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IVR service provider-P&P INFOTECH

We Delivers high-quality caller experiences by enabling you to easily build logical, fast, crystal-clear navigation of phone system menus and options. Based on internet standards, Voicent IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs.<br>

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IVR service provider-P&P INFOTECH

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  1. Interactive voice response is an telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient. This service allow caller’s queries to be resolved without the need for queuing and incurring the cost of a live agent. IVR services make for a efficient system in which agents have more time to deal with complex interactions. The agents do not deal with basic inquiries that require yes/no responses or obtaining customer details. Call Us ☎ : +91 7879740465 ,(+1)646832227 website: http://www.pnpuniverse.com/ Support: info@pnpuniverse.com

  2. An IVR system consists of telephony equipment, software applications, a database and a supporting infrastructure. Common IVR applications include: • Bank and stock account balances and transfers • Surveys and polls • Office call routing • Call center forwarding • Simple order entry transactions • Selective information lookup (movie schedules, etc.) Call Us ☎ : +91 7879740465 ,(+1)646832227 website: http://www.pnpuniverse.com/ Support: info@pnpuniverse.com

  3. We Delivers high-quality caller experiences by enabling you to easily build logical, fast, crystal-clear navigation of phone system menus and options. Based on internet standards, Voicent IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs. Call Us ☎ : +91 7879740465 ,(+1)646832227 website: http://www.pnpuniverse.com/ Support: info@pnpuniverse.com

  4. IVR service includes many benefits like… • Increased first contact resolution . • Increased customer service efficiency • Increased agent and company efficiency • Reduced cost • leading professional approach • Increased customer satisfaction Call Us ☎ : +91 7879740465 ,(+1)646832227 website: http://www.pnpuniverse.com/ Support: info@pnpuniverse.com

  5. BEST FEATURES WE PROVIDES ARE……… Fully integrated with our ACD software. Automated Speech Recognition (ASR) and Text-to-Speech (TTS). Serve all your locations with one cloud IVR Solution. Automatically call back customers who don’t want to wait. Call Us ☎ : +91 7879740465 ,(+1)646832227 website: http://www.pnpuniverse.com/ Support: info@pnpuniverse.com

  6. 4. Quick and easy to modify operating hours and holidays. 5. Pull in essential customer data from CRMs like Sales force. Our cloud IVR system reduces your cost per call by letting customers choose the type of help they want such as self-service or speaking to an agent. Not only will our IVR software free up your agents to handle more complex cases, but customers can quickly self-solve basic issues like bill pay, account inquiries. Call Us ☎ : +91 7879740465 ,(+1)646832227 website: http://www.pnpuniverse.com/ Support: info@pnpuniverse.com

  7. Contact Us: Visit our website: http://www.pnpuniverse.com/ Support: info@pnpuniverse.comCall Us ☎ : +91 7879740465  (+1)646832227

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