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October 15, 2008. HCC 2008 CCSSE Results for Student Services. Review of CCSSE Descriptions of HCC Students Discussion of Benchmark Results Developing a Plan of Action. Outline of Presentation. Standardized survey developed by the University of Texas at Austin Created 5 years ago
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October 15, 2008 HCC 2008 CCSSE Results for Student Services
Review of CCSSE Descriptions of HCC Students Discussion of Benchmark Results Developing a Plan of Action Outline of Presentation
Standardized survey developed by the University of Texas at Austin Created 5 years ago Provides information about effective practices Self-reported descriptions of students and their situation 585 colleges have participated 38 item paper and pencil survey What is CCSSE?
All Maryland Community Colleges administered CCSSE • At HCC • Second time CCSSE was administered • 2006 and 2008 • 64 randomly sampled classes • Represented day and evening classes • April selected as testing window • Administered in-class by trained campus volunteers 2008 Administration
Vision • We aspire to make our great college even better. • Strategic Theme 1 • Harford Community College Exemplifies Educational Excellence and Effectiveness • Strategic Theme 2 • Harford Community College Provides Comprehensive Support to Advance Student Success CCSSE and the HCC Strategic Plan
HCC Exemplifies Educational Excellence and Effectiveness. • Ensure a learning centered culture that fosters student success. • Assess, improve, and advance program design, content, and delivery of educational programs. • Assess, improve, and advance College policies procedures, and practices to promote successful teaching and learning. Strategic Theme 1
HCC Provides Comprehensive Support to Advance Student Success: • Enrich support services for students throughout the college community. • Provide students with the appropriate services to enhance their marketability in career fields and/or ensure seamless transfer opportunities. • Create a campus climate where students enjoy high level of satisfaction with their college experience. • Enhance opportunities for personal development through superior programs and activities for students. Strategic Theme II
Demographics Employment Participate in campus activities Family obligations Recommend HCC to others Characteristics of Our Students
The following charts reflect student self report of the use of, satisfaction with, and importance of student services Students reporting no use of the service were eliminated when computing the percentages Results by Student Service Area