10 likes | 89 Views
January 26, 2010 LIOB Meeting DRAFT SCE Terminations of Residential Service in 2009.
E N D
January 26, 2010 LIOB Meeting DRAFT SCE Terminations of Residential Service in 2009 Footnote: SCE has modified its reestablishment of credit deposit fee to be based on two times the average monthly bill. SCE does not require re-establishment of credit deposits from customers who pay their bill late; however, SCE does require a deposit from customers whose service has been disconnected. SCE modified its reconnection policy at the end of 2008 and will restore service to customers following disconnection without payment of the deposit. SCE bills the required deposit and offers customers extensions and payment arrangements. The average percentage of DCARE customers reconnected and requested to pay a deposit was 64%, while Non-DCARE was 75%.