality Requirements. Management Systems, Regulation and Standards Process Management. Management Review and Factual Decision Making. Product/Service, Validation and Verification. Supplier Quality Management - Evaluations, Approvals and Relationships. Audit and Investigation. Management of Non Conformance. QUADRANT 3 Core Functional Contribution HOW do I contribute Functionally? Quality Developing You – The Centre for Performance Excellence Framework

15. Planned Visits Internal Course Reading Discussion Groups Secondments E-learning Workplace Training Seminars Shadowing Mentoring Research Deputising ? What style/size/colour suits you = what is your preferred learning style? Placements External Course Computer Based Training Media Coaching Benchmarking “Quality Developing You” development solutions Just like shoes – everyone has a preferred style & colour, plus one size doesn’t fit all. Development solutions are very varied taking into account people’s preferences - just think made to measure for comfort and ease of use!

16. Any Questions?