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NGO workforce development

NGO workforce development. Blueprint II. Outcomes-oriented population with life course approach Systems of care: people-centred, timely, responsive and relevant. Strengthening the Workforce. Sufficient numbers Appropriate capabilities Reflect population

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NGO workforce development

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  1. NGO workforce development

  2. Blueprint II • Outcomes-oriented population with life course approach • Systems of care: people-centred, timely, responsive and relevant

  3. Strengthening the Workforce • Sufficient numbers • Appropriate capabilities • Reflect population • Appropriate education,training& supervision • People are valued & supported • Jobs are rewarding

  4. Competencies • Working in partnership with service users & whanau • Cultural competence • Wellness planning • Brief psychological therapies or MI • Trauma informed service delivery • Work collaboratively

  5. Priorities – some themes • Enhancing understanding of service user perspective – service user led training • Co-existing problems- mental health, addiction, intellectual disability • Building capability to respond to physical health issues • Supporting self management & recovery

  6. Priorities – some themes • Support for work, housing, social inclusion • Use of information • Measures for quality and productivity • Embed Let’s get real • National workforce plan

  7. The next wave - 2020 • Doubling demand 30-40% increase in resource • Prevalence for mh not necessarily increase yet likely for addiction • Double access to more balanced mix of population

  8. What’s ahead • Workforce centres • Joint planning • Specific population activities

  9. How do we do this? • Identifying opportunities for shared work • Context of organisational development • Why, what and how? • Opportunities for collaborating and partnering • National, district and local approaches

  10. SharedInformation SharedResources SharedWork Informal meetings e.g. web exchanges Irregular exchange of practices Autonomy retained Getting together on common interests Formal e.g. face-to-face meetings Regular exchange of staff, info, practices Autonomy reduced Getting together on common projects Sharing on a regular formal basis Regular exchanges & specific undertakings Autonomy further reduced Working together on shared projects Collaborating Continuum Coexistence Communication Cooperation Co-ordination and Collaboration Partnership Self Reliance SharedResponsibility Formal partnerships Working together to common goals Shared policies & or practices and work plan Shared risks and benefits Balancing organisational and partnership interests No formal communication Policies & services developed in isolation Autonomy emphasised May have common concerns Adapted by Trish Hall, Thought Partners from: Eppel, E.; Gill, D.; Lips, M.; Ryan B. (July 2008). Better Connected Services for Kiwis. Institute of Policy Studies, Victoria University of Wellington.

  11. Mid Central approach

  12. Workforce planning • Right people • Right time • Right place • Doing the right thing • Promote natural supports

  13. How do we develop our workforce and services? • Plan future services • Analyse current workforce • Workforce competencies • Assess future workforce • Recruitment and retention • Organisational development • Labour markets • Education and training supply • Address gaps in research and evaluation

  14. What do we have? • PRIMHD information • KPI information • Outcomes measurement tools • Let’s get real • Evaluation data & information • Service user and staff satisfaction survey • Stakeholder feedback

  15. What doesn’t get measured doesn’t get managed

  16. What will success look like…? • Let’s get real • Rising to the Challenge • ………..

  17. Strengthening the Workforce • Sufficient numbers • Appropriate capabilities • Reflect population • Appropriate education,training& supervision • People are valued & supported • Jobs are rewarding

  18. Competencies • Working in partnership with service users & whanau • Cultural competence • Wellness planning • Brief psychological therapies or MI • Trauma informed service delivery • Work collaboratively

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