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CREATIVITY AND INNOVATION by John Lisenko

CREATIVITY AND INNOVATION by John Lisenko. Employee involvement Re-engineering Networking APWA self-assessment. CREATIVITY AND INNOVATION. Employee involvement Re-engineering Networking APWA self-assessment. Employee involvement.

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CREATIVITY AND INNOVATION by John Lisenko

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  1. CREATIVITY AND INNOVATIONby John Lisenko • Employee involvement • Re-engineering • Networking • APWA self-assessment

  2. CREATIVITY AND INNOVATION • Employee involvement • Re-engineering • Networking • APWA self-assessment

  3. Employee involvement • The person doing the actual work often has the answer to how to do it better. As a supervisor, your job is to get that person to think creatively and to share his/her thoughts with you. • Empowerment comes through trust, respect and honesty. • Everything we do involves people. Innovation and creativity are created through successful and meaningful interaction with others.

  4. Re-engineering

  5. Re-engineering • When to consider that the work process may need re-engineering: • When the organization has grown and the process no longer fits the new size • When the process was created as a reaction to a specific incident and is no longer relevant • When new technology is available to make an existing process more efficient

  6. Re-engineering (cont’d) • When to consider that the work process may need re-engineering (cont’d): • When attitudes have changed over time (e.g., the generation gap) • When new laws or new $$$ create new opportunities

  7. Re-engineering (cont’d) • When not to mess with existing process: • To solve personnel problems • To increase productivity – if productivity is a problem, then it is most likely a personnel issue rather than a process issue

  8. Networking • You are not alone. Your peer group organizations provide a great opportunity to develop creative and innovative solutions through exchange of ideas. • If you think going to meetings is a lark and you’re to busy, either you’re going to the wrong meetings or you need to change the tone of the meeting to be more of a learning experience.

  9. APWA Self-Assessment • Brochures are provided • Following cities have completed and been certified:

  10. Summary and Food For Thought • Budgeting – an opportunity or a nuisance? • Productivity – management vs. workers or cooperative teamwork? • Purchasing and inventory – are these systems in place to make finance happy or are they systems that insure good management? • Creativity and innovation – whose idea is it? Management or employees or both?

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