Digital Transformation …

1. Digital Transformation … Better Business through Improved Operations

2. Return on Investment- 135% *Study done by Deloitte for one of Newgen Customers

3. Exception- Missing Documents Digital Transformation OmniScan Phase -1 Physical Document Secured Storage OmniDoc Server Scanned Documents along with Indexed Data is Uploaded to OmniDocs (Document Management System) Newgen Enterprise Scanning Solution Scanned Document Phase -2 Approval Monitoring, Tracking & Reporting Verify Document Email Document Approval Online Archival Physical Document Discrepancy Resolution Approvals for Scanned Documents along with Exception Handling (Omni Flow) & Monitoring (BAM)

4. Newgen Overview Offices • Products in Enterprise Content Management, Business Process Management and Customer Communication Management. • No 1 in India. • Global footprint in 50 countries • 1200 people strong 20 years old organization • 40 Patents for its own products India USA Canada UAE Singapore 2011 Wave Report for DOCCM (Document Output for Customer Communication) BPM and ECM MQ recognition 2011 Market Share Report DecisionMatrix for BPM, 2011“Top 3 Value for Money BPM Vendor” 2011 Market Share Report 2013 Global Software Leaders Report

5. Some of Our Prestigious Customers Banking & Finance Insurance BPO & Shared Services Telecom Others

6. Common Thoughts on top of your mind Optimize Channels, Maximize ROI Acquire & retain Customers, Customer Life time Management Tap Hidden Market Potential, Deploy Revenue Generating Services. Growing Customer Expectations, Customer Loyalty Boost Retention rates, More Personalized Services

7. Risk of damage or loss, when files are physically moved between locations Uniform Distribution of work Pain Areas – Process Management Exception Handling Leakage of Information & Duplication Costs Real Time Monitoring (Current status of data or resources)

8. Newgen Product Suite

9. Advantage of Digital Transformation As Is Process Digital Transformation Value Adds Executive at Branch Visibility at Head Office Fill in Forms/Generate Document Index the documents Send Physical Files to Centre Documents scanned and uploaded Exceptions handled at this stage Reduction in Turn Around Time Head Office Image Assisted Data Entry Automatic escalations Check documents for Completion Courier documents to Central Head Office Parallel Routing Verification becomes easier Images sent to Central Head Office No Physical movement for resolutions Rule based Routing Validations & Checking the details Approval Process Exception Management Can view electronic images for reference Process Process Monitoring Automatic Document Archival Update the Process Online Automatic Archival of Documents Initiate the Process Manual Document Handling SLA Management

10. Newgen Phase I Solution Approach

11. End To End Newgen Solutioning –Phase I Scanning (OmniScan) Powerful Document Scanning Support & Simplified integration with DMS and Workflow solutions Archiving (OmniDocs) • Centralized Conceptual Document Repository with various operations • & • Secured User & Rights Management Physical Tracking Of Documents (RMS) Physical Document Tracking with Retention and disposition Policies & Ensuring Regulatory Compliance

12. Newgen Phase II Solution Approach

13. End To End Newgen Solutioning - Phase II Scanning (OmniScan) Workflow automation (Omni Flow) Business Activity Monitoring – Real Time Reports Archiving (OmniDocs)

14. To Sum it up • Greater focus on value add task • Leverage on best cost-quality model • Leaner operations • Greater focus on business • Highly productive organization • Greater compliance & governance • Adoption of right and optimized processes • Reduced training time and costs , Quick on-boarding • Faster expansions Optimize • Timely access to information • Improved use of information • Greater collaboration • Associated cost benefits Centralize Standardize Automate • Leaner operations • Greater control on operations • Effective use of resources • Substantial cost benefits • Faster turn around times • Greater compliance • No redundancies • Elimination of non value add tasks • Improved cost of operations Digitize

15. Case Studies

16. 135% ROI achieved over 3 years • Challenges: • Reduction in Bill Payment Cycle • Auditory Compliance • Cost Reduction • Efficient utilization of capital assets and infrastructure • Tracking and monitoring of work • Process Automated: • Accounts Payable • Benefits: • Seamless integration of Workflow with SAP • Resource Optimization with a headcount reduction of 60% • Turn around time brought down from over 5 days to under 3 days • 135% ROI achieved over 3 years • Additional benefit in retrieving documents for Auditory Compliance

17. Multi Lingual Implementation for SSC across 25 countries • Challenges: • Serving multiple entities across the globe • Developing an integrated framework with multiple ERP systems - MFG Pro, BPCS etc, for three way match, cost codes verification • Fulfill country specific localized version needs • Processes Automated: • Accounts Payable • Accounts Receivable • Vendor Bills • Freight Bills • Purchase Order • Purchase Requisition • Benefits: • Centralized processing of transactionsin 3 locations for 25 countries • Major Cost Reduction of transactions • Country specific processes automated on single platform • Comprehensive auditing facilities • Implementation in English and Chinese language

18. Lets make a difference together Thank You_____________________________________________________________ Contact us to know more on Digital Transformation Newgen Software Technologies Ltd D-162, Okhla Phase-1, New Delhi , India partners@newgen.co.in