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Serving the World

and celebrating diversity!. Serving the World. It’s all about inclusion and serving…. …Different Languages …Different Cultures …Different Abilities. Foreign Languages & Multiculturalism. ciao!. Bonjour!. こんにちは. สวัสดี. مرحبا. ahoj. Guten Tag!. Hello. 哈羅. hej. merhaba. Olá. szia.

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Serving the World

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  1. and celebrating diversity! Serving the World

  2. It’s all about inclusion and serving… …Different Languages …Different Cultures …Different Abilities

  3. Foreign Languages & Multiculturalism ciao! Bonjour! こんにちは สวัสดี مرحبا ahoj Guten Tag! Hello 哈羅 hej merhaba Olá szia Hallo 라고 말하기

  4. Tips for Serving Spanish Speaking Patrons • Don’t hide it! Libros en español • Partner with Schools • Family liaisons • Parent/teacher conferences • Once is not enough • Review Fine Policies

  5. Foreign Language Resources Spanish Language CSLP Videos Mandarin Chinese French Spanish German Dutch Swahili Norwegian Storytimes Bookmarks Craft projects Games Letters to parents Marketing Materials Reproducibles

  6. Multicultural Resources Toolkits Websites Booklists

  7. Serving Diverse Abilities

  8. Promoting Inclusion Reach Out… Create news releases and flyers which state “children of all abilities are welcome.” Developmental Disability Agencies (DDAs) School Counselors and Family Liaisons Educate… All staff should be aware of your policy and be actively promoting to patrons.

  9. Programming for Inclusion Adapt… Expectations – lower reading levels or listening to someone read aloud Time offered – after hours group for those who struggle with noise or too much activity Staffing ratio during groups Length of program Flexibility can often make the difference!

  10. Resources for Serving Individuals with Disabilities • Libraries and Autism website • Special Needs Communication Guide • Programming Strategies that Work • Customer Service Tips • Association of Specialized and Cooperative Library Agencies • Toolkit on access issues • Center for Early Literacy Learning • Practice Guides with Adaptations

  11. CSLP Website

  12. Final Thoughts and Ideas What are you already doing? What is working and what isn’t? What are your challenges?

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