1 / 62

Welcome

CSR . Muraleedharan.V.R Lecturer,RTTC,TVM. What is CSR?. Customer Service Representative.System used for service creation and management.Billing information management .Front-end CSRs (managed by Sr.TOAs)and Back-end CSRs (managed by JTOs).All CSRs Termin

palti
Download Presentation

Welcome

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


    1. Welcome

    2. CSR Muraleedharan.V.R Lecturer,RTTC,TVM

    3. What is CSR? Customer Service Representative. System used for service creation and management. Billing information management . Front-end CSRs (managed by Sr.TOAs)and Back-end CSRs (managed by JTOs). All CSRs Terminals are connected to the Remote Billing Servers through 2MBbps stream and a 2B+D link.

More Related