Customized Net Conference powered by Cisco-WebEx

1. Customized Net Conference powered by Cisco-WebEx T26 Enhancements

2. Productivity Tools WebEx One-Click WebEx Hosted Replay Enhancements Reassign Network-Based Recordings Limited Editing of recordings Select WebEx panels to include in playback  Video Now 6 Video windows with Multi Point Video Site Admin bandwidth control Center-based Enhancements Customized Net Conference powered by Cisco-WebEx T26 Enhancements Overview

3. Customized Net Conference powered by Cisco-WebEx T26 Center-based Enhancements • Event Center • Upload documents on event info page • Email Template Enhancement • Training Center • Edit Recurring Sessions • Alternate Host • Testing Enhancements • Enhanced Registration and Scheduling • Support Center • Browser-less Console • Meeting Center and Training Center • PPT Speaker Notes

4. Customized Net Conference powered by Cisco-WebEx Productivity Tool Enhancements • WebEx Productivity Tools are now a more visible to allow easier and quicker access to the WebEx service from your desktop • Once installed WebEx One-Click becomes available from the following options: • WebEx One-Click preloads your user credentials including: • URL • Login Name • Password

5. Customized Net Conference powered by Cisco-WebEx Streamlined Join Process • Reduce the number of steps needed to join a meeting and required data entry • Meeting Info and Join pages are combined into one page • Frequently used information such as name and email is automatically prefilled • Meeting password not required when joining from an email link • Faster, easier call back process • Remembers previously used numbers • Option to select phone numbers stored in My Profile

6. Customized Net Conference powered by Cisco-WebEx Redesigned Welcome and Meetings Pages • Quickly find the right meeting • Easier view of past, current and future meetings • Display “Today’s Listed Meetings” on the Welcome page • New calendar layout in My Meetings page • Highlights meetings in progress

7. Customized Net Conference powered by Cisco-WebEx Enhanced: WebEx Hosted Replay WebEx Hosted Replay • Easier editing and management of recordings • Reassign WebEx Hosted Replays • Limited Editing of recordings – remove unwanted dead time at beginning and end of recordings • Select WebEx panels (Chat, Q&A, Video, Polling, etc.) to include in playback 

8. Customized Net Conference powered by Cisco-WebEx New! PowerPoint Notes Panel • Deliver expert presentations • Allows presenter to privately view Microsoft® PowerPoint® notes as a panel while sharing

9. Customized Net Conference powered by Cisco-WebEx Video Enhancements • Personalize your web meeting experience and enhance privacy • Supports up to 6 Video Windows (instead of 4) • Enhanced video privacy • Stop/send video button • View video enabled attendees • Set maximum bandwidth control at the Site Admin and the Host level

10. Customized Net Conference powered by Cisco-WebEx Event Center Enhancements • Email Enhancements • Create quality email invitations and bring more attendees to your events • Three new customizable HTML email templates with preview ability • Send incremental attendee invitations, up to 10,000 emails per send • Upload CSV files directly from the event scheduler • Registration Enhancements • Gather more input from your attendees prior to the event • Customize your content based on feedback • Flexible, easier creation and management of custom registration questions • View and arrange questions when creating registration forms • Enable registration as event is taking place

11. Customized Net Conference powered by Cisco-WebEx Event Center Enhancements • Integrated Event Enhancements • Make greater impact at each touch point • Present relevant content such as fliers, press releases, product info, and more • Upload most common document types (Microsoft documents, PDFs, etc.) in the Event Information page • Post Event Survey Enhancements • Reach your lead goals • Better understanding your attendees • Improve your events by gathering event feedback • Customize post event HTML survey and save survey as a template • Upload header and footer images and preview the survey • Survey can be launched after a live or recorded event • Link results to Attendance, Attendee History and Event Recording Reports

12. Customized Net Conference powered by Cisco-WebEx Sales Center Enhancements • In-Meeting Enhancements • Gain control over your meetings • Allow your sales experts to join your meetings at any time • Allow sales team members to join a meeting without login • Set attendee privileges to hide attendees list • Meeting Reporting Enhancements • Improve sales process with greater visibility into all meeting activity • Export meeting detail reports • Group join data in meeting report • Detailed view of meeting report • Aggregate sales manager report views

13. Customized Net Conference powered by Cisco-WebEx Training CenterTesting Enhancements • Testing Enhancements • Increase the flexibility of test delivery to external audiences • Enhance the learning process • Simplify the testing process for students • Test without enabling Registrations • Allow students to take tests multiple times • Send timely information to host & attendees via emails • Autosave test responses • Add tests from the Scheduler

14. Customized Net Conference powered by Cisco-WebEx Training CenterEnhanced Registration and Scheduling • Registration and Scheduling Enhancements • Provide more flexibility in the registration process • Simplify the scheduling process • Allow attendees to waitlist or cancel a session • Show the status of session registrations by indicating when sessions are full • Auto-delete a session after it ends • Send up to 3 customized reminder emails. • Edit time/date of a single recurring session • Calendar for scheduling ease • Assign Attendees or Presenters as Alternate Host when inviting them to the session • Reporting Enhancements • Improve your ability to analyze and measure learning performance • New reports and enhancements to existing Site Administration, Registration and Usage reports. • New Site Admin Reports: • Registration List • Recorded Sessions Access Report: • Training Report by Attendee • Coupon report • HOL computers reserved report (available under Hands-On Lab Admin) • Enhanced reports for fee-based sessions

15. Customized Net Conference powered by Cisco-WebEx Support Center Remote Support: New CSR console • New CSR Console • Better utilization of screen space • Fast start w/o the browser • New Customer Support Representative (CSR) user interface • Both user interfaces available to customers, can be configured in Site Admin

16. Customized Net Conference powered by Cisco-WebEx Support CenterRemote Support: Chat • Chat Enhancements • Faster connection • Shorten response time HTML Chat allows customers to join a Support Session and chat with CSR without having to download the client • Full client is downloaded when CSR initiates Desktop Share, File Transfer, Video, etc. • Chat Phrase Library supports reusable chat phrases • Chat transcript is available to the user & CSR • Complete chat logs are available as part of the reports

17. Customized Net Conference powered by Cisco-WebEx Support CenterWebEx Hosted Replay forRemote Support & Remote Access • Enhancements • Easily record your Remote Support and Remote Access sessions • Select the option in the Floating Icon Panel to start recording • Auto-Recording can be set at the Site Admin level • Link to WebEx Hosted Replay session available in Remote Support and Remote Access reports

18. Customized Net Conference powered by Cisco-WebEx Support CenterRemote Access Enhancements • Improved User Interface • Remotely manage a large number of unattended computers • During the silent installer process, if a computer name already exists, then add a suffix to the computer name

19. Customized Net Conference powered by Cisco-WebEx OS/Browser/Media Player Support • Ubuntu 6.1 Linux • Microsoft® Windows Media® Player 10/11 • The following support are already part of WBS25 • Microsoft WindowsVista® • Internet Explorer® 7 • Firefox 2 • Microsoft Office 2007 • Solaris (x86)

20. Customized Net Conference powered by Cisco-WebEx WebEx is available in multiple languages • English • Spanish • French • German • Japanese • Chinese (Simplified and Traditional) • Korean • Swedish • New! Portuguese