College English Course for Overseas Undergraduates

College English Course for Overseas Undergraduates 暨南大学外招生《大学英语》教学课件 JNU QUALITY COURSE 暨南大学外国语学院

MARKET LEADER 体验商务英语综合教程第一册 a new language course for tomorrow’s business leaders intermediate Business English Course Book 1 JNU QUALITY COURSE 暨南大学外国语学院

MARKET LEADER BOOK ONE JOBS UNIT TWELVE 暨南大学精品课程 JNU QUALITY COURSE JNU QUALITY COURSE 暨南大学外国语学院外语学院大学英语教学部外招生教研室制作

ML Book One Unit Twelve Overview • Vocabulary • Skills and • abilities Listening Job interview Skills Interview skills • Reading • A CV • Language Focus • 1) Present perfect • 2) PS VS. PP Case study High Profile Inc. JNU QUALITY COURSE 暨南大学外国语学院

Everyone sees life through their job. To the doctor, the world is a hospital. To truck drivers, it’s a road system. Alasdair Gray What is the world like to a businessman or teacher?

Who do you think should get the highest salary for these jobs? 2 9 10 8 7 6 5 1 4 3

Discussion What do you like or do not like in a job?

Duties A lot of telephone work Writing lots of reports Colleagues Working with the same people Working with a lot of different people Working on your own Working conditions Sharing an office Working flexible hours (including weekends) Skills Using English at work Dress Casual dress uniforms List of things you may like or not like in a job

Which is more important to you, a high salary or a job you enjoy?

Vocabulary (skills and abilities) • Technical skills—which include the specialist knowledge that will help them do the job. • Personal skills—personality, attitudes, personal work habits and styles. ( Can they work under pressure? Can they work as well as unsupervised?) • Transferable skills—the basic skills learnt through everyday situations or previous work experience that can be useful to a new position.

motivated dynamic efficient natural energetic enthusiastic determined confident Words review: Personality adjectives calm relaxed creative practical reliable quiet outgoing capable

an ENTRY LEVEL job.Seven top skills • interpersonal • teamwork • verbal communication • analytical • computer • written communication • leadership The survey find that work experience and academic qualifications were highly valued.

THE ROLE We are looking for a talented person for this position. In this exciting job you will need to: __________ a team of 25 __________ a new branch in Amsterdam __________ new staff __________ sales in all markets __________ new products __________ communication between our head office and local branches A KARADA MODE PLC EUROPEAN MANAGER Є50K + CAR Are you the person we are looking for? lead set up train increase develop improve

THE PERSON In your present job you: __________ a large department in the clothing industry (control) __________ budgets (think about the future) __________ sales conferences and trade exhibitions (arrange) __________ customers, suppliers and their problems (take action) B manage plan organize deal with

Language focus 1: Present Perfect • The present perfect is formed with have/has + V-ed • We have lived in Zhuhai for almost one year. • Jinan University has had a history of more than 100 years. • We use the present perfect to talk about completed actions. • I have already read that book. • He hasn’t come back yet. Would you sit down and wait? • The meeting has started. • She has been to Beijing many times. • We use the present perfect to talk about actions that • continue from the past to the present. • I have worked in Jinan University for over 10 years. • She has lived in this house since 1998. • We have studied in Jinan University for almost 1 year. • I have been an English teacher for more than 20 years.

Match the job interview questions 1 to 5 with their answers a) to e). A • How many jobs have you had • since leaving university? • 2. Why have you changed jobs • so often? • 3. What have you done that shows • leadership? • 4. In what ways has your job • changed since you joined the • company? • 5. Have you ever worked with a • difficult person? • I now have more responsibility • and work longer hours. • b) Well, I lead the sales team. I’m • also chairperson of a local busi- • ness association. • c) I wanted to earn more money. • d) Well, the boss in my last • company wasn’t easy to work • with. • e) I’ve worked for six companies. B

C Complete these interview questions using the present perfect form of the verbs in brackets. have you changed • How ___________________ (you change) over the last • 5 years? • 2. What other jobs ____________________ (you apply for) • recently? • 3. What __________________ (you read) recently? • 4. What kind of people ____________________ (you work) • with? • 5. What sort of bosses ____________________ (you have)? • 6. What ____________________ (you learn) from your other • jobs? • 7. What sort of problems ___________________ (you have) • to deal with? • 8. What ___________________ (you do) that shows • leadership? have you applied for have you read have you worked have you had have you learned have you had have you done

CURRICULUM VITAE Personal information Name, nationality, sex, age, place & time of birth, marital status, address, e-mail, telephone Education (from high school) Time, school, qualifications (degree, diploma, certificate) Work experience (part-time, full-time) Time, employer, job title, duties, achievements, awards Key skills Foreign languages, computer Personal interests References

A • Education 2. 3. • 4. 5. Work experience Key skills Interests References B Mark each statement true or false. • Cristina Kramer studied in Brazil. • 2. She has worked for two different companies. • 3. She arranged seminars when she worked for • Brazil Instruments. • 4. She was a manager at Brazil Instruments. • 5. She has sold software in Sao Paulo. • 6. She is interested in keeping fit. true true true false true true

Listening 12.2 Cristina Kramer is applying for a job as an overseas sales representative in Italy. Match the questions 1 to 5 to their answers a to e: a. I really want to work for this company. It has an excellent reputation. I think with my excellent sales experience I can contribute to its success. b. I’m not patient when people don’t meet deadlines. c. I have a lot of different interests. I like traveling and I also like aerobics and skiing. d. I like people who work hard and who are reliable. e. I’m fluent in Italian and Spanish. I’m good at organizing seminars for customers. 1. What are your strengths? 2. What are your interests? 3. What kind of people do you work well with? 4. What mistakes have you made? 5. Why do you want this job?

A Listen to Cristina’s interview and complete her answers. Reasons for I like _________ and __________ my applying language. I also like _________ people, and I want a new ___________. Strengths I’m _________ in Italian and Spanish. I’m good at __________ sales staff and I get on well with people. I think I’m very good at __________ seminars for customers. Weaknesses I’m not __________ when people don’t meet deadlines. People you work I like people who work ______ and well with who are __________. Interests I like aerobics and __________. Questions If I __________ the job, when would you like me to start? traveling using meeting challenge fluent training organizing patient hard reliable skiing get

B What are your strengths and interests? What kind of people do you work well with?

Language focus 2 Past simple or Present perfect We use past simple with expressions of finished time. I began to study in Jinan University in September, 2007. I saw an interesting film last night. We do not use the present perfect with expressions of finished time. I have started my college studies in Jinan University. I have already seen that film. The manager has arrived. Would you like to meet him? The meeting hasn’t started yet. Let’s go out for a walk. We use present perfect with expressions of time that take us up to the present. We have lived in Zhuhai since September, 2007. I have worked in Jinan University for over 10 years. He has been CEO since the beginning of last year. Business has been good this year.

Supplementary exercise Hi, Michelle. I’m calling about our advert for the post of personal assistant. ______________________ (anybody/express) any interest yet? Yes, it’s all going very well. We ____________ (receive) 31 applications so far. And yesterday alone about ten people _________ (call) for further details of the job. Excellent. So how many applicants _________________ (you select)? Well, I _________ (start) working on the selection as soon as I _________ (arrive) this morning. I ______________ (not finish) yet, but I ____________ _________ (already/select) eight candidates, all with the right qualifications and experience. Very good. _______________ (you/invite) them for interview yet? Well, no. I __________ (think) you would like to have a look at all the applications yourself first. I won’t be back in the office till Friday, I’m afraid, so just go ahead, Michelle. You know I trust you 200%! Thanks. OK then. I’ll start working on that as soon as I _____________ (finish) the conference program. I ___________ (not/have) time to deal with it yesterday, with all those phone calls. Has anybody expressed have received called have you selected started arrived haven’t finished have already selected Have you invited thought have finished didn’t have

Underline the past simple or the present perfect form of the verbs to complete this extract. A I think I had/have had an interesting career. I studied/ have studied at Oxford University from 1997 to 2000. Then I applied/have applied for jobs abroad. I worked/have worked in Hong Kong for a year, and then I went/have been to Tokyo in 2001. I did/have done a number of different jobs. I sold/have sold computer software in Hong Kong. I taught/have taught English in Tokyo. I wrote/have written a book, and I ran/have run my own business. B Tick the expressions you can use to complete this sentence. The manager has been here _________. before √ √ often for two years this afternoon at 2 o’clock recently before twice last year since 2 o’clock two weeks ago √ √ √ √ √

Skills Interview skills Decide which of these interview tips are more forinterviewers and which are more for candidates. A • Be completely honest at all times. • Try to help the candidate to relax. • Always wear your best clothes. • Do not ask a lot of questions to which people • can answer ‘yes’ or ‘no’. • Listen carefully and make a lot of notes. • Arrive half an hour early for the interview. • Ask a difficult question at the beginning of the • interview. • Get an expensive haircut. candidate interviewer candidate interviewer interviewer candidate interviewer candidate

C Listen and tick the expressions you hear. Interviewer Candidate Experience What did you learn from I learned to … your last job? Well, I had a problem What didn’t you like about with … your last job? Skills What are you good at? My main strengths are … Do you have any special I am good at … skills? Future plans What do you want to do in the future? My main aim is to … Where do you want to be in I plan to be … 10 years’ time? I hope to have … Interests What do you do in your free I really enjoy … time? I spend a lot of time … What are your main interests? √ √ √ √ √ √ √ √

Ten most frequently asked interview questions 1 - How long have you been looking for a job? 2 - How did you prepare for this interview? 3 - What is your salary expectation for this job? 4 - How do you keep informed about your job and the industries that you have worked in? 5 - What kinds of people do you have difficulties working with? 6 - We expect managers to work more than 8 hours a day. Do you have a problem with that? 7 - When have you been most satisfied in your career? 8 - Why do you want this job? 9 - We are ready to make an offer. Are you ready to accept today? 10 – Tell me about yourself.Name three adjectives that best describe your ideal work colleague.

Question 1 - How long have you been looking for a job? (Concern - is there something wrong with you that other employers have picked up?) Answer - “After I was laid off from my last job, I took the opportunity to take some time out to examine my career goals and where I was going with my life. I have just begun my search in the last few weeks. I have a definite goal in mind and have been selective about the positions I consider. Your company and this position are of great interest to me.” Question 2 - How did you prepare for this interview? (Concern - are you interested enough to do some research, or are you going to “wing it”?) Answer 2 - “When I found this position posted on the internet I was immediately interested. I checked out the company website and mission statement, looked at the bios of company founders and executives, and was impressed. Once I had the interview appointment, I talked with friends and acquaintances in the industry. And, I’m sure I’ll find out a lot more in today’s meetings.”

Question 3 - What is your salary expectation for this job? (Concern - Can we afford you? Can we get you for less than budgeted?) Answer 3 - “I’ll need more information about the job and the responsibilities involved before we can begin to discuss salary. Can you give me an idea of the range budgeted for this position?” Question 4 - How do you keep current and informed about your job and the industries that you have worked in? (Concern - Once you get the job do you continue to learn and grow - stay challenged and motivated?) Answer 4 - I am proud of my ability to stay on top of what is happening in my industry. I do a lot of reading - the business section of the newspapers and magazines. I belong to a couple of professional organizations and network with colleagues at the meetings. I take classes and seminars whenever they are of interest, or offer new information or technology.

Question 5 - What kinds of people do you have difficulties working with? (Concern - ability to be flexible and work in a diverse environment?) Answer 5 - “In my last three jobs I have worked with men and women from very diverse backgrounds and cultures. The only time I had difficulty was with people who were dishonest about work issues. I worked with one woman who was taking credit for work that her team accomplished. I had an opportunity to talk with her one day and explained how she was affecting the morale. She became very upset that others saw her that way, and said she was unaware of her behavior or the reactions of others. Her behavior changed after our talk. What I learned from that experience is that sometimes what we perceive about others is not always the case if we check it out.”

Question 6 - We expect managers to work more than 8 hours a day. Do you have a problem with that? (Concern - are you a workaholic or a person who requires balance?) “I have no problem working long hours. I have worked 12 or 14 hour days. What I have found works for me is to work smarter, not necessarily longer. My goal is to get the job done, whatever that takes, in the most efficient manner.” Question 7 - When have you been most satisfied in your career? (Concern - what motivates you? Or de-motivates you?) “The job before the one I am currently at, was my most rewarding experience for me. I worked in a wonderful team environment. There was a lot of camaraderie. I worked with a team of four people and we did some really original thinking. It is that kind of environment I want to be involved in again.”

Question 8 - Why do you want this job? (Concern - are you using the shot-gun approach to job search or do you really know what you want?) “I’ve been very careful about the companies where I have applied. When I saw the ad for this position, I knew I found what I was looking for. What I can bring to this job is my seven years of experience, and knowledge of the industry, plus my ability to communicate and build customer relationships. That, along with my flexibility and organizational skills, makes me a perfect match for this position. I see some challenges ahead of me here, and that’s what I thrive on. I have what you need, and you have what I want.”

Question 9 - We are ready to make an offer. Are you ready to accept today? (Concern - we don’t want you to go away and think about it and change your mind - we want you.) “Based on my research and the information I have gathered during the interview process, I feel I am in a position to consider an offer. I do, however, have a personal policy that I give myself at least 24 hours to make major life decisions. I could let you know by tomorrow.” Question 10. Tell me about yourself. Name three adjectives that best describe your ideal work colleague.

Writing: Letter of Application Showing interest: Specify the position you are applying for and where you find the information. Making requests: Ask for application form, company brochure, information about working conditions, etc. Enclosures: Say what you have enclosed in the letter (CV, photo, references, qualifications) Polite ending: Express thanks in advance for service, prompt response

Useful expressions Showing Interest: I read your advertisement in yesterday’s China Daily for a regional sales manager and I would like to apply for the position. I am writing to apply for the post of a regional sales manager you advertised in yesterday’s China Daily. With reference to your advertisement in yesterday’s China Daily, I am writing to apply for the post of the regional sales manager. Making requests: Could you please send me the application form and, possibly, other materials that may help me know more about your company? I would be grateful if you could provide further information about salary and working conditions in your company. Enclosures: Please find enclosed in this letter my CV and an attached photo. Enclosed in this letter is a CV with attached photo and a reference. Please find in the attachment my CV Ending: Thank you in advance for your kind assistance and I look forward to your prompt reply.

Exercise Read the following job advertisement: Regional Sales Manager We are a fast-expanding Italian furniture supplier with a growing number of wholesale and retail customers in the UK. Following the reorganization of our UK sales force, we are looking for a young, dynamic person with relevant experience in the industry to develop new markets in the South-West, and to manage a team of two reps. • Write a letter to apply for the post of regional sales manager. • - showing your interest in the position; • - asking for an application form; • asking about the salary and working conditions • Write 60 – 80 words.

Dear Sir or Madam: I saw your advertisement for a regional sales manager in yesterday’s China Daily and I would like to apply for the position. Could you kindly send me an application form? And I would be grateful if you could provide further information about the salary and working conditions in your company. Thank you in advance for your kind help and I am looking forward to hearing from you soon. Yours sincerely (68 words)

Write a letter to the successful candidate (Walter/P. Madison). Thank candidate for coming to the interview and Give: - The name of the position (marketing manager of the London Office); - The starting date; - The salary (Є80,000 per year ) - The number of days of annual leave (3 weeks). - And also tell the candidate where to report on the first day at work. Ask the candidate to confirm acceptance of the offer. Writing Exercise

Dear Mr. P Madison: Thank you for coming for the interview last week. We are pleased to inform you that you have been successful in your application and we are offering you the position of Marketing Manager of the London Office of High Profile Inc. As we have agreed in the interview, we would like you to start on 1 June in our London office. Your starting salary will be Є80,000 per year and you can take 3 weeks’ annual leave. On your first day of work, you are to report to the Human Resources Department in our London Office. Enclosed please find a copy of the contract. Please sign and return it to confirm acceptance of the offer. We look forward to hearing from you soon. Yours sincerely

College English Course for Overseas Undergraduates