Thriving in the Era of Collaboration

1. Beyond 2010… Thriving in the Era of Collaboration Brad Wheeler Indiana University © Brad Wheeler, Creative Commons Attribution 3.0

2. Tomorrow Today IT Services Special Common

3. Tomorrow Today IT Services Special Fast Digital Networks Common

5. Zayo Bandwidth Inc. and I-Light awarded $25M Broadband Stimulus Grant 18-Feb-2010 Connect 21 Ivy Tech Campuses to I-Light

6. Networks Enable Collaboration

7. What is your campus strategy in this age of networks?

8. “…to achieve sustainable competitive advantage by preserving what is distinctive about a company. It means performing different activities from rivals, or performing similar activities in different ways.” Porter, 1996

9. But….

10. Sustainable Competitive Advantage? …Higher Ed?

11. Education and Research Our industry is different…but is our behavior?

12. Competitive Strategy: “The essence of strategy is choosing to perform activities differently than rivals do.” The essence of collaboration as strategy is choosing to perform activities similarly to partners…and driving down costs via leverage.

13. What is Collaboration?

14. EDUCAUSE members are prolific writers regarding collaboration

15. An Unnatural Act

16. “Collaboration is not he same as cooperation. Collaboration requires alignment around a common goal. Collaboration is about doing something together. Collaboration only lasts as long as the alignment around common purpose lasts.” James Hilton, U. of Virginia

17. To “co – labor”

18. Domains for Collaboration Value $$ Challenge Slope of Retreat Individuals Departments Schools Campuses Institutions

19. Experience Yields Improvement Value $$ Challenge Individuals Departments Schools Campuses Institutions

20. Why Collaborate?

21. “Our academic leadership is increasingly embracing the notion of coordinating business objectives and leveraging resources with other institutions and within our own university. The maturity of community source governance, the stream of Kuali deliverables, and the stature of the community members all contribute to this. It really does represent a breakthrough, not just for Kuali, but as a way of thinking…” Ted Dodds, University of British Columbia

22. “In the process of [HathiTrust] collaboration, participants are forced to solidify their own institutional goals… Bringing UC point of view to the table has involved examining our own goals.” Heather Christenson, U. of California

23. The New Normal

24. Essential Tool for the New Normal • Achieve more… • Serve our mission… • Favorable economics (over time)… • Align institution to external environment…

25. Leverage $ $ $ $

26. 2 + 2 = 3 ?2 + 2 + 2 + 2 = 5 ? Collaboration Math John Norman, U. of Cambridge

27. “The aspect of the Kuali Community that Colorado State University is perhaps most grateful for is the team of exceptional technical folks who assist one another with problems and issues, on what seems almost a 24x7 schedule. We are MUCH stronger together than apart, and we have observed the expertise of the group steadily spiral upward as a result.” Patrick Burns, Colorado State U.

28. Co-Laboring towards the Meta-university

29. Charles M. Vest President Emeritus, MIT “…we are seeing the early emergence of a meta-university – a transcendent, accessible, empowering, dynamic, communally constructed framework of open materials and platforms on which much of higher education worldwide can be constructed or enhanced.” EDUCAUSE Review, May/June 2006, p. 30.

30. Meta-university Collaborations c PUBLICKNOWLEDGE PROJECT c c c c Journals Library Books Textbooks Learning Administrative Networks enable new coordination models … …for aggregating resources to achieve goals (Just to name a few…)

31. Charles M. Vest President Emeritus, MIT “The meta-university will enable, not replace, residential campuses, especially in wealthier regions. It will bring cost-efficiencies to institutions through the shared development of educational materials. It will be adaptive, not prescriptive.” EDUCAUSE Review, May/June 2006, p. 30.

32. Working in the Collaborative Era

33. Redefined Higher Ed Ecosystem Academic and Commercial Participants

34. e.g. Kuali Commercial Affiliates

35. Collaboration Begins at Home

36. IT Services ? ? Trust Trust Edge Edge Leverage

37. IT Services Trust Trust Edge Edge Leverage The Extended IT Team

38. IT Governance “Specifying the decision rights and accountability framework to encourage desirable behavior in using IT.” Weill & Ross, (2004) IT Governance, HBS Press.

39. Decision Types Styles IT Principles ITArchitecture IT Infra- structure Strategies Acad/Admin Application Needs IT Investment Academic/Admin Monarchy CxO Officers IT Monarchy IT Professionals Feudal Campuses,Schools,Dept Federal Power Decides Duopoly IT + Campus/School/DeptAgreement Anarchy IT Governance Matrix © MIT Sloan CISR IT Governance (2004)HBSP Adapted for Higher Ed = IU = Best Corporate Performers

40. Decision Rights Input Rights Enablement Empowerment Accountability Framework

41. An IU Example

42. “Hence the next IU IT Strategic Plan should be a plan to develop the pervasive use of IT to help build excellence in education and research in all disciplines, in administration, in IU's engagement in the life of the state, across all campuses, and in collaboration with IU's key partners such as Clarian Health and institutions of higher education in the state. The plan should sustain IU's leadership in services and infrastructure, while maximizing how these are leveraged to build excellence in education and research. And the plan should attempt to take into account the impact of the new waves of technology innovation in education and research based on the best predictions and analysis that can be developed.” Charge from President McRobbie IT Timeline Empowering People Adopted First IU ITStrategic Plan Adopted 2nd IT PlanCommissioned 2009 2014 1998 2010 Implementation  Implementation  2008 • 15 Recommendations • 72 Action Items

43. April 2010 Bradley C. Wheeler Vice President, Chief Information Officer and Dean RESEARCH TECHNOLOGIES Craig A. Stewart Associate Dean LEARNING TECHNOLOGIES Anastasia S. Morrone Associate Dean COMMUNICATIONS and SUPPORT Sue B. Workman Associate Vice President

44. April 2010 RESEARCH TECHNOLOGIES Craig A. Stewart Associate Dean 121 Applications Life Sciences Systems Visualization Biomedical Applications High Performance Applications Advanced Visualization Lab Research Storage Computational Biology (CCC) Visualization & Virtual Reality Core Services Open Science Grid High Performance Systems Statistical & Mathematical Computing IUSM Advanced IT Core Research Scientist & Artist Digital Library Program Technology METACyt Digital Arts & Humanities Institute Data Capacitor Online Research Support & Training Projects & Services Committee on Institutional Cooperation Scientific Programming Digital Library of the Commons Newton Chemistry TeraGrid Site Lead

45. X X X X X X X X X X Cloud Computing

47. Above-Campus ServicesShaping the Promise of Cloud Computing for Higher Educationby Brad Wheeler and Shelton Waggener Illustration by Randy Lyhus ©2009 EDUCAUSE Review, Nov/Dec 2009

48. Above-Campus Sourcing Models • Commercial Sourcing • Institutional Sourcing • Consortium Sourcing IaaS PaaS SaaS

49. Observations on Collaboration

50. Collaboration Essentials • Goal alignment • Values alignment • Temporal alignment • Talent alignment • Governance clarity (input/decision rights) • Problem solving alignment