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The Vital Link with the NHS. Dr Anthony C. Marsh QAM SBStJ DSci(Hon) MBA MSc FASI Chairman Association of Ambulance Chief Executives Chief Executive Officer West Midlands Ambulance Service NHS Foundation Trust & East of England Ambulance Service NHS Trust.
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The Vital Linkwith the NHS Dr Anthony C. Marsh QAM SBStJ DSci(Hon) MBA MSc FASI Chairman Association of Ambulance Chief Executives Chief Executive Officer West Midlands Ambulance Service NHS Foundation Trust & East of England Ambulance Service NHS Trust
How Can We Improve Practice and Patient Experience? • Staffing • Quality • Use of Technology
How Can We Improve Practice and Patient Experience? Staffing • Training • Qualifications of Staff • Job Titles • Clinical leadership • Mentors/Supervision • Continuous Professional Development
How Can We Improve Practice and Patient Experience? Quality • National Standards for Clinical Skills • Public Safety and Confidence • CQC Inspection arrangements
How Can We Improve Practice and Patient Experience? Use of Technology • Data Tracking • Mobile Data Terminals • Electronica Care Records • Modern Equipment & Vehicles
Thank You • Any Questions?