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WORKING WITH PARTNERS FOR HEALTHY PEOPLE

WORKING WITH PARTNERS FOR HEALTHY PEOPLE. Out of Hours Support and Guidance. Nicola Payne and Lisa Hodgkinson NEMS Health Partners. Communicating with Urgent and Emergency Care Services. Nicola Payne @payneo88 & Lisa Hodgkinson @lhodgkinson4778. 556 Registered services

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WORKING WITH PARTNERS FOR HEALTHY PEOPLE

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  1. WORKING WITH PARTNERS FOR HEALTHY PEOPLE Out of Hours Support and Guidance Nicola Payne and Lisa Hodgkinson NEMS Health Partners

  2. Communicating with Urgent and Emergency Care Services Nicola Payne @payneo88 & Lisa Hodgkinson @lhodgkinson4778

  3. 556 Registered services • 24,000 workforce • 4,800- care home residents • CCGs • Acute hospital trusts • Community health providers • Ambulance service • Local authorities • GPs

  4. NEMS Project • Current service provision • Data • Escalation plans • Secondary care • Professional relationships • End of life care • Nursing vs resi home • Communication • Training • Research opportunities

  5. SBAR + D • Communication tool • Developed by US military • Used across healthcare • https://improvement.nhs.uk/documents/2162/sbar-communication-tool.pdf

  6. Deterioration

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