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Welcome. Dial in: Conference Line #: 1-877-885-3221 Passcode : 5775274 To mute and unmute your line, press * 6. Feel free to use the chat function to share thoughts or questions. . Agenda. Welcome and Roll Call Check In Case Study and Tips: Events
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Welcome Dial in: Conference Line #: 1-877-885-3221 Passcode: 5775274 To mute and unmute your line, press *6. Feel free to use the chat function to share thoughts or questions.
Agenda Welcome and Roll Call Check In Case Study and Tips: Events Tips: Interns and Social Media Support Update on Microgrants Next Steps
Check In What did you try coming out of the last webinar? What worked? What didn't? Please type your responses into the chat.
Case Study:Texas Advocacy Toolkit Contents: • Links to Medicaid expansion petition, “Thunderclap,” and visuals • Partner’s “share your Medicaid story” resources • Example tweets & hashtags (#Advocate4Medicaid, #TxMM) • Example FB posts
Online Materials with Consistent Branding Case Study:Texas Used similar colors and images to make materials recognizable, cohesive.
Case Study:Texas Collaboration Before, during, & after event, worked with dozens of groups to get out the ‘Texas Medicaid Matters’ message! • Shared efforts involving: • Online event promotion (email, FB, Twitter) • Live tweeting • Interacting with audiences during event
Sharing Images & Info Post-Event Case Study:Texas • Thunderclap • Infographic • “Testimonial-style” photos
Case Study:Texas Measuring Impact • From 11 event-related FB posts on the KidsWellTexas page, we: • received 204 likes • 131 shares • 10 comments • 14 new pages likes
Get Organized • Goals/KPIs/Tracking • ID Champions/Support • The Perfect Hash Tag • Event Management • Hybrid • Virtual • Editorial Calendar • Before • During • After Integrates with FB Page
Don’t Forget Traditional ChampionCultivation “It is easy to set up and you know people tweet. But the downside from being one-up opportunity – you don’t get tweets throughout the day.” – Paul Young, charity:water
Use Social Media To Build Excitement and AnticipationClear Call To Action
Conversions Track conversions for petitions, donations, email sign-ups so you know what your conversion rate is ….
Set-Up Trackingand Measurement for Hashtags • Track who used the #hashtag and mentions. • Identify what sample tweets worked best.
During the Event • Hybrid: At the offline event, share what’s happening online with live tweeting or streaming • Virtual: Use chat clients and have a moderator or webinar
Hybrid: Live Tweeting and Streaming • Pre-schedule mundane stuff • Live tweet the rest • Keep conversation going • Pay attention • Use rich media • Link back to earlier tweets • Follow others at event • Keep search on hashtag going • Curate/document as you go
Hybrid: Offline/Online Connections Twitter Fall
HybridSignage Twitter Fall
Hybrid: Audience Interaction http://www.google.com/moderator/
Tips for Working with Interns Recruit on social channels Make it a team effort led by the intern Make training part of the assignment Give interns a safe place to talk internally Lean on interns for learning the tools Reverse mentoring
Tasks for Interns • Account Creation/Customization • Social Media Research, Benchmarking, Influencer Research • Template Creation • Social Media Monitoring Reports • Blog Drafts or Research for Blog Posts • Post Videos • Repurpose Content for Facebook • Answer Comments on Facebook • Create Lists on Twitter • Write and Schedule Tweets • Collect or Visualize Measurement Data
Next Steps What action step will you commit to trying between now and the next call? Type your responses into chat and we’ll ask you to unmute (*6) to share.
Thanks! The next webinar is scheduled for: Tuesday, April 23, 2013 2-3pm ET/11am-12pm PT Please contact your Spitfire coach if you have any questions about today’s presentation.