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Northern California Training Academy Preparing the Agency for the PQCR

Northern California Training Academy Preparing the Agency for the PQCR. Who Needs to Be Prepared and Why?. Staff who will be interviewed Staff who will not be interviewed Supervisor Managers Administrators EVERYONE…. WHY?. Communicate. Is it an audit? Is it a “gotcha?”

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Northern California Training Academy Preparing the Agency for the PQCR

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  1. Northern California Training AcademyPreparing the Agency for the PQCR

  2. Who Needs to Be Prepared and Why? • Staff who will be interviewed • Staff who will not be interviewed • Supervisor • Managers • Administrators • EVERYONE…. WHY?

  3. Communicate • Is it an audit? • Is it a “gotcha?” • Is it a tool to get people into trouble? • Are only the “favorites” chosen to be interviewed? • Why was the focus area chosen?

  4. When to Start Preparing? • The Scout’s model: preparation is everything! • As soon as possible?

  5. Preparing the Agency Examples

  6. Preparing for the Interviews • What information should you share? • How the focus area was selected • How cases were selected • Information about the last PQCR • How will you use the information you receive from the PQCR • How will staff be included in the PQCR week, especially those who aren’t interviewed (invited to the orientation/final sharing?)

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