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Leading People and Organizations Through Change

Leading People and Organizations Through Change. Betty Stallings, President Building Better Skills. Aspects of Change. Voluntary or Involuntary Intensity Duration Significance Ambiguity . Stages of Change. Endings Transitions Beginnings Beyond Beginnings. Loses Gains.

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Leading People and Organizations Through Change

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  1. Leading People and Organizations Through Change Betty Stallings, President Building Better Skills

  2. Aspects of Change • Voluntary or Involuntary • Intensity • Duration • Significance • Ambiguity

  3. Stages of Change • Endings • Transitions • Beginnings • Beyond Beginnings

  4. LosesGains Loses and Gains in Change

  5. Threat typesOpportunity types Negative about change Positive about change Focuses on the loss Focuses on gains Less self-confident Confident Can’t tolerate ambiguity Accepts uncertainty in life Low tolerance of stress Handles stress well Defends against negative Activates coping mechanisms when feelings in change negative feelings arise Threat and Opportunity Personalities

  6. Denial . Disorientation . Worry/Fear . Anger . Bargaining . Sadness Realignment Hope & Excitement Action Planning Internal Exploration Acceptance Emotional Process of Change

  7. Effective Organizational Change Ch = (D×M×P×T) > C • Ch = Change will be successful when: • D = Dissatisfaction with Status Quo • M = Proposed new Model • P = Planned Process for change • T = Trust in change agent • > = Greater than • C = Cost (losses) to individuals & groups

  8. Roles in Managing Change The Authorizer – The person whose authority to approve of the change makes the change legitimate in the organization’s life. The Change Manager – The person who is responsible for seeing that the change effort is successful (is accomplished on time and within budget) The Change Advocate – The person who would like to see a change made but cannot authorize it and who may or may not manage it once it is authorized The People Impacted by the Change – The people who find their behavior, relationships or work impacted by the change. These may or may not be all of the people listed above.

  9. Involvement in decisions that impact people Effective communication creating understanding Empathy Vision Feeling of dissatisfaction of status quo Recognition for those who support change Keys to Successful Change

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